Tropical Smoothie Cafe

I used to work at the location in Carmel I left due to finished my degree. Still come to tropical smoothie in Noblesville on my lunch break and the staff is absolutely amazing and so helpful and very nice! I got a chicken bacon ranch but wanted more ranch but not upset about that at all! There are two ladies who I saw Jackie and Haley they are on it as soon as a customer comes in they greet and welcome them and as soon as they here a order there on it and fast at making it! They are very friendly to each other! Definitely glad this store has opened! They both have a big smile on their faces! We need more people like them! Haley said to a customer “have a blessed day” made me so happy to hear people saying that! The manger here just be very proud of Jackie and Haley! Jamie also should be very grateful to have such a wonderful team at the Noblesville store! Definitely recommend this store and ask for Jackie or Haley they’re Awesome and won’t let you leave disappointed! 😌

They misheard my order but fixed it and made sure we had a great experience. They were very sweet and even interacted with my toddler. Great service!

I’m shocked that the reviews are so bad for this restaurant. It was good quick service all around. Breakfast flatbread and smoothie was great and ready quickly.

The staff here were exceptional and the smoothies are absolutely delicious! have already been in twice and can’t t wait to go back to try more of their items! would very much recommend their bacon turkey ranch sandwhich!

Great NEW location!!! Excellent Customer Service.

Bryce, who works here demonstrates professionalism. He walked around the counter and handed me my smoothie. I haven't seen someone do this for a long time. Bryce has great customer service skills. Bryce is the Man.

Food and service was great

Loved the smoothie.

The food and smoothies are always good, but NEVER do a mobile order on a Sunday afternoon. It's absolute bonkers there with incredibly slow service and seemingly no management.
One Sunday I waited 50 minutes for a food and smoothie order, but that was the 1st weekend it was open with a short staff. I understood.

This time, now a few months under their belt, and much more staff on hand, it was horrible.

I waited 58 minutes for 1 smoothie and a new acai bowl. After about 30 minutes it became apparent the "ticket" for my bowl never printed out so they never made it. Over the next 25 minutes I asked 4 separate employees about the status of the bowl, all of which responded politely that it was being made. It doesn't take 28 minutes to make a smoothie bowl, folks. The absence of management and urgency was befuddling.

Overall, I still love TSC, but man these things just blow my mind. What makes things especially annoying is that a lot of times my order is ready right in the normal 10-12 minutes. But they're a big fat 0-2 on Sundays. It wasn't just my sentiment either. There were several others around me frustrated with the speed. I just got the worst hand dealt of all.

I order through the rewards app and they said the minimum limit is $12 of your order…it wouldn’t let me checkout when it was at 15 or 17 dollars before taxes! I ended up spending $26 for some food. I mostly wanted the smoothie because I have sore tonsils and a 3 day fever streak! Their app needs to be fixed! Also I ordered delivery one day a while back and the driver never gave me my smoothie which was sitting CENTIMETERS from my quesadillas. I went down there to get it myself and all I saw was snarky teens looking and judging me with their eyes and the cashier walked to the cubby which had a long receipt of my order taped onto the frame of the cubby and comes to me giving me my smoothie which was dripping by the way and walked away without apologizing or anything! The smoothies are at a good price for a smoothie that big but seriously…where are the adults?!

Good tasting smoothies but took 33 minutes to get them. Too many FOH issues right now that need fixed. Won’t be back.