Sam's Club

Hey there! I recently visited a great store that I think you might love. They have everything you need for your food shopping in bulk. The store was clean, friendly, and quiet, with excellent customer service. I must warn you, though, if you're trying to resist the temptation of sweet treats, you may want to avoid the bakery section. They have these mouth-watering cinnamon buns with cream cheese that are too good to resist! 🤤🤤😊They come at a great price of $8.89 for eight count, which is cheaper than one in the mall. I can't wait to warm one up and try it! Overall, I highly recommend this store to anyone looking for a great shopping experience.

Coach Myron is the greatest!!!! He resolved my issue and made me wanna come back to this store. Thank you for being amazing and for the phenomenal customer service!!!!!!!!!! The other employees were fantastic too.

Anthonia is amazing. She seen me standing in line and mentioned I can do a scan and go on the app. She walked me through the steps on how to do it and was so kind. I just had to give a review. ❤

Love this place. Clean and always has what I need. Staff is friendly. They keep a consistent supply of products and they make returns very simple. The scan and go makes shopping a breeze and effortless. The early hours for business club is a great bonus. And the gas station is also great and very efficient.

I’ve been in Annapolis for four years now and this Sam’s Location is one of my favorites spots in the city! I’ve been a member for three years and I don’t think I have a complaint. Gas prices are always cheap plus the 5% back on the MasterCard. The bakery is delicious. The meats always great. I’ve just recently purchased tires here as well. The tire center help desk can be crowded at times, but generally a great experience. Lastly, PLEASE download the Sams Scan and Go app. That has made my shopping experience at Sams Club that much more enjoyable. You can scan your items on your phone as you drop them in your cart, pay in the app with a credit card and simply walk to the exit to be checked over. You completely skip the checkout lines! Great addition to the Sams club offering.

First time at this one. The DMV is only 3 minutes away. I was there on yesterday and decided to go to Sam's in Severn. Punched address into Maps and this one came up. I did not know it was here
It has nice wide isles. Some other SCs isles are not as wide and are actually junkie looking. Good this one opened here, we use to go to Severn, Md . I have found our new Sam's. The associates were very helpful and willing to help

Very clean club, employees were friendly and check out was fast

Sam's had such a great deals on plants that I wasn't there for. However I did some damage. You know you your kids leave the house then come back home on breaks? Boy, it's exhausting shopping and planning dinners for a week. I can't remember when my refrig was so full. I wouldn't change it for anything. My kids are my world!

Came to Sam’s like I have on multiple occasions. I had placed an online order for pickup which of course I came to pick up. When I arrived I checked in like any other time to then have the curbside employee to leave my cart behind my car and then leave not to return. I spoke with a manager at the store and he apologized and assured me that wouldn’t happen again and they would be sure to take the necessary actions to keep it from happening to others.

This is a 5 star review for Wallace. We asked him where the lunch bags were. He was very helpful. He then tracked us down and confirmed we were looking for paper lunch bags or plastic baggies and then walked me to the correct aisle. This is a great example of customer service. Sadly his customer service skills should be passed on to other employees that have not been helpful in the past. Great job Wallace and kudos to you sir.

The option for pick up orders has been super helpful!

Adrian at the Auto Center is AMAZING!! Fantastic customer service, patiently answered a bunch of questions and overall super helpful. He is the sole reason I got my tires there. Great Customer Service!!

I really enjoyed my experience at Sam's Club (Annapolis).
As corny as that may sound...
I find Sam's to be more user/customer friendly. It's never overwhelmingly crowded, there are 4 self checkout registers that move quickly, customer service is eager to help navigate if you run into issues, the prices are cheaper than that of Costco and BJ's, and the environment is super relaxed. It's also alot cleaner than the Costco's and BJ's that I frequent.
If I had to choose of the three warehouse membership clubs I belong to... Sam's would be the first choice.
They also have a drive up lane (off to the side) that's super convenient to load up once you come out from shopping.
The gas lines also move quickly.
Overall, their system works.

I ordered new tires online, and it said 5-10 business days. It only took 3 days!!
Mack called me to tell me that my tires were in, and I went right there. Excellent customer service!! Highly recommended!!

I would like to commend Mack and Butchie for their exceptional customer service. Mack, the supervisor, truly exemplifies what excellent customer service is all about, and I want to express my gratitude to his outstanding assistance. I’m thankful for their support they provided.

An amazing experience from the start to finish at the Annapolis Sam's Optical! Ms. Yvonne Ray is the BEST of the BEST! I love her energy, attitude, very polite, personable and professional at the same time.

She was the only one working when I went to purchase glasses, there were close to 7 customers at that time, but she NEVER was rude to anyone, she was very attentive and never got panicked.

She took her time to explain about the options. What a great service and how compassionate and caring she was!

She even remembered me when I went to pick up my order! I just love her and she should be recognized how amazing she truly is and makes customers happy :) Thank you, Ms. Yvonne!

Every time our family has ever come to this store, it has been very clean and well organized. Great prices on everything. Our family will actually come here to do most of our grocery shopping. The value is just so much better then in the smaller grocery stores. I wish they had more odds and ends in the middle of the store (like Costco does) but either way, great place to shop for groceries, pharmaceutical, and lots of other needs! It is highly recommended to use their app to shop! You can scan your items as you go and then checkout and pay on the app before leaving. Thus skipping large checkout lines!

I love u sams club. Chips are getting kinda expensive but whatever. I will be sad the day you guys don’t sell this anymore ;w;

This Annapolis Sam's club is definitely better than the one in Severn we found a gyro kit that I haven't seen offered at our Sam's it was delicious be mindful to have your own onions and lettuce

I stopped to get fuel a few days ago and the pump declined my card. I got back into my car to grab another card, wondering why my other card was declined. A friendly attendant, Sherman/Sherwood? came to my rescue and informed me that the pump was messed up. With a smile and pleasant conversation he quickly helped me get the gas pump to work and I was on my way. Sorry I am not sure about his name. Wonderful asset to your company.