Abby's Heating & Cooling

I could not be more thrilled with the service and support I got from Norm and Abby heating and cooling. My previous heater was 24 years young and it was ready to retire. Abbie gave me a quote that was $3000 less than their competitors. I didn’t need Cadillac heat in the house, I just need regular heat. 😝These guys took the best care of me from financing to install to support. I really could not be happier. thank you for taking such good care of my family!

We had a problem with our AC on a Saturday night. We were leaving for vacation the next day and needed it taken care of before we left. We called Abby's and they were here within 30 minutes (on a Saturday night!) and Don was so nice! He was very knowledgeable and patient. He fixed the problem within 30 minutes and we haven't had a problem since. Thank you Don!

They are the only company I call, they’ve driven out to the country for the service calls, prompt, respectful and has our dog’s seal of approval. Most of the time my husband is out working so I have to deal with any issues and I trust them. They’ve been honest and upfront with what the issue is, how it needs to fixed. As a first time home owner with no experience, it’s a lot and they have been great, answering questions, showing me the issue and fixing it!!!

This was the only company we could find that could come out on a Sunday, and within the hour no less! Beyond professional, super friendly and patient with explaining what was wrong with our heater and fixed it in about an hour. The price estimates for both the repair and for possible installation of a new furnace unit were both way below what was estimated from other local companies. 10/10, couldn't be happier with Abby's.

We had a wonderful experience with Norm & his team. Our furnace completely went out on a Sunday. We called several companies for estimates and moved forward with Norm. They got us scheduled for installation the very next day! Absolutely did an amazing job and the guys were courteous and updated us on everything during the install. Everything was absolutely transparent and seamless. No hidden fees. Very honest company. I highly recommend Abbys for all your HVAC needs!

Our A/C went out Friday night, called them on Monday morning. They couldn't guarantee an appointment until Wednesday, but showed up Monday afternoon and had if fixed in under a half hour!!

The owner Don was very helpful while working with our warranty to repair our heater. Through no fault of the company our warranty info was not accurate and he guided us through the paperwork making sure we didn’t have to pay out of pocket. He also looked at our April air and fixed it. I would highly recommend this company based on my experience.

Don, Norm, and the crew at Abbys have been nothing short of excellent! They have been servicing my HVAC for about 8 years now. Any time I had an issue, they came up with an actual repair, rather than trying to upsell me on new units. This past winter we made the decision to proactively replace my 30 year old furnace, and it was extremely affordable for a USAade furnace with a 10 year warranty. I just replaced the 30 year old AC unit this sprint to update everything together. I will continue to count on the crew at Abbys to keep both running top notch!

Their technicians are always polite and professional, and I had no issue evrytime they have been in my house (with me there or not)

I have no complaints, and would recommend Abbys to anyone in the Valley looking for honest HVAC folks with the most competitive pricing, and that will fix your issue without forcing thousands of dollars of upgrades where they are not necessary!

Pat in Menasha

I have worked with several different companies in the past. I can't begin to say enough about how amazing this company is. They are always on time and even make it out really fast in an emergency. Their installations and materials are better than any other company I've worked with. They go out of their way to make sure everything works and explain everything they do in terms you can understand. To top it all off, even their rates are cheaper than most. Highly, highly recommended!

Thank you, Abbys heating and cooling. This was an amazing experience. Our 28 year old furnace finally gave out. We do have a home warranty with American Home Shield. Don came out and inspected our furnace and the heat exchanger was bad. We just had a brand new furnace installed by Don and his team. It was such high quality installation. These guys really knew what they were doing. We had a new furnace installed in 6 hours. Brand new Payne high efficiency gas furnace. Thank you for the prompt and high quality installation. The guys were very knowledgeable and friendly.

Great people. Really helpful. Fixed our furnace on a cold day that we sure couldn't go without! Fair prices.

Owner Don and his team of installers of our new furnace and A/C performed the work to the highest standard. Detailed estimate with full explanation. On-time and at the most reasonable price in the Fox Valley, I expect. Thanks!

Amazing owner! He is less expensive then most and will even look to save you more. I called for a repair of my aipril air extension and also asked to get the furnace ac tune up. And he fixed the April air for cheep, and let me know that I did not need a tune up at all and to wait a year. No one has ever done that for me before. My dog was also super clingy with him and he just got right on down and pet him till he calmed down, I could tell he loved dogs which was also amazing. I don’t think I’ll ever go anywhere else again.

Placed a call to Abby’s Heating today because of a faulting furnace. I’m several miles out of his area and have trouble getting service for non-emergency issues. Very kind, knowledgeable and patiently talked me through the trouble shooting procedures. Don is my go to for advice, as in the past, he assures me the fix is easy and my worst fear of needing a new unit is not my reality. An honest, expert is hard to find and Don is definitely the kind of person you can trust. Many thanks again!

These guys have serviced my furnace for three years now. Both guys have been very courteous, knowledgeable, and easy to talk with. They don't mind that you chat with them at all. And above all else, they do a great job. Highly recommend.

I started using Abby's 2 heating seasons ago (fall/winter 20-21) to do the normal heating system check and service on the advice of a co-worker. I was informed by the service tech that the furnace efficiency was dropping in the fall of 20 and that we should start thinking about having the furnace replaced in a couple of years. I was also told that by Black Haak Htg and Clg the previous year. I switched from Black Haak because they are very expensive.

Anyway, first got a quote from Norm at Abby's in Dec 21. Called in March to get an updated quote as well as a quote from 2 other heating companies. We went with Abby's because I felt I trusted Norm and Don. They installed the furnace in late March and the installation went very well and the furnace works as advertised. 5 stars to Abby's.

Abbys has been nothing but professional and very honest, they don’t take for ever to come out and really good at what they do highly recommended you won’t go wrong with them , thanks

We've only ever got parts from Abby's and my husband does the work himself. Both times we have needed parts, once at 9pm, Abby's was the only place able to help us. A plus is someone always picked up our call the first time, no leaving a message or having to call us back.

They are very proficient at their repair abilities & fair priced... They can get get you scheduled within less than 24hours... I am very confident in recommendating them for your heating/cooling needs~

This is probably by fifth or sixth dealing with Abby's Heating (on multiple properties) and every one has been excellent. No matter who the technician is, they are always knowledgeable, friendly and considerate of my time.
I would not hesitate in recommending them.