Potomac Computer Services

Stewart is always very prompt in servicing our needs. He goes above and beyond to solve our problems and complete any new programs needed. I would highly recommend this company to anyone in need of IT work.

Highly recommend!!! We’ve used Potomac Computer Services for various issues with our computers…from clicking on the wrong site and having our computer frozen, setting up our daughter’s computer for college, or general clean up and maintenance. Stewart is very responsive and knowledgeable. We appreciate his honesty and care and have relied on him for years. We know our computers are in good hands with him. He’s our go-to guru for any computer issues!

Fantastic Small Business Support! Potomac Computer Services reviewed our entire system after the company we had been with for years became very unresponsive. The review was done the day after we spoke and we are so grateful we did this since many things we thought were being managed by the previous company were not! They provided a detailed, professional proposal, completed the work on time and under budget and they are now our ongoing support provider. Thank you Matt and Stewart and we look forward to working with you for many years to come!

Have been through more IT companies than I care to remember over the years for my business. I was sick and tired of the lack of response, “geek speak” and condescending tone being the norm. Was lucky enough to have another business owner refer me to Potomac Computer Services and I can’t even begin to underscore how different it has been working with this professional company.

Communication in basic terms I can relate to my business, very responsive, proactively identifying issues I wouldn’t otherwise know exist and all of this for a fair and reasonable price. So frustrating going through the previous companies but so happy we are now working with Potomac Computer Services.

I contacted Potomac Computer Services after spending hundreds of dollars with the "Geek Squad" with nothing to show but a large bill. They were able to diagnose and resolve my issues remotely in a single day! The professional service and extra attention to detail was outstanding. I would highly recommend Potomac Computer Services. Thanks again!

Couldn't be happier with Potomac Computer Services. Contacted them when we had a down server and the company we worked with for years was not responding to us. Had the issue resolved same business day and followed up over the next week on other, less critical issues found during a review. We are glad to have found them and will be a retainer account going forward. Thanks!

My GO TO company for computer problems. =) I have known the owner for many many years and when I recently had computer issues, I dropped off my computer knowing that it was in great hands. I was given great advice, a very reasonable quote and now my machine is running problem free. Finding a good, reliable computer company is not longer hard. You do not have to look any more.

I had four people come out to fix the problem with my computer and nothing worked. I didn't want to go back to another large company and started researching and found Potomac Computer Services. Matt came the day after I called, fixed the problem in twenty minutes, and explained to me what was wrong. I would definitely recommend PCS and will continue to use them. Nadine

By far the best overall experience I have had with a computer consulting company. Identified and provided clear options to resolve issues with a crashed computer, completed the work on time and on budget and will be reviewing our business network for ongoing service.

Great experience with this this company. Resolved all my issues, pointed out things I was not even aware of and discussed things in a way that was very easy to understand. Will definitely be using Potomac Computer Services in the future.

Very responsive, reasonable pricing and nothing but positive things to say about the entire process.

Made the mistake of clicking on a link I knew I shouldn't have and had a virus and what I though was ransomware. Matt was able to remove the virus, verify that it was not actually ransomware and suggested how to avoid this in the future. Also set me up with online backup to protect my data from any future issues like this.

I highly recommend Potomac Computer Services. They gave me several options, explained everything in detail and kept everything in simple, non “techie” terms. Fair price and quick turnaround. Thank you!

Very happy we found a professional and honest IT consulting company to help with our business. They did a great job and will be our go to IT resource moving forward.

It is so nice to FINALLY find an IT company that provides great service AND also communicates without the typical condescending tone. Can't say enough about this company, extremely happy!

Guys are knowledgeable and explain everything they will do to your computer. I recommend.

Thank you, guys! You were very professional and helpful!

Extremely professional. A+.

Spoke to Matt about a new tower. The machine is freezing occasionally. Because I built it myself they refused to even look at it. Matt assumed that I broke something during installation. Despite my claims that I believed it was an intermittent internal connection, and that I really just need a professional to go over the computer and at least diagnose where the problem is. But since Matt was either too busy, had too many customers, or just didn't like me, he refused to help. Very disappointing phone call.

## Response to Potomac Computer Services response: ##

If all I'd said, was that I have a tower that was freezing up occasionally. I'd bet you'd have looked at it/agreed to work on it. But since I committed the sin of trying to point to where I think the problem might be, and what I'd already tried, (I.E. "Tell you your business"), I am refused service. Chalk it up to bad tech dude chemistry. Your unctuous response doesn't fool anyone. Refusing service is something that should only be done in extreme situations. Which this was not.

Husband left a message concerning a laptop on Thursday Oct 1, around 8:30 AM - never heard back - took laptop to another service.