CCOM Frisco

I wonder if maybe the other reviews are for another location? I had an absolutely amazing experience with nothing but kind great people. I even showed up an hour before my appointment, was taken in and had very complex issues handled in a timely fashion.

Was charged $450 at this location for vaccinations and lab tests that I needed for my EMT classes. I was told this was the only amount I needed to pay and I paid out of pocket. Now, almost 7 months later, I am getting a $700 bill from Labcorp (who they get the lab results from) saying I owe them as well. When I called the billing department for CCOM I was met with nothing but an answering machine several times, so I contacted the front desk. When speaking with the front desk employee I was told “The $450 was just for the vaccinations and not the lab tests. Sorry that that wasn’t explained to you.” No, it was explained to me that the $450 covered it all and I was clearly lied to. Crazy unethical business practices.

RUN AWAY AS FAST AS POSSIBLE!
You will not get care here. This place is set up to deny your worker comp claim and deny you the health care you deserve.
Drive to any other worker comp doctor no matter how far it is.
You won't even see the doctor here. They lie about your injuries. They even tried to accuse my husband of making up his injury! 3 torn tendons and still waiting for surgery because of CCOMs incompetence and lack of any care.
BEWARE BEWARE BEWARE
This place should be shut down.

Drove over an hour, to complete a drug screening. Place never opened, nobody showed. There were several of waiting, but doors were locked. My fiance got sick, trying to hold it for over an hour. Never use them!!

This place was closed when they said they would be open. I drove over 40 miles to get a premployment drug screen. It is absolutely ridiculous to have hours posted on google and through the companies you are working with to find that they arent real. Everyone who works there needs to reevaluate why they are in the business of medicine to help people if they cant simply uphold their standards of normal operating hours.

By far worst medical related center I have ever been to. Don’t answer any phone calls, or get back to voicemails, front desk staff constantly loses paperwork and makes mistakes. Overall terrible experience

It's the worst customer experience you can receive. So, if you are in to that, its great.

I will do 0 stars if possible or minus (-)
To Drs. Therapist and staff in general
Beware of the physical Therapist he more damaged than healing.

WORST SERVICE EVER! Employers beware. Chain of custody will not be processed. Customer service is terrible. TERRIBLE!!!!!!!

Literally kicked me out of the room I was in while I was waiting to get paper work for work and prescription.

Waited for 2 hrs the worst...