Bottini Fuel

Bottini Fuel in the Hudson Valley is simply wonderful! Not only did they provide top-notch heating oil services at competitive prices, but they also went above and beyond by thoroughly cleaning our tank. Their team spent half a day ensuring the job was done impeccably. With their professionalism, reliability, and commitment to customer satisfaction, Bottini Fuel has earned my trust and loyalty. Highly recommended!

Our previous oil company left the business and we ran out of oil. I walked into the Bottini office at 8am in Saugerties and our tank was filled by 10am. Excellent customer service. Very friendly and professional. Had furnace serviced this past week and had the same excellent results.

I just wanted to share my positive experience with Bottini. Their prompt and efficient service exceeded my expectations. I was facing issues with a malfunctioning oil burner, but their technicians arrived swiftly, diagnosed the problem, and not only fixed it but also replaced a few parts to ensure optimal performance. I am thoroughly pleased with their professionalism and the quality of their work.

I had had a flood in my basement, and the plumber who was resolving that issue recommended that I have my boiler checked out too since it had gotten wet. The technician came very quickly, and he thoroughly checked to the boiler and found that thankfully nothing was damaged. I have an older boiler, and I have needed repair people to come a few times. I am always pleasantly surprised by how quickly they come in emergencies.

Bottini and technicians went out of their way to get my heat going during the coldest day of the winter at the time. They did an excellent job. I’m nice and warm, what more could isay.

Fantastic company and great customer service! I had two other providers for my fuel oil and propane and both were horrible with communication and constantly delayed deliveries. Often I couldn't get them on the phone, or I would leave a message regarding a service I needed and weeks later it still would not be returned. Bottini puts them to shame with friendly staff that I can always reach by phone, messages left that are always returned promptly, and fuel deliveries that have always been made speedily and on the day promised. They have never missed a beat once since I started using them 1-1/2 years ago. I have great peace of mind since switching and am so glad that I did.

The young man was polite and efficient, he did an excellent job…

Work was done quickly and the problem was fixed. J identified the problem quickly and installed a new component. I do wish more people would wear the paper covers over their shoes.

Bottini technician came for their annual checkup of our heating system. Elmer was was efficient, nice and thorough. I have been pleased by Bottini service (not their oli prices) since I started using them a few years ago.

Bottini was able to schedule a same day visit to my house to fix an issue with the thermostat and wiring. The Bottini team was very helpful in diagnosing the issue and fixing it in a quick and efficient manner. Thank you to the entire team for great customer service and results!

Harry did a great service on our boiler. Explained everything carefully and went out of his way to make sure everything was in good shape. Thank you!

We didn't use Bottini originally but quickly switched to their service with our first home. When we bought our second home they came quickly to set up their tanks and we have never had an issue. Customer service is always helpful and friendly. Pricing is very fair! I highly recommend using them!

I was so happy to finally get a new oil tank. These guys did a great job and was so friendly. Recommend to anyone plus they do payment plans. You can’t beat that!!!

We have been customers of Bottini for well over ten years and have always received the best service. Whether we need help from the office or service/repair each person seems competent and knowledgeable about our need of the moment. Each of them seems concerned and checks with us before leaving or hanging up to be sure our issue is resolved. We have not investigated any other competing companies because Bottini handles everything so well. Thanks to all of you!

The service man was very thorough with his cleaning and checking out our furnace. He explained everything and even took a picture of a damaged part so we could actually see it. Very happy with Bottini service.

I moved into the Saugerties area as a widow about five years ago. I had to manage a home by myself for the first time. During this time, Bottini Fuel has offered dependable, trustworthy service. My service plan has covered me from anything a broken furnace to accidentally hitting the emergency furnace switch (Oops). The repairmen have been friendly, respectful, and patient. Even the customer support staff in the office have taken the time to explain all of the different plans offered by Bottini Fuel. And they have called back annually to make sure that I have the right plan and that my furnace is serviced regularly.

We have used Bottini fuel for 21 years and have never been disappointed. They deliver our fuel in a timely manner and always make sure our furnace is in tip top shape for the fall and winter. When we had no heat they showed up right away and fixed the problem. Bottini is a reliable and dependable way to heat your home. You will never be sorry if you choose them to heat your home..

I’m so happy I chose to invest into one of their service plans. In hindsight it was the best decision I made. I purchased a Victorian home while I was pregnant (not a great idea) and one of my visits to the house the hot water just stopped flowing out from the taps. Bottini sent over a technician that same day. I had someone over in less than a couple of hours and hot water back on within a few hours. I also appreciate and couldn’t live without the payment plan they offer dividing my cost into 12 payments instead of a few lump payments. Overall really happy with the decision I made— great customer service.

I woke up with no heat and my call was answered with no wait time. The customer service agent was very nice. The technician was dispatched quickly and was very professional and friendly, very clean, explained everything to me, and cleaned up after himself. Everything was fixed quickly. I highly recommend!!

Bottini Fuel is by far the best fuel company we have ever had! Their service is prompt and professional. Their office staff is always accessible, helpful, and friendly. Their pricing is fair and competitive with any company in the industry. Their workers went above and beyond to install a new oil tank and piping in the tight quarters of our very old home. We are so pleased with their years of service to our family. We are customers for life! We highly recommend Bottini Fuel for all of your fuel and service needs.