Import Tech Service & Repair

Traveling from South Carolina to Texas and my wife’s minivan started making some words noises in Alabama. Luckily made it to the rv park that night.
Next morning I called Import tech and explained the problem, they took the car as soon as I got it to them the next morning and fixed it within a few hours while we went to the local museum.
They were friendly and explained what and why they repaired what they did. And not a bad price for the quick repair when I know they had other cars that were there to be fixed. Awesome service.

Satisfying customer here and many of my friends also we all think he's a cool guy and doing a great job, honestly done, price is very reasonable!

The staff were very friendly and answered all of my questions. Called a week ahead to schedule my appointment and was able to get the day I needed without any issues. Service was quick for the work being done and wound up being a little cheaper than quoted. Will definitely be back for any future needs.

Trusting imports can be funny. (warranties, services, etc.). My folks vouched and Import Tech backed it up. Fast, courteous, fair.

Fantastic service. I was passing through and had a thoroughly peculiar and concerning issue crop up with my Subaru. They were able to see me right away and spent at least 30 (maybe more) extremely thorough minutes trying to solve the mystery. Three other mechanics (before them) couldnt sort this head scratcher and while the mystery remains unsolved I definitely felt better that they had very generously exhausted every possible avenue to solve said mystery.

I was Traveling from Dallas to Atlanta when the main serpentine Belt broke on my Mercedes S550. I googled and the nearest dealer was 100 miles away. I saw the positive reviews and decided to have my car towed to Import Tech. When the truck arrived the driver said he new Terry and they did good work. Terry had just opened and had a parking lot full of cars but he did not hesitate to help me. Attached to the shop is an auto part shop they own and within an hour they had the belt and pulley replaced and I was back on the road. Prices were reasonable and Terry took extra times to ensure every thing was done correctly and just didn't slap on belt. He literally cleaned every pulley by hand to remove any old debris. While he worked on my car we traded stories on BBQ sounds like he can also Grill his A$$ of. Looking forward to stopping thru his next event and trying some. Import tech gets a 10 out of 10 in my book

My husband took his 2017 Touareg Wolfsburg edition for a headlight replacement and fuse repair for the driving screen. Fantastic service at an affordable rate. Would recommend highly for European cars.

I was traveling through MS with a VW Jetta, when I started having engine trouble. Terry and the guys at Import Tech were kind enough to fit me in their schedule before getting me back on the road. Very grateful for their service.

We were traveling to Florida last year at this time. The air suspension when out on our Mercedes. They got the parts in and we were on the road the next day. Great friendly service at a fair price.

I have taken my car a few times to Import Tech, but I was having an issue with my turn signals not working. I took my car to the dealer and when I picked it up after being fixed, my signals worked for about 4 miles. I ended up taking it to Terry and he told me exactly what it was and fixed the problem, I have had no other issues with my turn signals, and that has been about 4 years ago.

Another time, I was in Kentucky and my alternator went out. I called Terry and he told me which alternator I needed for my car, how much it cost and he even offered to come and pick it up. Great service.

O MY GOODNESS!!! THESE GUYS ARE AMAZING!!! I have used them on a few occasions and they never cease to amaze me. Very professional and they "KNOW THERE STUFF!" Super amazing guys and affordable too. Special shout out to Terry! Thank you! Thank You! THANK YOU!! You fixed my problem when no one else could. And at a very reasonable price! Your awesome!

Professional, accommodating and knowledgeable. Our experience could not have been better. Traveling through Meridian when a malfunction occurred with our Mercedes Benz Sprinter van. A part was located, delivered to the shop within a few hours. Oh, and the folks in this Family owned business were kind and friendly. Thanks again.
Sincerely,
Lee and Marie (Annapolis, MD)

Passing thru Meridian from Texas when I had an issue with my GTI and had to get towed in. They took me straight in and took the time to try and make my car right. The car issue mysteriously resolved on its own, and despite spending over two hours on it, he refused to charge me. Very professional and courteous down-to-earth folks working here, and I recommend it to anyone that's in Meridian who needs work done on their VW, Audi, Mercedes, BMW, etc.

I was driving my VW Passat, moving from Houston, back home to PA. Unfortunately, my car overheated close to Meridian, MS on a Saturday. I initially went to Sears Automotive, who told me it was a blown head gasket. I was incredibly angered because I knew that would be a multi thousand dollar repair. Thank God, the guys at Sears said they could not do the work, but they recommended Import Tech. While Import Tech is not open on the weekend, it was definitely worth the wait. I discussed the symptoms and problems, saying that I thought that I needed the head gasket replaced. I spoke with the owner, Terry, about these issues. We looked at the car together & he told me it was the oil cooler, not the head gasket. Well, he was right. You hear a lot of bad stories about mechanics ripping people off. Not this place. If they replaced the gasket, we're talking well over $2000, & I wouldn't have known any better. They took care of my car for under $700. They fixed the problem, and didn't overfix it. My car runs great now, they showed me everything they did, they drove me to my hotel, I couldn't ask for anything more. I highly recommend these guys, couldn't be happier.

Terry Wilson is the best in town. They do outstanding work.

They did an Awesome job fixing my 2007 Volkswagen Beetle Bug!!! The job required them to make a part for my car some parts aren't made for my car anymore...

They replaced the front brake pads on my Smart car. I’m pleased with their work and the price was fair.

Everyone there is always so knowledgeable and nice..
Wouldn't want to trust my car with anyone else!!!

Took great care of my Audi. Very friendly and possess great knowledge about my vehicle.

Perfect very respectful, helpful, excellent service , repair work is quick and awesome Denise