DSW Designer Shoe Warehouse

I shopped Springfield location for the first time around 11:15 AM Thursday July 27. I am a retail department manager, btw. I picked out the shoes I wanted, yes, you had my size in stock and approached check-out. I was in a slight hurry but that shouldn't even matter. There was a couple in front of me who were taking more than a few minutes going over discounts, applied coupons, etc. There was only one person at the registers. The gentleman saw me waiting, making eye contact acknowledging my presence. He was doing his best... This couple had no clue they were holding up the line. Another staffer saw this, came up front, put down whatever he was working on, opened up another register and got me out of there in a prompt fashion. At this point the first couple had finally finished their transaction and the staffer commented appropriately in regards to my wait. Please recognize those two associates who demonstrated teamwork, a sense of urgency and genuine caring for my business. They may not even recall the incident, but I sure did. Not even the best product sells itself, service sells the product. Keep it up!

Came here last week to pick out some fall boots, I had the pleasure of working with a gentleman name Mumin. He went out of his way to order my size since they didn’t have it in stock, he was very professional, kind and personable. EXCELLENT CUSTOMER SERVICE MUMIN!!!

I visited it to use my gift card and the person that helped was great 😊

Great selection of shoes and very good prices and sales. There is a lot parking available if the area isn't very busy. Some may argue that the way shoes are placed isn't the most intuitive, but it gets you to looking at shoes you wouldn't normally look at.

Mumin went out of his way to help. I appreciated his attention to detail. He ensured a quick and easy check out! Will be back at this location again!!!

I went with my mom to get heels and the cashier was so nice! Her name is Jingle. Excellent service!

A place for the girls to get together and shop until you drop and then as we do go find a restaurant to eat after our day of shopping! Easy to locate what you're looking for and well organized. Now they've added a nail and pedicure salon at the Springfield Virginia location. How cool is that? Go check them out!

I really didn't need to go, therefore I was just walking around. In clearance, I found an insulated hat that also covers the ears. I need that to walk the dog on cold days/nights. I got the last pair of inexpensive sneakers. Not bad, for not needing anything. Now, my wife, that's another story. She bought shoes (2 pairs).

This time there was a huge selection in my size!!! Great customer service out on the floor!! And best of all, my coupon saved me $60, woo hoo!!!

I had always enjoyed going to DSW is my favorite shoes store. Unfortunately the shoes I had purchased didnt work for me. But i will continue coming to the store to check for new styles. Thank you

DSW sells beautiful Italian and designer shoes with best offers. I'm shoe Lover and I'm big customer of DSW. Don't miss their great discount offers.! I love DSW!

very knowledgeable manager. she knew the name of a fashionable flat shoe and found it on clearance for me. A happy customer, thanks Marriam.

Found exactly what I needed. Thanks DSW!

Great customer service Andres!
Large selection of shoes seasonal and more.

I like this store , it’s kind of the store of everything, exactly every kind of shoes, I usually find what I want here, but sometimes I couldn’t get the good deal, so I prefer to go there when they have sales. It has a section for women hand bags.

I love shoes! I found so many pairs that I love but only brought home two pairs. Friendly & helpful staff.

They have a lot of does and styles to choose from.You have to stop here. This will be one of your must to go spots for your footwear needs!

It has amazing shoes there! It also has cute looking hats and bags. And awesome cool jewelry! I hope to go there again.

Great selection, great prices, conveniently located, & nice staff. Parking was a challenge but great experience overall. I'll be returning.

Customer Friendly all the time, I've been going there for many years, more than 30..