Dunkin'

I don’t really understand all of the negative reviews. I’ve always had pleasant experiences at this location with mobile orders and ordering inside. Just like everywhere else, there are times when this location is busy and other times they are not. Patience goes a long way and it seems like a lot of people no longer have any. The kids who work there are always working hard when I’ve been there.

My service of over a dozen donuts online was flawless, and the workers had a positive attitude, it was 6 am, awesome!

Able to go inside, order, and sit inside! Staff were very busy with the drive thru and were apologetic for our wait (only 4 minutes!). They were very friendly, kind, and chatty. The dontus tasted really fresh! I tried the cold brew with sweet cream for the first time and it was amazing!

A clean new dunkin donuts in the johnstown exit off of 161. Really depends on the day you go and who is working there. Some people are really courteous and get everything right...others seem like they don't want to be there and will just give you the drink whichever way it comes and will most likely forget some items from your order.

I went to the Dunkin on Morse Rd near Clintonville a year or so ago. It was quite terrible and I just thought Dunkin must suck. I visited the new Albany location as a last resort today and was pleasantly surprised. My sandwich and hash browns were hot and fresh. Service was great with friendly staff.

Leah is awesome!!! Thank you for hiring such a wonderful and kind young lady!

went 2 get coffee &donuts. nice boy behind the counter complimented my shirt. rly needed that today. coffee was good

Much improved since opening.

Bro behind the counter couldn't have been over 16

Happy birthday dear friend friend thank love dear

Phenomenal staff and great service and food.

excellent staff, kind and accommodating

Donuts.

I order from this location frequently and they have always been fast and friendly. I placed an order at the wrong location accidentally and management was kind enough to remake my order at no extra charge even though it was my own mistake. The kindness made my day.