KAY Jewelers

I can’t say enough about the wonderful staff at Kay Jewelers in Manchester, NH. led by Allen and his staff they are always such a joy to work with to help me! I have had several pieces of mine redesigned and made into special pieces, along with upgrading my bridal set. if you are are looking for personal attention and sincere interest in listening to your vision, don’t look any further. I’ve attached a piece where they took my stone and combined it with a new ring for a custom design.Whatever your budget or what you are looking for, they will work with you and I guarantee you will leave with a smile on your face!

Allen, the store manager was fantastic. I came in for an engagement ring for my girlfriend, a normally stressful process, and Allen made it very easy!

We ended up custom designing a ring and couldn't be happier with how it came out, and the customer service we received from Allen and the rest of his team. Thanks again Allen for making this such a pleasant experience.

If you're in the market for any jewelry see Allen you wont be disappointed.

I worked with MaryBeth and she was wonderful helped me choose my ring style, cleaned my necklace and sent my ring out for cleaning and to be tightened! Her energy was amazing and she helped me to figure out exactly what i needed. 10/10 recommend MaryBeth to the next person!

My fiancé and I went in hoping for a upgrade to my engagement ring the beginning of February. Sam helped us when we first got there, we discussed things over and decided to come back when we were better prepared. Now just yesterday we got said ring we were hoping for just a couple weeks ago. Sam helped make this possible! He really did go out of his way to help us and make it feel so stress free and easy. We had a great experience with Kay’s and Sam leading the way!

Went for an inspection, cleaning and to send some pieces for repair and AJ helped us. He was great! His customer service and personableness was top notch. Thank you. Can’t wait to get my jewelry back!

Sam was great! He was really helpful, and listened to our concerns- helping us choose the perfect pieces for our upcoming wedding! One step closer to Mr + Mrs, with the help of Sam and Allen, the store manager. THANK UOU

Allen, Hailey and Josh could not have more professional, knowledgeable and all had a down to earth personalities. My wife and I both loved her new ring setting, and the ability to do that in the store.

AJ was very helpful and patient. I wanted to pick just the right ring and AJ did a great job respecting my husband and I’s budget and gave us plenty of options to choose from. Customer service top notch!

The team at the Manchester Kays is absolutely amazing! This is the only location I will bring my jewelry to and do business with even though I have another Kays 5 minutes down the road. Allen and team are well trained and very customer oriented.

Went and bought a new chain for my necklace. Allen and his team were great and professional. Had me in and out in no time. Will definitely be back

Visited the Kay's Jewelers today in the Mall of NH.

We were greeted and served by MaryBeth. She is the assistant manager.

We needed to get all of the information about the last 3 purchases I made over the last 3 years.

The Concord location was of no help.

MaryBeth assured me she could get this all sorted out and that she did...

Got all of my information changed, corrected and updated. She also cleaned and inspected my girlfriends jewelry, put in to have her diamond earrings repaired (clasp would not work), and even showed us a nice ring that we purchased.

MaryBeth did an excellent job and should be commended!

I recommend anyone to visit this location and have her help you with your next jewelery purchase...

GREAT JOB MARYBETH!

Allen from Manchester NH location is a great employee that takes the time to answer all the questions i had very knowlegable and patient throughout the process i highly recommend him as your jewelry specialist… Thanks to him i will be buying more jewelry in the future…

I came in to get my diamond inspected and cleaned and Allen answered all my questions and helped me order 2 new pieces of jewelry. I would recommend Kays and Allen to anyone.

Amazing store! So incredibly helpful! Allen, Dawn & Sarah were not only attentive - but awesomely funny! I will be back soon! Thank you guys!!!

AJ was very helpful and kind! He made our visit super easy and has a great sense of humor!

I have been a customer for over 20 years. The management and sales staff have improved dramatically more recently. Sarah attended to my specific request. She found the perfect ring that was exactly what I had been searching for over the past several years. There were no high pressure sales tactics. I always purchase the jewelry protection plan. 15 years ago my Leo solitaire cracked and Kay’s had to replace it. Kay’s at the Mall of NH is definitely where I will shop for my jewelry.

AJ was amazing!! I know nothing about rings and he was super helpful and friendly. Didn’t try to upsell. Thank you!!

MaryBeth was awesome this was a really great experience this is definitely my store from now on.

Went in to get my ring inspected for my six months and Hailey was the one to help me. It was the first time in two years of having my ring inspected someone asked if I wanted to see bands. She also asked if I knew how to properly care for my ring which has never been asked if me before. Had a great time trying on rings and she gave me a great experience!!

AJ was very helpful and had excellant customer service, definitely will be back again.