MAC.BID - Akron

Akron location has Very fast friendly service with a well organized warehouse! Check out the photos if you don’t believe me. The employees are the best! I would definitely give this place five stars🌟🌟🌟🌟🌟

Love the experience! The app was easy to use, easy to bid on, and then pick up, was made very easy by the helpful workers inside the warehouse. I would definitely recommend this place! These folks were very friendly and helpful. I’m sure I’ll be back because of the deals! There are lots of good ones.

I was thrilled to find the perfect vanity which I wanted auction. Unfortunately, when I went to pick it up, it was heavily damaged and I thought I was just out of luck. Thankfully one of the staff people
Reio said no it wasn’t marked damage when you bid on it so you get your money back I was absolutely thrilled. What a fantastic operation I will be back.

Download the app before you get there. Enter through the bay door, and then you'll need to open your order on the app for an employee to scan immediately. The locations of your items are listed on your app. They show you which aisle, then the specific bay, and the specific item number. You can find the item numbers on the yellow stickers they place on each item, and they will have to scan each of those items when you leave. We have found some great deals and it's incredibly addictive!!!

The customer service both online and in person is excellent! 👌🏾 I had questions about getting my things since it was my first time doing this auction company. Madison answered my questions online quickly both times. When I went to pick up my things one of the guys in the warehouse volunteered to get my things himself which I really appreciated as I was in a lot of pain that day. I just had to say something because you just don't get good customer service like this every day. I got it in 1 day both online and in person. My daughter recommended this to me and I will definitely be back. 👍🏾👌🏾👏🏾

From check in, to looking for your items, to check out, there is someone always around and willing to help at the Akron location. You can find some great deals with M@C Discount. M@C has several locations so be aware of what location your bidding at or you’ll either have to lose items that you won or have to go on a road trip to get said items. My husband had a long day through PA and Ohio because he didn’t realize he was bidding at locations that don’t transfer to locations that are close to us. (Lol) They truly have something for everyone.

Rio helped me with my treadmill return. He is a nice gentleman. I’m usually there every two weeks coming from Cleveland. Will be returning.

Amazing deals. Highly organized. The manager, DaQuan is absolutely wonderful. It was my first visit to the warehouse and he went above and beyond to assist me with my purchases. He is definitely an asset to the company. Highly recommend!!!

Great Service, Informational and very Respectful to me and my people! Able to answer all of my questions and handled any concerns I had on the spot. Olori and Brandon running the show had me literally floating around the warehouse! Good people good times!

They are great customer service. Very helpful. Helped me find the items I needed to pick up for a family member that is in hospital. Love this area

I am so impressed by Akron customer service. I was on my way to pick up my 5 items yesterday and became very sick. I was unable to continue on. Only one item out of the 5 was due to pick up on 21st. I called customer service and explained the situation and the person said they would contact Akron and let them know I would be there first thing in morning. The customer service rep said she would get back to me if there was a problem and she never did. When I arrived to pick up my items the one item had been pulled and put back with abandoned items. The Akron manager Reio did not receive the email until the morning of the 22nd. Reio was very accommodating. He sent 2 other employees Brandon and Christian to locate the item. They searched every where, not giving up on locating my item. They eventually located it. We dont see that drive in customer service any more. They went above and beyond their jobs today. I hope that those employees are greatly valued and appreciated. That is the type of people you want running your business! Thank you again Reio, Brandon and Christian! I am a member and out of all in my area Akron really is the best!!

What an awesome place! Very organized. Everyone was very friendly and helpful. Can't wait to bid on some more stuff and go pick it up

