Banana Republic

The customer service here is top notch! Ricardo was incredible attentive, but not pushy. A nice relaxing shopping experience.

Whoever helped me at the Derby street store was superb and went above and beyond right when I walked in. I was looking for a specific style of pants in my size, she went to look for them right away and after not having my size she called another store to check. The other store had my size and they let me order them right over the phone even though I forgot my banana rep card. Shout out to the employee from the other store also. These pants are so comfy and make me feel and look great, so it was a big deal. You guys rock and made my day! Let’s go!!!

Found the sharpest, most beautifully designed boots. Gorgeous, stylish, and sorry I don't have a picture. Daughter proudly took home .

Sales woman was amazing, wish I payed more attention to her name. Not pushy, just genuinely helpful!

Amazing service.

Recently had a horrible experience with an exchange/return, but the general manager Rosalyn took time to help me get it sorted. I called the corporate number 16 times to try to get the situation resolved, and they were completely inept (until the last person I spoke to who realized the original manager who did the exchange rang in the wrong item).

Shout out to Rosalyn for being kind and generous and taking time to rectify the situation. I was on the verge of never shopping there again, but she saved a loyal customer. She deserves a raise and a promotion for her customer service skills!

Banana republic has some nice clothes for both men and women. I just recently started becoming more of a customer of theirs after being absent for years. The only disappointing thing about my recent jeans purchase is the zipper. Really low quality. But other than that, I've had an overall good experience shopping there.

Crowded with great sales

Mostly good quality but high prices

I received a few shirts for Christmas and tried to exchange them for the correct size. I was informed they have a new 30 day return/exchange policy and they wouldn't let me exchange or return for store credit. I now have three new shirts I can't use or exchange. I won't be shopping here again.