Firestone Complete Auto Care

Did my own tire plug but it leaked slightly, so came here just before closing, with no appointment, and they accommodated me and installed a proper inside-out plug. Good price and absolutely no upsell attempts. Will use again for auto maintenance.

Staff were very helpful and professional. Identified issues with our car and resolved all of them. Great service!

The Just an oil change, but they greeted me by name,and called me when my car was ready within the hour. Great service! I was given to replace my spark plugs was timely.

We were from out of town, and the staff went out of their way to make sure our issue got taken care of so we could get back on the road. Even though they were under staffed, they were very patient and courteous.

The staff is very knowledgeable and nice guys . Did a great job on my car! I will be going back.

I was in great need of a new tire and was able to get a matching pair the same day! I had originally called the dealership to get this done, but they were having trouble working me in.

We recently brought our Ford Explorer to Firestone for a challenging repair -- when things didn't go exactly as planned - Nate and his team stepped up to the plate and over-delivered on doing all it takes to get us back on the road. Had a positive view of trust worthiness before this event - but Nate's expert handling of a tough situation has made me a true advocate for Firestone Mount Vernon - and I might add - a customer for life!! Thanks again to Nate and his team for going the extra mile to keep us on the road. Truly appreciated.

Nate and Austin were more than helpful and courteous I felt really safe with them they helped me even though I only could pay a percentage,Five star rating I highly recommend! thanks Firestone I'll definitely be back with all my vehicles needs.

In spite of the last minutes booking, they helped to replace engine oil and a filter properly.

very satisfied, will return for the rest of the service I need on my car.

They do a great job working on my vehicle, they listen to me, and do their best to take care of any issues that I may have.

We received great customer service from this Firestone store. Everyone was very friendly and they made every effort to take care of us and our car. We would recommend this store to anyone needing car work.

I was about two hours from home for work when I got a completely flat tire. At about an hour before they closed I called and asked if there was any way they could put a new tire on for me. They gave me no issues and had it done in less than 20 minutes. I'm so thankful they were so kind to me. :) Great service!

I was very pleased with the Firestone team. They worked together efficiently and was very helpful with the whole experience. I'd give them them a 5 🌟.

It was my first time as a customer there. I had blown a flat the lugnuts were swollen so I had to get service. Very friendly Chris the gentlemen who helped me very nice guy. Honest friendly fair service.

Very impressive service. Got what I needed in the timeframe that I needed. 👍

Knowledgeable and professional staff, very courteous and friendly as well.

Professionals all around. High quality repair work at a reasonable price. They have my business going forward.

Scheduled my appointment online, I even showed up early and they got right to work on my truck. They were very knowledgeable and gave plenty of information when their inspection turned up a couple extra repairs needed.

I bought 2 tires 90 days ago and I did not buy a warrantee. I ran over something sharp and they still warenteed my ruined tire and gave me a new one at no charge. In my opinion, this is the best tire shop in town.