Valvoline Instant Oil Change

I decided to go to a different Valvoline today and I'm glad I did. The customer service was even better than a previous Valvolone and I didn't think it could be better. The tech I encountered was named Cheyenne. She was very knowledgeable and personable. She took time to explain things and was quite refreshing to talk to. She made sure I had all my needs met and the rest of the team that assisted were quick and very nice. It was busy but they communicated and checked on me too. I will definitely come back in 3mos and I hope you will come check it out too!

This place is a breathe of fresh air, they are incredible! I’m someone who knows absolutely nothing about cars and I’m used to being upsold on everything. Valvoline is the first mechanic I have been to that recommends only what is truly recommended and I don’t have to give my Dad a call. Cheyenne & Cole are both efficient and knowledgable, everyone there is fantastic

Love their oil change service, you don't even have to get out of the car to get it done.

I like the fact that I can just sit in my car and have the oil changed and anything else I need done for maintenance at this place. The employees are friendly and professional. I think it's a good place for my Lincoln town car to get Serviced.

This was by far the best auto repair experience I have had. Bob the manager was exceptionally welcoming, knowledgeable, and helpful. Bob and his team helped me in an emergency walk in situation and made sure I was seen immediately, car repaired, and every step was explained so I left more knowledgable. There was no attempt to upsell or add on expensive services, in fact, they worked to find a way to minimize costs. I am blown away by the customer service and integrity and trustworthiness of Bob and the team.

Specifically, Bob, the manager was incredibly helpful, professional, and trustworthy. I was a bind and he was very friendly and patient, explaining everything that was going on so I could be a more informed customer. He saw me immediately and fixed my vehicle in record time. He also was so kind to his team and took the time to teach them as well. I’m so grateful that I drove into their shop and will go out of my way to use them in the future because of Bob’s incredible character and customer service.

Brought my Ram 1500 to the Windsor Locks location for an oil change yesterday. I forget his name, but the technician who helped me was very professional and transparent. He advised me on services that "should" be done in the near future, but was not "pushy" at all which I really appreciated. He was simply transparent and knowledgeable. He did a great job! I would absolutely recommend this location if you are looking for an efficient, reasonably priced oil change.

Impressed with professionalism and efficiency. Was greeted immediately and guided into the bay. Super friendly technicians that take their job seriously. It's not the cheapest place, but you get what you pay for. This is now my place for all oil changes.

Had differential service performed there. Felt like a well run battle ship. Bob is the GM and you can tell he takes his job seriously and ensures everything is running properly. JP was who worked with me and had me in and out without issue and was awesome to speak with. Thanks very much to the Windsor Locks Valvoline Team, there’s a reason I skip the others and drive hear. Don’t hesitate to go here.

Truly happy and grateful for the Oil Change Service I've received. And grateful, grateful for the Coupon of $25.00off my Subaru Outback oil change. The Universe is a Blessing. Thank you Valvoline for the $25.00 Coupon I am grateful for this blessing so much wanted the money Blessing🙏🙏🙏❤

Friendly staff! They were quick but also explained all of the filters they may need to change in the future, they were not pushy about changing anything that day. There were two cars in front of me and in total I ended up spending 30 minutes here and never had to leave my car.

Great customer service! Genesis and Dylan were very personable and provided fast service.

As someone who is not very knowledgeable about cars, Genesis explained everything very well to me.

5 stars all around

The Best place for oil changes and more. Outstanding Customer Service, Engaging, Very Professional, I love their Teamwork. I highly recommend this Valvoline! Wait time was at a minimum and so worth it! My car is so happy with the attention and giving it the personal care that it so desperately needed. You guys are the Best! We will be back for the next service in a few months. GOD BLESS🙏🏾

The entire team was very polite and professional. The value of the service for the price is unbeatable! Highly recommend maintaining your vehicle here.

This place is so much fun you sitting in your car and they do everything check your tires your lights all your fluids and even make some. Recommendations so your vehicle stays absolutely In perfect condition In the prices you can't beat. They're very reasonable.

Quick and easy. Jean Paul and Dylan were awesome. Easily made our decision to only come back to this location just to be able to have them service our car again!

Best experience I have had with Valvoline oil!
The staff were all very friendly. Although there was a line they were all very efficient.
Bob the manager was so great! He was so friendly and helped me so much. Jean Paul one of the technicians was so efficient. He really made this a great experience.
I would definitely recommend going here, even if there is a line it will move quick.

Always blown away by how professional, kind, and down to earth everyone is at this location. Peter was great - funny, answered all my questions, and gave me practical advice that didn't feel like I was being pressured into a sale. Will definitely be back!

I was surprised how quick and professional is this place. The team is very friendly and efficient.The manager Anthony is very friendly and professional, without being pushy showing all the things that needs to be done in the car. 5 starts for sure. Thank YOU for the excellent service.

Not only did the oil change but explained to me what I needed to know as well. The lady set my oil change light so I can know when I need the next one.

Hands down, this is the BEST Vavoline in Hartford county. We live in the Middletown area and still make the drive up to Windsor Locks for our oil change needs. Shout out to J.P. (Nick, Isaiah, and the whole Windsor Lock team!) for awesome customer service and a super admirable work ethic.