AutoZone Auto Parts

I went to this auto zone looking for a car battery and needed it to be installed. Nick was the employee that helped me and he installed the battery in less than 20 minutes. Good prices n good people if u ever have car trouble this auto zone does it right!

They helped us out good customer service

Today my battery died at a Hardings parking lot near this location. William was very helpful and gave me a jump so that I could park at the store. Once I got to the store both William and Melissa quickly helped me get my battery switched out it with a brand new one. Great customer service, and I will be coming back for any parts or replacements I need in the future! Thanks again!

Both William, the manager, and Glenn the associate were knowledgeable, patient and quite helpful. They assisted me on changing out my wiper blades after I bought the wrong ones. They are what the standard of customer service should be. I'm appreciative and highly recommend you visit this Auto Zone, as you will be treated with care.

Stopped in after getting a dashboard notification to check right rear turn signal bulb. Johnny - store manager - helped me find the right replacement bulb & even replaced it for me. So grateful because the directions in the manual made it seem much simpler than it actually was. Johnny grabbed his tools & replaced the bulb quickly. Extraordinary service…so appreciated!!

Staff always asks if you need help finding anything, very helpful if you do. Also great with small talk, prety sure most if not all of them have some sort of project car or dd that will come up in conversations. Always a pleasant experience

Mason is the absolute best. I went in at 7:06pm to simply get a new headlight. He found the correct one for my car and installed it in under like 5 minutes. Was out at 7:16pm. He is definitely the definition of great customer service!!!

William the store manger is so fantastic. We need more people in the world like him . Definitely such a nice store clean and collective . Very helpful . I love coming to get my car parts where I feel welcomed . #1 best shop in Kalamazoo .

Had battery problems, it was confirmed dead after being tested here. Got a new battery and they put it in for me and answered all questions without making me feel stupid, which can be rare with mechanically inclined people. Big shout out for William being so kind and helpful. Pretty sure he is a manager but he went beyond what is required and even helped me replace my tail lights.

William was great! I thought I had lost my windshield wiper and when he went to install the one I was going to purchase to replace the "broken" one, he found the wiper sitting on my windshield! He popped it back on for me and I was good to go! Thank you, William and the years of awesome service I've had working with Autozone!

Mr. William changed my car battery, very professional and fast. Would definitely come back again for any car services. Thank you!!

Mason was a great CSR!!!!
Installed my difficult headlights and refused a tip! Hats off to this young man! The store team was also very helpful and knowledgeable!

William is awesome! He helped me with purchasing wipers in this horrible rain. Great service and a big THANK You!!!!! Recommend this store always.

Mason was extremely helpful and knowledgeable. The manager William was as well. I’m glad this location is so conveniently located for me because it’s the best one in town!

Great customer service. Way better than West main. Thanks so much.ill be back

William was simply amazing...very helpful and even installed my head light in the rain.....smiling the entire time...over all great experience!

Just came in to get a headlight bulb put in. Great service and gave me the cheapest option possible. Whole process took 5 minutes in and out. Thanks William!

Great manager at this store who's goal is to provide auto parts you need as well as other services throughout the store.

They were very nice! They’re customer service is awesome. The gentlemen helped me with my windshield wipers and was done in less than a minute. Thank you guys!

Had to get new headlight bulbs, and the manager there, I believe her last name was Smith, was kind enough to switch both out and get me safely on my way. 5 star service, I will be a return customer.