I started investigating M@C Discount (M@C Bid) after a friend sold me an open box item that he paid $15 for, sold to me for $30 and cost retail $150. I did my due diligence and checked out the BBB, any number of websites referencing the company and decided to take a chance on bidding on a few small items at auction.
I also bought the monthly membership as they make transfers to my local Akron warehouse from 4 other locations free of charge on those items that are transfer-eligible (not everything is, so pay attention!) They also give you 1 free return no questions asked, on a rolling monthly date ( example, October 15th to November 14th). You can also purchase no-fault return assurance on almost all items for $5 each.
I won some auction bids (remember, you are buying, not winning!) and then had some questions that weren't in the FAQ's on their website. I called after their opening hours at 10 AM and got the auto attendant hold, and about 30 seconds later Stephanie answered and (after I asked) she told me I was calling their offices in South Carolina. I proceeded to ask my questions and she explained everything to my satisfaction, and even helped me to set up some shortcuts on the website, like auto-transfers and pickup locations. She was genuinely helpful and kind. I have since called back 2 more times and talked with Julie and Angela, and to my surprise each call was as enjoyable as the first.
My next step was to go to the warehouse, and I was gratified to find that the people there were also very helpful, courteous and pleasant to work with. I want to personally thank Barry, who works at check-in, Olori who works in returns, Tyree, who works in protected pickup, Jermaine and Ray, who work in check-out, one young lady whose name I didn't ask but who has the biggest smile and the kindest attitude, and the manager Kevin. There are several more kind people who gave me their full attention and service when I needed it, and whose name I hope to yet learn. I cannot stress how friendly and helpful all of these folks have been to me, and I have now been at that location on 6 occasions, all of which have been excellent experiences. I also have had occasion to pick up at the Warren, Boardman, Butler and Canton locations, all of which was peopled with the same like-minded demeanors as I found in Akron. This "coincidence" can be no accident, and reeks of a service oriented, people first corporate culture that cannot be feigned or counterfeited.
I have now purchased almost 300 separate items, bought and returned about 10% as damaged or missing parts (with the Buyers Assurance) and inspected another 20% pre-auction that I passed on due to the same reasons (their disclosures give you fair warning that open box can mean damaged or missing parts so Caveat Emptor!)
So far I have spent about 5k, realized about a 62% savings average over retail, and made about 33% profit average on items I re-sold so far ( and I expect those averages to go up since I started buying higher priced items). Those are significant numbers and I believe that they can be duplicated by anyone who knows how to comparison shop, has a great deal of self control (this site is not for those with poor impulse control, and you know who you are ;-) , knows what can and can't be resold easily, and who has some discretionary time and money to invest.
I would also recommend this business to anyone who is looking to purchase specific items for personal consumption, as you can search for what you want to get some UH-mazing deals, if you have the time and patience!
A heartfelt thank you goes from me to everyone in the SC office and the Akron warehouse, as it has truly been an enjoyable experience to work with all of you.
You will be hearing from or seeing me again soon!

I have been to several of the different warehouses and by far Akron is my favorite. The staff here goes out of therr way to make sure you get great customer service form check in to check out. Probablky sad to say but some of them know me by name which with as many people that they deal with is quite impressive. Highly reccomend using this warehouse and site to get those ite,s you need. As the name implies Merchindise at cost.

I love my Mac Bid friends at Akron! The gentleman that checks me in almost every time I come in is always so polite! The Z crew today got me all my items quickly and with smiles on their faces! Thank you for your great customer service you always provide when I come in!

Facility was easy to find and the check in process once there was quick and efficient.
By using my app I was able to easily find my item and proceed to check out desk to complete the process and leave.

I must say I’ve purchased about 25 items if not more but my most recent visit was beyond amazing purchased a few things for my girls and I must say I love M@c Discount it’s my first go to when I need items thanks for an awesome experience each time even the merchandise I’ve had no issues.

I have just found this place and I am addicted. I have only bought a few things but everything was as described and bought for a good price.
Update: I have been getting stuff from M@c for a year now and I am still addicted. I have had a few items were broken or the wrong item but I know there is always a chance that it won't be 100. But the good for me has out weighed the bad.

Akron M@C Discount location has an amazing staff! Just today I had Quite a few pickups in the back area. Tyrone has such patients, and a good attitude! Actually he makes having to walk all the way to the back a pleasure. Then there is Rick up front at check out, always with a happy greeting. The staff there makes saving money even more of a joy!

Customer service is very helpful. I've gotten lost a few times looking for my items and they helped me several times. 😃