AutoZone Auto Parts

Great customer service. Looked up what windshield wipers I needed then told me which aisle and let me pick my own brand, didn’t try to upsell me. As I was paying the other employee ran out and installed them before I’d even finished up, I hadn’t even asked! I appreciated their service and will be back.

Chris L. took wonderful care of me. Give this guy a raise! I can tell that him and the team take a lot of pride in good customer service. Installed my battery and headlight bulb in no time at all!

I went in for a new car battery as my previous one had failed.
CHRIS took care of me and was truly unbelievable!!!
I am 73 years old and have never been treated so well, both by Chris's professionalism and his concern to help me through this stressful situation.
I will always go back to this store and I will always ask for Chris
Ted Herman

If I could give more than 5 stars, I would! Chris, the assistant store manager, was by far more helpful than I could have asked for! His customer service was stellar! I will continue to go to this location!

Auto Zone Bowie on Annapolis Road has outstanding staff! Car issues always happen back to back with me. First it was my husband’s car last week and my car this weekend. Thought my issue was just a battery. I spoke to Justin yesterday who was awesome in explaining why my car manufacturer strongly recommended a particular battery. (It was a battery only and AAA took care of it.) This morning though, a light bulb was out. Chris replaced it and helped me sort my cigarette lighter not working which means I can’t charge my cell phone. He took care of everything while explaining helpful hints and not making me feel like a “girl.”

Julian Davi, give your BALLS a tug!!. I've seen your other/past reviews and you're just not happy individual. Chris and the rest of the crew at Autozone on Annapolis are far and beyond the best their is in customer service!! WOW!! Julian Davis, must not know where to put the windshield washer fluid, or even know what vehicle you drive....just saying🤦🏾‍♂

I was in a bind that day due to my car running out of gas. Chris was extremely helpful that day as I needed a funnel with a nozzle that had a specific width to go in my tank. Wasn’t sure if he had what i needed but he went the extra mile and searched the inventory and found what i needed!

I want to thank Chris L (Parts Manager) for his assistance in helping me today in purchasing a battery for my 2016 Nissan Rouge and installing it for me. His professionalism, Attitude and Great customer service did it for me! This location is way better than Route 3 Gambrills Autozone.. That location is rude and no patience. This location they treat you with respect and urgency. Thanks again Chris. You the man!! I’ll come back for future needs and will recommend family and friends to you and your store. Corporate/ District should definitely give recognition to these employees.

Chris is awesome!! He is always so helpful and ready to help. Went for brake lights on the 4th of July and he made sure I was taken care of !! He installed them right there and made sure they worked. He has helped me before with wiper and battery installation. Always great with conversation too. Keep up the great work and know your customers appreciate you !!

Chris was a huge help! Diagnosed the problem and helped get the parts and find someone to install! Amazing customer service!

I experienced one of the best customer service experience in a long time through Justin. Very humble, willing to assist , great knowledge of products and i can keep going on and on. I would hope he is the store manager and if not, he needs to be. Great asset to Autozone family.

Excellent service. Chris walked over to my car a ways from the front of the store, to help diagnose a dead battery and install a new one for me. Chris was a pleasure to talk to, a true professional. I will be back for my automotive needs. Thank you!

The lady working the front is so nice.

Best store, great customer service form the time you step into the store until you step out. The store assistant manager even got outside to assisted me to charged my AC. That was incredible. Whenever I get to the store he has warmed welcome towards you, and make sure you get what you need.

We had such an amazing and quick experience. Chris helped us and our old car get ready for a long road trip.

Mike was amazing! He helped me verify that my battery was the problem and changed it for me immeditely! Service could not have been faster or more helpful!

Had been here 2 different times, staff it's always helpful, great advice & patience. Bought a battery on my last visit and the price was fair & up to the standard of the quality, couldn't ask for more. Overall great, chill place to go purchase your auto needs.

Justin assisted me with finding the right air filter and installing it . I really appreciated him and his service! Great employee!

I love this location. They always have what I need. Justin R is amazing. He was so patient with me, not to mention full of helpful knowledge about what I needed for my car. Kudos to him. Will always go to this location for my car necessities.

I've visited this store twice and it is clean, well-stocked and the employees are quick to help and address your issues. In 40 degree F weather, the Manager (Isaac) checked my battery; replaced my battery, checked my starter and alternator, and checked me out at the register very efficiently and with great professional courtesy. I wouldn't hesitate to come back here to buy products I need, or benefit from the services they offer.