PetSmart

I have been taking my dog to PetSmart grooming for almost a year! Not only does he come home looking wonderful, but the staff have done such a wonderful job helping him feel less anxious. Over the last few appointments, they have been slowly working with him to help him feel more comfortable with the dryer and clippers. I highly recommend Stephanie and all of the groomers at PetSmart.

We loved the beginner puppy class taught by Renae. She is knowledgeable and so patient. She quickly learned the behaviors of each pup and worked with each individually and in the group settling.

This was Rozies 1st visit to the dog salon in this pet smart location. Rozie is a 12 yr old blind Yorkie, and I could tell by her behavior she was comfortable with her new groomer Owen. She is very picky and anxious in new places, especially places that have other animals she can smell, but not see. We've made our next appointment!! Owen is a very good with her sensitive needs. Its a 10/10 win with us.

I went to petsmart yesterday and interacted with two extremely helpful and nice employees. Thank you, Jordan, and Lilli for all of your help! I named the bird Mango and he has a great home now! If I could post a picture of him and his new condo, I would. But, the website will not allow me to do so!! Awesome asset to your business, Jordan and Lili. Thanks!

And, Brittany is the best part of Petsmart! She goes above and beyond for her customers and has gone out of her way time and time again to help me! Thank you, Brittany.❤

And, the pictures below are of my sweetest baby in the world, Mango! I bought her from Petsmart, and if it wasn’t for Brittany, I would have given up! You are mine and Mango’s angel! Thanks, Brittany.

Justina did an amazing job grooming Maya. This was my first time visiting a grooming salon in Petsmart, as I walked in the staff was very welcoming and helpful. I loved that I can select the services in the app. The check in and check out process was very smooth, loved that I could also go ahead and pay in the app instead of waiting in line at the register. I would definitely visit this location again.

Friendly, helpful staff. I can count on getting my kitties his special needs cat food.

Staff is very friendly, and when I took my dog for grooming James did an incredible job.

Honestly, the best, yet cheapest dog grooming Ive gotten around here. He made my pup look fantastic. So, I made up the difference from what I usually pay to tip the guy! It was so good. Thank you!!

Professional staff and everything you could need for any type of pets....

I brought my foster, who I will be adopting, up to get a few things of his own and a new harness. I loved that he was able to pick out his own toys and that the staff was wonderful in meeting him. One of the trainers, Ezra, got down on the floor with him and played. Such a wonderful staff!

First time visiting a Pet Smart. Purchased a gift card for a friend who adopted a brand new adorable puppy. Store was well stocked. Staff answered all my questions. Plenty of free parking. Handicapped parking available. Took my time walking around. No one bothered me, no one asked if I needed help.

Cameron in the grooming department is one of the most nicest groomers at this location. He allowed my dog to come in and get a quick nail trim. He was super gentle with my dog Maui! Thank you Cameron, you’re thee best! Maui was super happy with his nail trim!

We had a great experience today at the store, stop by to buy some supplies and tricks for my birthday boy🐕, we actually got to meet such an amazing person Vicent to help us to schedule my baby training classes and to find all the supplies for my baby.
Excelente customer service above an beyond to assist the customers.
Thank you so much Vincent for your help🤗

My cat loves their toys and snacks. Their cat grass looks fresh. hope she'll like it

Brought my dog Nova in for a walk in nail/face trim (I had to schedule day before anyway cause of staffing). Nova was getting snappy with one of the nice gents there, so he called for someome else to try before a bite could occur and Nova would be denied. The lady he called (may have been his supervisor) was wonderful. She got right down on the floor with Nova and started talking to her sweetly and petting her. Nova relented after a few minutes, didn't snap or growl, and the groom was a success. Ive never had Nova act up at a private groomers place but for some reason most PetSmarts make her nervous and unsure. FYI Nova will NOT let strangers pet her otherwise, she was a stray from the streets with an unknown past.

I added a pic to show how nice the face trim brought out her beautiful eyes :) lhasa apso/mystery terrier mix maybe.

I love the staff at Banfield. They take such great care of my dog! He is always excited to go!.

Actually went to the Banfield inside Petsmart with my sister. Her dog was dying from liver cancer and it was time to let him go. So sad. Was touched by how great everyone was to us. No rushing us, just kind, caring people. When we came out of the room, I saw this...

I went to the store looking for an specific kind of food to my dog. I couldn't find it in the shelf and Jessica immediately solved my problem she went several times to the back of the store until she found what I was looking for. In my opinion this what costumer services is about. It's clear that Petsmart is committed to providing top-notch service to its customers. The staff are knowledgeable, friendly, and always willing to help, and the store is well-stocked with all the supplies you need to keep your furry friends healthy and happy.
Overall, I would highly recommend Petsmart to anyone looking for a great pet store experience, and to finish it and a special thank you to Jessica and the rest of the Petsmart team for their exceptional service.

Always the best finds for our pets! ❤

This PetSmart is always clean, well staffed, and fully stocked. Even through shortages, I never had a problem finding what I needed here. I recommend if you like an easy shopping experience, friendly staff, and cute animals.