Jiffy Lube

I was at this facility on Jun 17 2024, to have oil top up, I received a warm welcome and a timely service. Jiffy Lube is a spot on in giving excellent services. I recommend them to anyone who rides a car.

I had my oil changed and also needed my car battery replaced. The two gentleman that were working there this morning, (Did not catch their names) did a a great job in letting me know price and next steps. Very professional.

Cheryl did an excellent job on both my vehicles. She is very friendly and knowledgeable! She had great recommendations as well.

They did an amazing job. Dee was thorough, EXTREMELY helpful and kind. The entire team at Jiffy Lube, Lakewood took great care of my care and provided prompt, complete service. This was my first time visiting a Jiffy Lube and I'm glad I chose to come to Lakewood. I will be going to Jiffy Lube for all of my minor repair needs from now on. Great job and special thank you to Dee for their incredible service and all of the incredible car care reccommendations.

Anthony, Dan and Dylan were phenomenal. They changed our oil without any disturbances to my family while we sat inside our car. They made sure to make us feel safe and well taken care. While changing our oil the guys made sure to top up the additional fluids, checked all exterior lighting, my brakes and even changed out my hid bulbs(amongst other things) all within record time(-20 minutes). This is why I've been with Jiffy lube for 7 years and will continue to be a repeat customer.

The female manager and all the workers were amazing. Service was quick.

They quoted me a very low price on spark plugs replacements and honored it. When I originally came by they couldn't do it which was okay so I drove very far to another jiffy because I was told they should have the same prices. They did not. It was about 400 for a 4 cyl, they said it was because the mandefold, which maybe so I decided to wait a week for the other place and I'm glad I did.

The quote that the manager gave me was to the exact cent that I ended up paying her, more than half of the 400 other shops wanted to charge me. Absolutely amazing and I wouldn't trust anyone ever again to do any services on my car especially not my dealership who wanted to charge 3x as much for everything. (Tacoma Nissan and olympia Nissan.) I heard jiffy lubes have military discounts but I didn't bother asking since it'd just feel like robbery if I did. I'll have to ask if there's an option to tip next time I'm in.

Came from down the street to a complete 180 in service. Immediately came up and asked what I needed, communicated the whole way. 10/10, recommend. Friendly people here.

Went there for the first time last week and all the staff were very nice and helpful :) I don’t recall his name but the guy with curly brown hair was especially kind !

These guys were very friendly knew their job very well and got me out in time for my appointment..

Fantastic! Told me all my levels and explained my oil change as well as recomended maintenance and to come get my oil topped off cause I burn oil

I dont write 5 star reviews often, as my time on here is complaining about bad service. But I'm very happy I went here.

A few days ago I decided to have them give my truck an oil change. I drove up and their IPad told them who I was based on my license plate. They greeted me, by my name, like I was a regular. The gal working here, idk if she is the manager, was very friendly and full of life. The others working here were friendly and provided refreshing customer service the whole way too.

I'm what I would consider myself as an intermediate experienced mechanic, I've worked on my old Ram 1500 for years.
I know a lot of the ins and outs of my truck. I'll do the oil change as it costs me $35 dollars to pick up some oil and do the change myself.
But once in a blue moon I'll pay a bit more here if I sense an issue on my truck that I just cant figure out.

Jiffylube is quick to find the issue and ask me questions on if I have any specific bad driving habits with my vehicle... which are true which has been the cause of said issue.
They also informed me on my trucks issues I already knew about. If I went to the dealership they will flat out lie to me on thousands of dollars worth of other issues and parts they say need to be replaced which have already been taken care of by me.

I've gone to this exact location for 20 years. Growing up my mom would get her car serviced here. Never had an issue with these guys once. The service is even better with their new iPad system they have. The only downside is my truck is so big they cant lift it to rotate tires along with the oil change which is fine. Its easy to do at home.

Jiffylube mainly just recommends your specific cars maintenance routine and doesnt pressure you. Paying extra for an oil change with them was worth it.

I called multiple places in my area before deciding this was the best one for me. I was happy with my choice.

So to be honest this was my first time going in myself to get my oil changed. I was way past overdue for the change. The staff here are so nice and were happy to answer my questions without judgement and help me feel empowered making decisions about my car. It went by quick, didn't even get through one chapter of my new book.

I always go to this jiffy lube to get my oil change
I went here about 3 times in month, once a week, to try and get my Audi A5 oil changed but every time I came in the kept telling me they were out of the oil my car uses.
I don’t make a big deal out of it as it’s not the end of the world to me
They would tell me there a lot in changes and management, no one’s ordering the oil, they don’t know when they’ll get my oil in stock,

whatever I’ll try again next week.

I come in the following week and same as usual I ask the guy if they finally have my Oil in stock as I’ve been trying every week for the last month

He tells me that they’ve had it and doesn’t know why they wouldn’t change my oil

the guy gave great service and apologize for whatever reason they didn’t want to change my oil, always get great service had a weird month maybe? But the guy more then made up for it

Tonya, Mary, Lewis, Ryan and David were an excellent service team. They work well together and have great customer service! I felt they were all attentive in an appropriate manner and I left feeling well taken care of. Would love to see all of them working with this company for as long as they are getting taken care of. Thank you.

This shop is incredible. A very good quality group of people here. I appreciate the quality of work. Sandra the manager is excellent and settled an oil leak problem caused by another store. Very much love these guys.

Tonya K
Selena G
Dennis B
All did a fantastic job at sales, Tech and good ole customer service.

Amazing help Cheryl gave me great advice and would 100% recommend anyone needing help or info to come here!!!

Kiera was great! She was super helpful and had great customer service. Plus she did a good job getting me in and out quickly for my oil change. Definitely recommend coming to her if you can.

I was worried my oil was low so I stopped in, they greeted me and took minimal information, checked the car fluids and my oil was fine, but my wiper and radiator fluid was low. The service provider filled them both and said “have a nice day”! I was there about 5 minutes tops! Love them and will be back.👍👍👍👍👍

Tonya and Dee were extremely helpful and kind to me today. Their assistance was absolutely top notch. Quick and concise, while not rushing me at all. Dee even helped me popped my hood since I didn’t know how. Genuinely amazing job by both of them!