Finish Line

Management went the extra mile to help me make a return. Huge relief because I had been to the Tysons Finish Line/JD and they couldn’t help me. I’ll be coming to Springfield mall from now on. Thanks guys.

The Store Manager Jessica and staff went above and beyond to help me with a purchase I had received in the mail. So I wouldn't have to send it back and wait for another 2 weeks for a replacement Jessica went to another store to fix the problem and make me Happy. You don't get too many store managers like her. I'm so grateful for her. I'm Happy that there is finally a Manager around who cares about her customers. Jessica will definitely get my business. I don't know how many ways I can say Thank you. But I'm forever Grateful and Thank you so much for your help.

Roshawn Marshall

I want to share my exceptional customer service experience at Finish line inside of the Macys Springfield Mall. It was amazing, Vickie the store mgr. for Finish line was excellent, she has great customer service skills, and was willing to take her time and help me find the correct comfortable shoes for my mom that was handicap, she took her time and was very understanding. I will highly recommend on visiting this store. Thank you so much Vickie.

The store manger at this location is a breath of fresh air when it comes to customer service. In opinion she should be rewarded constantly for her straight forwardness and excellent work she does at this store. 5 Star +!!!!!

Stop by looking for the Hoya 6’s they didnt have ‘‘em but the manager came n promised me them in 3 days. Definitely the customer services that’s make you return for more purchases. Springfield mall location check ‘em out n the manager easy on the eyes 2!!!
New shoe to the collection.

Great helpful very nice always seem to have my shoe size in stock

I was in the store with my 2 kids looking for some sturdy fashionable sneakers and was helped by a lady named Jessica. She was very patient with me and helped my kids choose some very nice “sturdy fashionable” sneakers in which I was happy with.😊

Every time I go into the store, I am acknowledge. You may be surprised at how many other sneaker stores I walk into and no one says anything. At Finish Line they always show awareness without bugging you or pressuring you. They help me find what I need, in the store or online. Everyone is professional. They also have great deals in store and online.

I just got to say, that this finish line is the best looking and the most organized one I have ever been to. The best thing that I would have to say aside from being nice and organized is the people. Ever single time I come in, I'm attacked by kindness and respect. Specially I have to give probs to my guy will. Best place to get your shoes and style.

I was shopping around for sneakers for a family member. Bruce greeted me once I walked in the door and checked in on me during my browsing process. He then checked for the shoes but that did not have the size that I was looking for. He checked other locations for me then spent time trying to help me find something similar in my price range. I will definitely go back!

Finish line was excellent, had the kicks I wanted and more

Didn't have my shoe size but was willing to order for me... thanks

Thank you for letting me get another pair of shoes awesome person that took care of me

Great customer services, had to order sneakers.

Fun place

Some good discounted items

Very clean, great customer service!

Prices were quite reasonable compare to other places

Got my air forces so im happy

Friendly, Fast, Great Customer Service