Cricket Wireless Authorized Retailer

The poor girl had a few of us by herself with a computer that was down. But she made the best of it and was very helpful. My bf loves Cricket. He has been with them for 4 years and no issues. He just upgraded his phone and he always loves the Motorola's. I highly recommend them. His phones take a beating because he uses them for construction work.

This is now the only Cricket store I will ever buy from. Amazing and the nicest guy forgot how to spell his name. But went above and beyond for us and we appreciate it. Happy kids made my son's bday wish come true and my daughter so happy.

Hashiel w was so helpful and added ACP to my account god knows I needed to save money honest and helpful I'm so grateful for Cricket wireless store and hashiel go check him out some time!!

wow really great customer service Hashiel is so amazing and has great energy.
definitely recommend this place for great low prices and great service with cricket service. i got a iphone 14 plus with so many accessories to enjoy my phone love it😍

Had trouble at first adding a new phone to my plan but Andrew stayed patient and smiling. He made it a great experience. He was super consistent and made sure we got what we needed.

This is the best place you can get a cellphone from. 611 canceled my service by mistake & they had to keep calling them & other companies to resolve the problem. 6 hours later it was fixed. They supplied water & coffee to us! Wonderful Mgr & gal in training & guy. Thanks 😊

10/10 store dry got the best deals around, the staff is friendly and helpful for me getting my brand new phone

Great customer service Hashiel and idalis are making a difference in this location definitely recommend to check them guys out they go beyond to help me and I know they do it for there clients definitely love being part of cricket family and respect the company and wish you guys stop bye and say hi and check there amazing deals

This place made me feel good about my cricket service helpful and great energy Hashiel and idalis and dayana thank you so much highly recommend this business to all.

Hashiel and Idalis helped me connect my device back to Cricket due to a phone repair and took the time and patience to find the solution and get my device connected to the network via eSim.

To Criket management!! I have to say my experience with Cricket has been superb with Mary Delgado in your Altamonte store. She has gone above and beyond helping me find the right phone... Even drove two hours to pick up a phone for me so it would be here for me to purchase. Yes she said she was just doing her job but as you and I know service is so important and Mary is representing Cricket in the best possible way... Sweet... Knowlegable...attentive and an asset for your company. I believe we don't always hear the good things so I wanted to let you know... Most Sincerely, Denise Mencis

Manager is always so helpful. She figured out how to troubleshoot a few issues. Much appreciated.

Went in to upgrade phones- Stephanie went out of her way to be helpful and informative. The store didn’t have the phone I had decided on, so she found one that did and drove to get it. She patiently transferred the data and info from our phones, was knowledgeable, and made sure we got exactly what we needed at a good price. So grateful. :)

Professional people and very nice, help me to get a new celular to change my old one , l am very happy about that.

I really loved it there. After the disappointing service of the first cricket store, I was delighted to be greeted with such great service. The staff who dealt with me stayed over his shift time to help me, but moreover, he was nice to me the whole time he was helping me. Id like to really compliment the employlees-- they knew what they were doing, and had vast knowledge about their work.

I researched several companies for no contract phones and went with Cricket because I'm inexperienced with a smart phone and liked the fact that I could walk in the store and get personal help. When I came in to sign up, I was lucky enough to get Marcus as the associate who signed me up for a plan. He did a wonderful job getting my plan in order, transferring my contacts from my old phone, helping with the rebate paperwork and setting up my accounts. He also went over my new phones features with me. He even followed up with a call about a week later to check on how the new phone/plan was doing and informed me about a small seminar they are conducting. The other associates have been helpful as well on the occasion I had a small issue with data usage. How well the service and plan pans out remains to be seen but with Customer Service being such a huge issue with these types of plans, I would highly recommend Cricket.

Normally I wouldn’t recommend going to buy a new cell phone 20 minutes before closing, but we were in a pinch. Nikki & Rafael greeted us with smiles and helped through the whole process! Both were extremely helpful, professional, and I genuinely enjoyed my experience AND learned a lot! Nikki and Rafael both helped us - the whole time we were there! Nikki backed up the old phone while Rafael set up the new one. They even brought out an extension cord so the charger would reach my old phone. We had to reset my iCloud, and back up a phone that has never been backed up (eye roll). But, these 2 were just as excited about the new phone as we were. They explained the whole process and taught us everything we needed to know. I will not go anywhere else to purchase our next phone!

Hashiel is Amazing!!! Best rep I've ever met! So kind!!! So fun!!

Come check out cricket and our sweet deals!!!!

The shop here was awesome and made switching my provider and from iphone to android easy and painless. Juan was excellent in answering all of my questions and listening to my concerns about cost and switching from the iphone. My biggest concern was in general connectivity... But so far, my reception has been great, and there is no noticeable difference in my data speed.

The plans Cricket offers are fantastic and affordable; I cut my bill by more than half, and my android smart phone only cost $25 after rebate! What a deal. I would definitely go back again. Thank you, Juan!