Wireless Depot

Great customer service Zach and Jordan are always eager and ready to help fair pricing on products and product repairs highly recommend

Got a good deal on my phone upgrade and the accessories for it. Large selection of phones and cases. They do repair to which I haven't used personally but watched while I was in there and the guy seemed knowledgeable and upfront. Definitely check em out.

The mute/ring switch on the left side of my Apple XS Max would not stay on the ring side of the switch. The end result was my phone was always on silent. The phone was only five months old and covered under Apple’s warranty.

I first went to Verizon, my cell service provider, for assistance with my problem. Verizon told me that the phone was not covered under the warranty and because I had not purchased insurance on my phone my only option would be to get an upgrade.

I then went to a cell repair shop. They told me they could repair the switch for $150. They reminded me that once the repair was made the warranty on my phone would be void.

My next stop was an authorized Apple repair shop. The gentleman at the shop told me they would have to mail it to Apple and I would be without a phone for at least five days. He then warned that in all likelihood Apple would not honor the warranty contending that the phone was damaged

I finally went to Wireless Depot. Zak looked at the phone and saw no evidence of damage. He was confident that Apple would honor the warranty. I told him I was going to Pittsburgh for the weekend, so he encouraged me to call Apple Care and schedule an apt at one of the three Apple retail stores in the area. I scheduled an appt for the next day. Zak also told me that in the unlikely event Apple denied coverage under the warranty, he would fix the switch for $100.

At the Apple store, I was immediately greeted by a technician. She took a few minutes to try and remove any debris that might have been impeding the switch. When she was unable to repair the phone on the spot, she swapped me out a brand new phone. She also told me that should the phone break again outside of the warranty period, Apple would replace it for $600, or half the price for a new one.

I am eternally grateful to the fellas at Wireless Depot. They were honest, helpful, and obviously knew what they were talking about. These guys understand the value of good customer service.

Incredible customer service. Great prices. Fast and easy. Had my iPhone 6 fixed here after reading their Facebook reviews and these guys live up to the hype! Great job Jordan and Zac! Will be sending every one that I can!

Wireless depot has made to sure fix any iPhone I’ve brought in and answered all questions about their services. Jordan and Zach are both great people that are willing to help on and off the clock. I won’t go anywhere else now that i have found this wonderful place of business. I recommend to every one that is on the hunt for anything technology wise.

Great shopping experience. In going to this store over others for your wireless needs . You get knowledge about staff via Jordan the Apple 🍎 guru or Zach the Android enthusiast. Both insightful will make your experience complete by getting you the device you want at a fraction of the cost . Plus the offer actual cell service and a assortment of accessories to go along with your phone . Stay up for your cell phone needs .

I support locally owned and operated businesses but they have to be worth their weight! This place definitely is super friendly and helpful. If you have a problem with your phone and it can be fixed take it to them.

My phone’s charging port stopped working. Sprint told me to come to Wireless Depot for help. They were able to fix my phone and help me get set back up. Zach was very patient with me and I greatly appreciate his help and Jordan’s help, as well. I will be back.

Excellent service. There actually turned out to be a problem with the replacement of my phone's screen. When the problem couldn't be fixed, instead of debating over whose fault it was, they switched me into a new replacement phone at no extra charge. Good experience.

Jordan was able to answer all my questions got me set up with the right phone for me at a great price. If your looking for a new phone, accessories. Or help with your phone. I highly recommend checking out wireless depot!

Great customer service. Guys are always helpful, friendly and knowledgeable. Great prices on phones and accessories. If you need repair services for phones these guys are awesome.

Two employees work here. The smaller guy is great super helpful polite respectful and super knowledgable of his job . Larger man, well yes he has some knowledge is assume since smaller guy hired him but as for me all five times I've been there he is loud least helpful and alot of his responses to customers including myself is very abrasive, rude and somewhat obnoxious. Not to mention he locked up my I pad forever and it being his fault 98% his and 2% mine for letting him work on my equipment in the first place, and all he had to say was well I'm sorry that's how it goes sometimes when I missunderstood you. Dude learn this ,when in doubt ask again. Comprende. You cost me 200 bucks and just sent me right out the door empty handed and with mother but a broken tablet and arrogant fake goodbye. So if anyone goes there make ure the small brown haired guy works on you stuff he is great at his job

Great, Friendly Staff! I took my phone to Verizon & they could not help me! My daughter referred me to Wireless Depot and they had my phone up and running in no time! Highly reccomend! Thank you Jordan!

Great place to have your phone or tablet fixed they also sell them great staff.

They were fast, friendly and very helpful. The customer service was professional. Any issues I had were promptly taken care of. Phone service is great too!

Couldn't find better prices or better service. A great selection on phones, and a great staff to help with all your needs! Can't recommend enough

I purchased two iPhone 7 Plus phones there and the employees there was very helpful and seemed to know what they were doing, they did more then they had to to help set up are new phones and they setup everything on the phones , when we walked out are phone were up and running with no problems... we will buy from them again.

Great environment, great place to get your phone fixed, I tell all my friends that Jordan is the best person to go to in Charleston area for a replacement or a fix.. quick and cheap great place

Just stopped by to see about selling my phone
Everyone was so nice and friendly! I would definitely recommend checking them out.

I love this store !!! Every Cell phone you could want or fix..always there during business hours.. always willing to work for you/help you