Verizon

Great little store, I used it to pay my Dad's Phone Connect bill... In/Out in 5-mins with an Associate's assistance. Thanks 👍

Fast quality service. The staff here was extremely professional.

Thank you.

Service was excellent with one exception.
Due to shortage of staff we had to wait approximately 1 1/2 hours before we were served. Jason did an excellent job explaining everything and was very patient with our questions. We will be back because we were treated well after our wait.

Verizon, Tray is truly an asset and yall need to pay him well and treat him good. He is knowledgeable with all the products offered. He makes the process much quicker, easier and plesent.

Friendly environment and great service was provided to me and my dad by Matthew Lou and David Bland, they provided great serviced and where patient with us because i had to translate to my dad since he speaks little English, again great service by these two gentlemen, i know if they are present in store the service is going to be great and my issue is going to be resolved.

I’ve been a customer for many, many years, and have been in the store many, many times. I’ve dealt with a 1/2 dozen agents through the years and have always been treated with the utmost respect and courtesy. I don’t hesitate to recommend them. During this pandemic they do everything to make you feel comfortable and safe.

Great prices amazing service. I've been back several times because I didn't understand something about my phone. Trey has always helped me. I always ask for him since he was the one who sold us our phones. Very good salesman not pushy. Very good at explaining and answering our questions.

This location allllways seems busy. Yet, despite that, it is efficiently run. Here's a tip. When u enter, be sure to sign in with an associate. That way, you secure your place in line.

This is one of the best stores around. Kylie is so helpful, goes above and beyond for her customers, and makes you feel at ease and comfortable especially in a stressful situation. I highly recommend this store to any customers in the surrounding areas. We drive from over a hour away because the service is that top notch.

We just switched our service and I couldn't be happier! Every employee here are so nice and extremely helpful, I highly recommend Verizon especially this store!! Thank you all for your help.

Came in needing help with a golf watch that was connected to my Android phone. Tiffany helped and was very patient. She even called customer service to help as well. The nicest thing ever was it came a strong rain storm and we did not have a umbrella. She walked me out to the car with a umbrella. So kind of her . I give her 5 stars ..👍👍 we need more employees like Tiffany.

This is a Corporate owned location. That means, no games or tricks. I arrived with an 11 month old Motorola phone... It was not charging properly. They were able to clean the charging port and it now works flawlessly. I also purchased a 6 foot Verizon Branded USB cord for my hone charger. I am so pleased that this was suggested to me. I honestly was ready to spend another $500+ for a replacement phone but these guys were able to get my, nearly new, phone back fully functional for $ 21 49 ..... I am so pleased with their willingness to try the lower cost option first. I honestly feel that if I had went to.an "agent" location things would have been different and I would have unnecessarily upgraded phones. These guys ROCK!..... FRIENDLY, HELPFUL and KNOWLEDGEABLE.....I HIGHLY RECOMMEND this location for all of your Verizon needs. They also have an automated payment kiosk inside the store.

My husband and I worked with Trey. He was so helpful and got us the best deals. He was very knowledgeable and nice. This Verizon store is highly recommended and if you want great customer service, ask for Trey.

Hands down best store in highlands county! Wait times are never extremely long & there is always a team member willing to go the extra mile to help. Trey J. Is our go to guy his customer service skills are what more companies need in employee’s!

Verizon , 2729 US Hwy 27 So. What a GREAT customer service experience. Very rare these days! From the moment I pulled up and was greeted at the door (I assumed he was going to tell me they were about to close) I was treated with professionalism and kindness. The entire staff was happy and helpful. I did not look forward to going in with my problem, but I was made to feel like there was nothing Kimani would rather do than help solve my issue. Thank you so much to Kimani and the staff at Verizon!

This store is the most caring group of people who will take care of your needs! There may be a slight wait but it's worth it!!! They dedicate their time to you completely and will make sure your needs are met!

This place is always so busy but they are very fast and good at getting to you. Be prepared to wait.

Very helpful as usual just bought a phone from them 2 weeks ago and they were helpful then today my phone was messing up that I've had for a few years and they fixed it for me and now it's fine so I appreciate it everyone at Verizon is always very nice sometimes you have to wait but generally they get you in pretty quick

Great place! Everyone is informative and helpful. Even during these stressful times everyone that works there tries to find a solution to help us as customers. Will not go anywhere else!

I can't say enough good things about this Verizon store in Sebring, Fl. All Verizon store managers should train right here! They understand customer service and satisfaction.
🤜So first, during Covid19, this store is A+ in precautions. They let you in and out of the store, Provide masks and hand sanitizer if you arrive without. All stations and chairs are sanitized hourly and between clients. Chairs are set up 6' from each other. Cold water available as needed.
🌹I arrived panicked. I was directed to Joseph, who calmly assessed my phone. I was out of memory and was given options. I chose a new phone and explained that My main concern was transferring all contacts, 7000 photos, 33,000 text messages, and most importantly the saved voice mails from my mom who died a few years ago.
Joseph worked diligently to not only accomplish those tasks, but to back everything up to the cloud and to also show me new features (as well as things that I should have known but had never been shown.)
Joseph and supervisor Greg were courteous, professional and kept all their clients entertained and satisfied. ⭐⭐⭐⭐⭐ PLUS+🌠🌠🌠🌠🌠