United States Postal Service

Rich made my experience of applying for a passport easy and my day better as well! What an amazing human and knowledgeable postal worker!

Staff at this post office are efficient, friendly, and will remember your face. Package drop off in particular is a breeze.

When we moved to our neighborhood last summer, our regular post man introduced himself by name and asked which door we want our packages delivered to. He also greeted our dog to help her feel comfortable with him coming to our door every day.

Truly, so happy with this location.

I don’t often ship larger packages but Megan was beyond helpful, knowledgeable, and even gives compliments. We laughed at how I addressed the package wrong and quickly helped figure out the correct address. I want to send more mail only to have another wonderful experience. Thank you USPS Miller rd staff!

Everyone in line in front of me got help and seemed happy, And Rich was extremely helpful and informative to me. Great experience

Great post office location...the people working here are very nice. They are always friendly and courteous. They keep the line for service moving quickly. There are a couple of mailboxes outside in the parking lot for drop off mail.

Rich is so helpful, friendly, and always works with a big smile on his face. He is almost always there, and it's always a pleasure when I get his window. I have had good experiences with every employee I have encountered at the Miller Road post office in Kalamazoo, but Rich is definitely my favorite!
Thank you all for all your hard work and all that you do, especially this holiday season!

Been going there for years. Never had a problem and the staff is pretty friendly. Still prefer the. U.S.P.S. over FedEx or UPS.

Edit. They now have lost two packages in two months. The supervisors are complete idiots. Time to talk with their superiors because they essentially told me to get lost when they couldn't figure out what to do.

Edit:. This location has really changed for the better. Very friendly people working there now and much more efficient. Glad to see the positive change here

Americans seem to have forgotten that civic institutions cannot be run like businesses. To ensure a free and independent press, the United States Post Office Department was established and we clearly take it for granted, especially now that it’s been turned into USPS and runs off a business model (it doesn’t work well at all). If we want better mail service and independent media, then it’s time that citizens demand that it’d be re-politicized and funded by taxpayers. I get small-urban and rural Americans frustrations, it’s time that we invite each other back into the loop, get out of our echo-chambers, and build better communication between each other to strengthen the Union and bring it back up to speed in the 21st century. First and foremost, it’d be nice to have an official e-mail account assigned to me by the post office (like they do with mailing addresses). Second of all, it’d be nice to have the post office develop a web browser that protected my privacy by virtue of my Constitutional rights as a US citizen. Instead, I have to blindly accept the terms and conditions of private contracts drafted by a corporation that sells my information to third parties as if I am a product and not a political animal. Polls don’t capture public opinion— they’re marketing tools. Stop chasing sunsets, the sun will rise once again in the opposite direction. God Bless America 🇺🇸

5 star Customer service rating! I had a very important document sent to me by "Priority mail" from the Drake road post office. It didn't arrive to me in California. According to tracking It was delivered to a Philadelphia post office! I called the S. Drake road post office and spoke with Karen B. She works at the Miller Road office but happen to be at the S. Drake office where the package was mailed from. She was there training someone and she assisted me by finding where my document went exactly and calling that office and putting them on alert for the envelope/document . Karen was reassuring that it would be found and that as she received updates she would call me. So for four days i was in contact with Karen for my daily update until I had it in my hand and could call her back that I received it. :D
We all know with the millions of pieces of mail that go out daily that things can happen and will and do and whether it be scanners or human error. I am just ever so thankful it was located. Thank you Karen B from the bottom of my heart you truly are a lifesaver! In all the years of sending priority mail I have never had a problem ever and have faith I wont again. BiG HuGs!! I hope Karen's Supervisor reads this and gives her an excellent reward and review for being an excellent professional caring employee in representing the United States Post Office.

They are the only government entity with any integrity left.
They always deliver no matter what and without the post office the rest of the shipping company’s would raise the price by many hundreds of times and we would be stuck paying it because there are no alternatives. Look at the power companies we don’t want to end up like that

Had a unique business situation. The postmaster and staff were great in helping us remedy the situation. Kind people. Good experience.

Postal ppl are usually nice. These humans didn't disappoint.

Without a doubt, the most helpful and understanding USPS I have ever encountered. ❤

Super friendly clerks - they always have me leaving smiling. I love my local USPS.

The workers at this location are so nice and helpful, taking extra time to explain things, courteous , great experience

I appreciate the staff at this location! They are always kind and helpful.

Cindy was very helpful with answering our questions. Very kind and easy to speak with.

Super friendly staff, great service! Thank you for your help!

Most awesome staff! Especially Rich. Love this PO.

Very efficient friendly people first time here were helpful.