R&M Gun Vault

Melissa and Russ were incredible throughout the entire process! Melissa was very clear as to what to expect from the class and what we needed to bring. The day of the class, they were extremely understanding that most of our class was not familiar with firearms. They were clear, and answered all questions while not making us feel “dumb” for asking basic questions.

The firing range was the most fun! They made the entire class feel safe and comfortable around the firearms, while at the same time making it an enjoyable experience. We did not feel intimidated like we thought we would. I would 100% recommend to my friends and family! I will absolutely be shopping here once I receive my License!

Great experience purchasing my first gun here , They were very nice people and very informative. I will definitely go back .I highly recommend them.

Melissa and Russ are fantastic and made the process so simple. Bought my first 1911 with them and it came in quickly. Prices are fair as well. Russ makes sure you know how to break down your firearm before leaving the shop which is awesome and shows how much they care. Will be returning for anything I need! Thanks again Melissa for all your help!

My favorite store to purchase ammo, guns and accessories. Russell and Melissa are extremely friendly and knowledgeable, will take the time to answer any questions you may have and pair you with a gun or rifle that best suits you.

nothing but great customer service from them! they are amazing and very helpful my go to store from now on! 10/10 recommend come and check these guys out !

Amazing customer service, and they were very informative with safety and cleaning of my new firearm. Appreciate them for the help and definitely will shop with them again.

Walked in with my son to get assistance with removing a rear sight, and walked out with a new toy. Very nice people and helpful. Will most likely be going back. Thanks, M&R, for giving me another place to spend money.

I was there on Saturday with my son , buying my first gun Russ was great with patient and showed me different guns,I found one. While I was filling out paperwork with Melissa, she was great too . My son was talking to Russ , they both treated us great definitely going back

If you take one thing from this review, it's professionalism. Russ and Melissa first educate their customers on the entire gun buying process. They allow you to get a feel for what works for you. Not every gun is right for you. I've never have had a more consultative purchase. They really care about their customers. I will not buy my guns from anywhere else. Really good people. Fair prices. Above all respect and great customer service. One the few shops in the area that actually cares.

Recently made a purchase on my bday , I have purchased before at many local locations in MA and CT. I must say Melissa was very professional, attentive and let me feel out a few diff options before I made my choice "must present ltc of course" . This will definitely be my go too place from now on. I highly recommend there services to anyone looking. FULLY STOCKED shelves loved it.... DEFINITELY RECOMMEND

By Far the best customer service I ever had, very knowledgeable in answering all questions, and very friendly atmosphere, Highly recommend !!!!!

Amazing! I will never go to any other firearms shop but R&M! Russ and Melissa were knowledgeable, professional, kind and extremely willing to answer any and all questions we had. Not only did they show us how to disassemble and clean our firearms free of charge, but they assured me they will do their best to try and find another firearm I have been looking to purchase. Their prices are fair and I felt assured and confident after leaving their shop because Russ was so thorough in answering all of my inquiries. As a woman, at previous stores I have felt I was not taken seriously when I had questions and was treated differently than my male partner, but not at this shop. Russ and Melissa are extremely respectful and willing to help. Thank you Russ and Melissa!

These guys were efficient and very understanding of new LTC students I would recommend anyone to move forward with these guys at any given point of time even if you’re just trying to have fun. Couples will find this to be a refreshing experience.

Is truly the greatest experience I have ever had dealing with a gun shop and fire arms class . They are super nice and helpful. I highly recommend giving them a call . No matter my problem they are always willing and happy to help . I would totally take the class again just because I felt so welcome . Lots of fun and knowledge. They treat u with so much respect and kindness . It's not like dealing with strangers but more like a life longfriend . I'm so happy I found this amazing place 😍

Awesome owners, great prices, super knowledgeable and helpful. I went there and purchased a firearm and he was straight up honest about the one I wanted, even if it meant losing a sale. He also told me more information about gun laws in the US and had a Map to give me about the open carry states and took the time to show me how every one I was looking at worked and how to clean it. I should have posted this long ago, but didn't know much about Google reviews at the time or how to use them. But yes love the firearm he sold me and had a great experience, he took his time and didn't rush me or just try to sell something. Highly recommend and he cleans guns too and he can help you with information about signing up with classes. Great store!!

Couldn't have had a better experience at R&M. Never have I felt more taken care of at a gun store than I have here - the whole experience was very personable and Russ and Melissa both care about what they're doing. I wish I could leave more than just 5 stars like for real. I recommend! Looking forward to being a longtime loyal customer here! Awesome awesome awesome place. Thanks again.

Nothing but absolute professionalism and decency! Came in prepared to be a first time gun owner and Russ and Melissa were more than willing to take the time to explain to me my options. They answered all my questions clear as day and at no point was I ever unsure of what I was doing. I spent a good amount of time mulling over my options and when I really wasn't sure what to get, and Russ pointed out a few different combinations of the guns I was interested in and it made the decision process a whole lot easier. He even took the time to show me how to maintain my new guns instead of just taking my money, doing the transfer and shuffling me out the door for the next person. The pricing of the gun wall was not at all what I was expecting either! I had been shopping around at other guns stores a short time ago and some of the prices of guns were astounding. The prices here at R&M Gun Vault were so good I walked out with two guns instead of one! I'm very impressed with these guys and look forward to continue doing business with them in the future!

I went to R & M Gun Vault looking for a specific firearm. Although they didn't have it in stock, Russ confirmed that many items were back ordered. I returned 2 weeks later, and the item I wanted was in stock...I purchased it! I found Russ and Melissa to be very friendly and knowledgeable regarding their business and were very helpful in helping me with my purchase. Russ also took the time to share his personal experiences and showed me how to clean and care for my new firearm. They work very well together as a team.. I would recommend them for your firearm and accessories.

Absolutely phenomenal service expertise and knowledge. Russ and Melissa two of the best people I've had the honor of conducting a purchase with. I will definitely go back and strongly recommend R&M Gun Vault to anyone looking for an awesome rewarding experience. Wish I could do 10 stars!

I'm a new LTC holder and as of yesterday I purchased my first fire arm from R&M Gun Vault .
The staff are kind patient and knowledgeable.
Thank you for making my experience pleasant..