Batteries Plus

Great friendly and helpful associates. Large selection of items. Very knowledgeable fixed my phone and bought some flashlights. We will ship here again.

Every time I go customer service is excellent. I give them the old bulb I have, and they immediately go get the new one I need always in stock. Very friendly and helpful.

Mark at this location was extremely helpful, honest and kind. I will be coming here exclusively in the future for all my battery and bulb needs! Thanks!!

First time using this place. Bought a 2004 Mustang convertible for oldest son. Only had one key and fob. Called and spoke to Kayla. Very detailed, stated they could get both. Went into explaining the process in detail, how long it would take, etc. Last Sat., my wife and son took the car up and they were handled very professionally. The key fob actually works better than the one we got with the car. I highly recommend this place and easily will look to them first anything related to their products.

I had to bring a phone in to get fixed twice In the same week, And Keith was absolutely amazing. He has the best customer service attitude that I have ever came in contact with at a store In person and over the phone. He was such a delight to work with. I highly recommend Keith at this store! Will definitely be returning. Thanks so much for being awesome and helpful! My phone was fixed within the hour both times. Fast and everything was done correctly!

This is a great store. It is extremely clean and the staff is so friendly and knowledgeable at there job. I stopped in to get a new key fob for a vehicle because ours was broken. I was highly amazed that I was in and out of the store with a new fob fully functional in less the 15 minutes. And the prices were unbeatable it was a fraction of the price the dealership wanted to change. I highly recommend this store to everyone!!!!!

I was able to make my appointment online. Once in the store, they greeted me and catered to my needs. They were friendly. They were also timely in the return of my iPhone from my service of a cracked screen!

Cole is phenomenal. I had some basic questions about lighting. He not only gave me advice about the type of product, but also guided me to a lower-priced option for what I was looking for. Just outstanding customer service.

Ten years of shopping here, I have never been less than super happy with the services or products from this store. Most recently they were able to fix my son's phone which was something I didn't even know they did! I've bought replace UPC batteries, bulbs, rechargeable batteries, and even a flashlight or two and couldn't be happier with every single purchase. The people are always great.

01-16-24
Have gone many times, my car starts wit a duracell car battery, my laptop, my cell phone, all our remotes have batteries from this store the light bulbs are LED lights from this store. Grat store, and great people, always helpful.

5 yrs ago
They have all kinds of batteries and bulbs. Good prices. They do simple repairs of cell phones, like cracked screen.

I've been doing business with this specific branch of Batteries Plus for several years now. Consistently great customer service. The employees always seem to go above and beyond what's required. If I have a choice, I won't do business anywhere else.

Great experience, I purchased the lifetime warranty on all my watches a while ago. Today was the first time I took them in to have the batteries replaced, I walked in dropped them off, Kyle called me the next day to let me know they were ready to go. He was super friendly and energetic on the phone, I showed up to pick them up and less than a minute later I was out the door with 5 watches all working perfectly. The experience was amazing because it was so fast and simple. There is really something to be said for good service, I know a lot of other companies that could learn a lot from this place. Very impressed!

Excellent service. Personell very friendly, great customer service

Quick story: Keith from the grove city location is an amazing person. I had been to 2 other Batteries Plus Bulbs locations (Hilliard & N High St) within the last 3 weeks and no one could assist with my fob programming. The guy on N High was so rude and provided no reasoning as to why he couldn’t fix it.

Then the thought crossed my mind to change the battery in my old fob to help with the fob’s signal and while it worked temporarily,it was all I needed! I went to Grove city hoping they’d be able to help and Keith did exactly that. He didn’t give up. He used his critical thinking skills and was able to actually fix the problem.

It’s amazing to see how the difference between good and bad customer service is simply someone caring enough to think of a solution to help.

Thank you Keith!!

Great customer service and solid product line.

Went to Batteries Plus for a key/key fob replacement. Mark, at the Grove City location, was absolutely outstanding! This guy knows his stuff and helped me schedule an appointment for the following morning, since I didn’t have that vehicle with me. He had it done in no time and the work was 100% spot on. I will definitely be back to see Mark in the future. Just a great customer experience!

Brought in my Galaxy S9+ for a new battery and charge port repair. Was not disappointed. Not only are they cheaper than the certified alternatives in my area, but they were very professional as well. The repair only took about an hour and a half, and everything works perfectly now. Physically can't even tell the phone was messed with but all the problems were fixed expertly. Will definitely go here again in the future.

Staff goes over and beyond expectations. I got everything I needed but 1 item they didn't carry. They found the item elsewhere for me. So helpful

Staff were incredibly helpful with my odd battery needs, helped me get my cords and terminal covers sorted with minimal zapping AND, very important you'll know when ya meet 'em, they have incredible hair <3
Also, they took my old lead acids for recycling so that's two fewer car batteries in the ocean (:

These guys are great. They are always so helpful and make it so easy to get a new watch battery, especially when you have the lifetime replacement. Everything is on their system - no need to bring any paperwork. They always make you aware of special deals they have without being pushy and trying to make a sale. I really feel like they care about their customers.