Prime Tobacco & Vape LLC

There are plenty of good shops, but this one is my favorite! I'm treated more like a friend and not like a customer. Always friendly service and honesty about the products. Not once have I ever been sold something just so they could make a sell. If you want great prices with quality service, this is the place for you. If this review helped - tell them Bee-Rad sent you.

Prime Tobacco & Vape is the go-to store for anything Vape, Tobacco, Delta 8, and Kratom related. I worked for about 6 months and it's only been a positive experience, the boss, Adam, strives to provide only the best customer service and to assist customers until they are satisfied. Adam only allows premium products that are trusted, reliable, and tested. He always keeps the inventory full so we are never out of anything. It's always a pleasure to work here, the customers always feel welcome and never feel alienated. We are encouraged to ask questions, and also encourage customers ask questions so we can provide the most accurate information and the best customer service. We accept phone calls, even if 90% are scam calls, the last thing we want is to neglect a customers needs. Jay and Madison will be there to help and from their experience they will be able to provide accurate representation of the products we offer. Anyone in the area, or even a little farther away, it is always worth the trip to come to Prime Tobacco & Vape due to our premium services and products. We are the Best Vape Shop in Burlington for a reason.

I’m a regular here and everyone is always so friendly and helpful. Very knowledgeable about their products.

Place is the dopest, most respectful vape shop in the area! Great prices, great products, great service, highly recommended for anyone! Tell them Gibby sent you!

Gotta go see Adam. He is awesome!!!
Great store. Always fun and friendly 🩷

Been buying here since they opened, they call me by name when I come in. Great prices and tobacco products!

They Look Out!! Check Them Out! Lived Here Since '03.

Burlington Has Made Some Big Moves Since Back When!.. Including This Store Posting Up In A Good Area!.

Hands down best customer service you can find. If you have any questions about vape/tabacco/delta products, you won't by the time you leave.

Searching for a vape shop in different towns that has what I want is always a challenge. I work in a different city every day and finding this place helped a ton. They had exactly what I wantes

Excellent customer relations and service. Adam and his staff are great!

Employees are very helpful and always pleasant. I always trust their recommendations for me when I’m feeling indecisive! This is my preferred shop, I go a bit out of my way to shop here over other shops that are much closer to my home and my work :)

The staff is very helpful and knowledgeable about the products that they offer.

These guys are by far the best shop in town, hands down.

These guys are super knowledgeable and honest about good or new products whether it's disposables ,kratom ,CBD or tobacco products they know what they're talking about and they're always super helpful

It’s the best smoke shop I’ve ever experienced working in , Jay and Madison are the best tow people I considered to be a family to me not just a working team , Adam the manager is the most understandable and helpful team leader I have worked with. The Best vape shop in all of North Carolina . If I can rate it more then 5 stars I would, and all of the customers are very respectful and friendly.

Best service ever excellent service go check them out

Went in and the employee knew exactly what I wanted and was very helpful to the selections that was available. Highly recommend going to this shop to get all your needs ✌❤😁

Wowww...This place has the Better Product and a Lower price than the other Vape stores!!! I'm not familiar with names but Everyone has helped me with a smile and are actually very knowledgeable about the product!! So I've been to most Vape shops in Burlington but this is hands down the best...

ANYONE OUT THERE FRUSTRATED WITH YOUR VAPE SHOP EXPERIENCES? Well, I’m here to tell anyone interested that I have found a gem in Burlington, NC!

Prime Tobacco and vape has proven to be one of the best vape shops I have walked into in regards to selection, staff attitudes, prices, and knowledge of ALL that they have placed on the shelves….very rare find.

ADAM and JAY are there to make the vice retail therapy not only bearable, but a visit one looks forward to…

My best friend and I will be back for sure!!!!

And…..if you are reading this…. and still decide not to go…….well don’t research reviews before picking your spot anymore, because it’s wow that’s great clearly not effective…

Excellent experience excellent knowledge on everything. Awesome place to shop for all your vape tobacco and CBD needs