Safelite AutoGlass

I had a lot of problems from a different location with their mobile service. The other location came out 3 times. I went in to have them fix the trim molding. I was in and out in less than 10 mins. Customer service was great at this location.

I visited this location immediately after a back windshield was shattered on a Saturday right before close. I had two children and a baby in tow and was visiting the area from out of town. They took my vehicle in the back, cleaned up all the broken glass, and secured the windshield with crash glass so we could make the trip home safely. They charged me nothing and could not have more kind.

Easy and great service experience. Scheduled an appointment online; simple and straightforward. Appointment day comes, had my windshield replaced, new windshield wipers put on, my Hyundai recalibrated and everything was done within an hour. Easy check in, easy check out. Thank you to the man at the desk and to the techs. in the shop.

I was really worried about having my windshield replaced on my 2018 Subaru WRX with 8K miles. It was super cold and snowy so I opted to go to the shop instead of having them come to me as I have in the past. They not only had free coffee and tea for me but they let me come back to see the new glass before installation and see the car while disassembled. The process was explained and all parts were given for my review before install. So far the repair is great. I will gladly go back here if I need further glass repair.

Very professional and helpful. Advised me that I did not need to replace my windshield and, instead, cleaned up my windshield to show the repair was not needed. No charge for that. Worked with Tony. Very helpful, courteous, and professional.

I have to say I am extremely pleased with the service I received at SafeLight. They were extremely responsive and quick with service. They also had a great attitude and seemed to actually enjoy their job. I would highly recommend coming to this location if you need to have a windshield replaced. They did a great job

I went there to replace a sunroof, they explained that they dont have that service. Tony put a temporary wrap on roof and took care of my vehicle as if I was a paying customer. He ensured that they wrap was tight and no moisture would get in my car. Thank you Churchville Safelite !!!!

Really respect how these guys stand behind their products and services. Tony was exemplary in ensuring we got the right windshield for our Subaru Legacy. Your great service is most appreciated!!!

What a great experience with getting my windshield replaced here. They had my vehicle done and ready faster than I could turn around to go get it. They were great with regard to communicating the status throughout the claims process. No reason to look any further than SafeLight Churchville.

After a rock hit my windshield while driving, I had interactions with four employees at Safelite in Churchville, each of whom was extremely professional and helpful.

Within an hour after the incident, I had made a mobile appointment through the Erie Insurance app to get the chip repaired. However, by the time Avery called a couple of days later to confirm the appointment for that morning, the chip had spread out as cracks in three directions. I was able to text a couple of photos to Avery, and without needing to waste any more of my morning waiting, he confirmed my suspicion that the windshield would need to be replaced due to the extent of the damage. Avery then gave me the number of the shop, but before I even had a chance to call, Tony called me to set up an appointment. To my surprise, they were able to get the windshield and schedule me for the following morning. Tim called a short time later to remind me of the appointment... while not strictly necessary in this case, it was still a pleasant interaction.

The next day, I arrived for my appointment expecting to sit in the waiting area for two hours or more, but only about a half-hour later, Houser came out to update me on the progress, letting me know that the windshield had been replaced and my vehicle was now waiting to go in to the calibration bay. I appreciated that courtesy and communication, and it showed that the folks at Safelite value my time. Just as they had been the day before, Tony and Tim were also nothing but professional and courteous to me and the many other customers they were juggling the whole time I was there. All told, I was only there for a little over an hour.

When I hopped back in my car, I discovered that they'd vacuumed my floormats, and had even attached new adhesive strips to my EZ pass transponder, which I had taken off the windshield myself and placed in the cup holder before the service. This kind of attention to detail is truly exceptional.

As I had been waiting in the customer area, I noticed a poster that proclaimed, "A delighted customer recommends four times more than a satisfied customer." I certainly left there "delighted," and will enthusiastically recommend this Safelite location to anyone needing glass repair or replacement.

Fast and friendly service. Very pleasant staff. If you need glass replace your glass I recommend here.

Your tech. Alfred replaced my windshield yesterday. He was great, very friendly and kept me updated. he did a phenomenal job, there is not a speck of glass anywhere- mind you it was everywhere. 10/10 recommend!

10 stars!!! The staff on Saturday, September 3rd 2022 were very helpful and friendly. At the start of a long holiday weekend, they wrapped the passenger door window after a smash and grab earlier that morning. They cleaned up the glass inside the car as best they could when you have stuff in your car for 3 weeks away from home. 2 👍

Great experience - super convenient and great work. Had a cracked windshield on a 2021 Subaru Outback and was able to get in replaced quickly at this location.

I took my SUV to the Churchville, MD Safelite location to have a chip in my windshield repaired. I was promptly greeted by the store manager Tony and his staff. After discussing my payment options Tony took a look at my windshield damage and surprisingly stated that my damage was only a "superficial chip" and would only required a little filler and buffing. He then proceeded to surprise me further by saying his technician Michelle would perform the minor repair as a courtesy. Michelle quickly performed the repair and cleaned all of my windows and my windshield looks great! Tony's honesty and integrity and the professionalism of his staff was extremely refreshing. What started out as a terrible morning quickly turned into a great experience at Safelite. I highly recommend this location for your autoglass needs.

Michelle was awesome. We ran into some issues needing parts (NO fault of Safelite) and she was extremely knowledgeable, patient, accommodating, and caring. We've used Safelite before, both with and without insurance, and wouldn't consider going anywhere else. And Michelle was f'ing AWESOME. She needs a raise and a promotion!

Great staff, next day service. Our truck windshield was fixed in no time. We were back on the road so fast I didn't get to finish my coffee. Highly recommend price was reasonable. Repair was excellent.

Great job. Shattered windshield. Completed work on time. Staff was friendly and put up with a total fiasco about whether or not the car was insured. Because when the eagle hit it .....we had owned the car less than 30 min.

Recently I had my windshield replace and the customer service was beyond what I expected. Our Safelite tech came out to my house and was very pleasant and very professional. Not only did our tech have my new windshield installed in less than an hour, he cleaned all the windows and vacuumed the interior of my car. It is also convenient that they offer new wiper blades with your order. I am very pleased with the quality of the finished product and that it is guaranteed for life. I have already recommended Safelite to a friend.

Had a few glass repairs with Safelite now. I'd recommend it every time. They're always professional, and extremely quick and thorough. Every time I've had glass repaired they have fixed an already existing issue that they are not required to do, such as rust on the window sill, or a previous leak from other mediocre glass repair shops. Shout out to Aaron for replacing my glass so quickly. Highly recommended.