Baskin-Robbins

The Elgin Area Chamber was honored to contribute to Dunkin/Baskin Robbins grand opening with a ribbon cutting at their, very impressive, new location. Thank for being an Elgin Area Chamber member!

New Dunkin & Baskin Robbins! Wow! Looks so nice!! Staff was great!! The drive thru is way better than the other location!!

I Baskin Robbins ice cream is so good

Nice and clean respectful employees

Honestly great service and I never really leave reviews anywhere but I just wanna say cover your bread! 😂 got a super stale English muffin but everything else was great!

Order a toasted bagel with cream cheese. No napkins provided also they didn't even told my bagel

Horrible. I went there for a milkshake and waited at the intercom for about 5-10 minutes. After I had ordered I waited at the window for another 10 minutes. One of the employees comes out with one of my milkshakes and disappears into the back with my debit card for another 5 minutes. Doing this at any other Baskin Robbins would have only taken 5 minutes in total. I looked inside and it was absolutely empty so it wasn't busy.

I stopped for a refreshing small vanilla shake. I placed an order in the drive through. I went to the window and was asked for $7.35 for the small shake. I asked the young man to check this price, as it cannot be correct. He said it was. I explained to him that this price for a small shake is twice the price of a Wendy’s small frosty, Dairy Queen small shake and McDonald’s small shakes. I asked him to relay this absurd price to management. I could tell by the blank look on his face it wasn’t going further. I refuse to patronize Baskin Robbins or its sister Dunkin Donuts store until they stop price gouging for basic treats.

Went to pick up a cake at 9pm and the store was closed I went into the drive thru and there was an automatic voice message pulled up to the window and it was empty the website and on the window said it closes at 10pm

I don’t understand how you have a new location and still take 9 minutes to get 2 coffees out, for the only car in the drive thu… New building, same mediocre a$$ management.