United States Postal Service

The service has always been fine. No issues. Wait times are good compared to other locations. Maybe the poor reviews were just someone’s bad day. We all have ‘em. Also I have had to buy tape to seal my packages at other USPS locations. Lesson learned. Be prepared, folks!

It's so much easier than going to Wellesley Center. Not crowded at all.

1. Staffed by a lone lady at the times I have been there. Very nice and helpful.
2. Another good thing about this place is it has plenty of parking always

This is a full-service post office. There's ample parking and it's not crowded. Traffic is generally light.

Always good service

Coming to this post office is always a frustrating and horrible experience. They close from 2-3 pm, despite hours being posted as 9-5. Very unwilling to help out or have any flexibility. I brought in a package in a reused box with a crossed out label, he refused it, wouldn't tape the new label over the old one, or give me a piece of scrap paper to cover it, and tried to sell me a new box for it. USPS policy clearly says old labels can be blacked out or covered, they don't need to be removed.

A man with the grey hair did the same thing to me. See other reviews below. He was playing game on his phone. And didn’t want to scan my package. Very bad. He said he was trained not scanning pre-paid packages. Very very bad. So don’t waste your time and energy here. Go to other usps sites. (My first review on google. )

Man with grey hair who also works at natick center works here. He will not scan your packages in for you and will say no even if you specifically ask?!? What kind of customer service is that

The two clerks who worked there on 12/15/2020 shouldn't be employed anymore. I was mistreated and they threw the receipt. They don't do their jobs properly and give attitude to customers. I had packages with already printed and posted labels on, but they only wanted to scan 5 at a time. They said if I wanted to send more than 5, I had to go back of the line and wait. I did as they said, but even sending 4 packages, they only scanned 3 and said it should be ok. WHAT???? The post office should hire people who have work ethic or train the employees better. I had to stay there about 30 minutes because they kept sending me back of the line for 11 small packages with labels on. Thank God, there weren't many people. Only 4-5 people were waiting in the line, and for 11 packages I had to be in line for 3 times. This is the worst post office I have ever been to. Stay away from this place. You will ruin your day with awful feelings.

Very awful experience! Super bad customer service. I just need to tape my box. The lady ask me to buy a new tape. I said I have never heard about this. She said you can go to another post office. Even she didn't help me tape my box and label . What a "great place " :(

Rude, impatient staff. I arrive at 1:50pm, 10 min before closing to ship a package. Grumpy man kept telling me to hurry; he could have helped me to hurry things along but he didn't. Just kept giving me dirty looks and telling me to hurry.

Cold faced staff, only interested in his cellphone.