United States Postal Service

For the first time I have received excellent customer service at the Post Office. They usually just tell me to call the 1-800 #. Keisha was phenomenal in her approach, she was pleasant, approachable, helpful and very customer oriented. She called the Acworth Branch for me something no other clerk has ever done. She even got intouch with her supervisor who was also very helpful over the phone. Special Thank you Keisha it was a pleasure dealing with you. You are awesome a true gem. You are indeed the best clerk I have ever dealt with at the Post office. She went above and beyond to help me to retrieve my package, even took my number to follow up. Keep shining Keisha ✨ Thank you

I’ve been to this location a few times because it’s more convenient then driving to Cartersville. The staff has always been extremely friendly and helpful. Most recently I arrived there with a wrapped present for my sisters birthday. They were very patient while they helped me select a box and find the most cost effective way to send it while also making sure it will arrive on time. They didn’t once make me feel like an Inconvenience for being there and needing help. I plan to only use this location for my future needs. Thank you to the friendly staff for all your help!

Very friendly people, always willing to help you out. Nice, quiet little post office

Love the Ladies here! So helpful and pleasant to do business with.

Always helpful and fast.

Ok

Keisha inside this office is extremely rude. Should not be customer facing at all!!! Made a formal complaint with the usps. The post master is never available and the only one that can give keys and handle issues. Mail is CONSISTENTLY delivered to wrong homes and mailboxes and I’ve only lived here for two months. Smh.

Terrible post office. Have had packages never delivered probably put in the wrong mail box. Ive had packages get to the kingston post office and then get sent to Alabama . just watched the mail truck with my package inside drive down my road past my house never even coming close to pulling into my drive way then i get a email saying there was a failed attempt to deliver my package. These people all need to loose their jobs

I understand that "covid 19" is the routine excuse for poor customer service and lost/late packages. BUT, It also seems that it is no longer necessary to pick up out going mail as they drop off the mail. ALSO, It seems that to speak with anyone other than a computer you need a lost package. I would have rated 0 if I could

Since mail carriers change a lot. I find my current mail carrier delivering my mail to the house next door that is vacant. Do they not read the address of the mail? I guess not. This is an issue and someone needs to train the mail carriers to READ. I am fed up with the stupidity and expect my mail to be delivered in my mailbox as the mail states the address. What is so hard about this?

Amazon prime package was lost 3 days after the day it was supposed to be delivered. Last place it was supposedly at according to the tracking information was Kingston USPS Carrier. They tell me that its just lost and they dont just have "things laying around". Thats ironic. If it is lost, someone left it laying around.

The postmaster is on a power trip. Lied to me about current postal policies and held a package hostage all because they had never seen my name on mail at that address before.

Literally the worst place to go for mail, they act smart towards you and don't care about your items and also isn't very helpful either.

Post offices in Mexico are more reliable!