Lyell Avenue Smoke Shop

The young man that was working today about 11:30 Friday was completely genuine and I smiled many times because of his customer service skills this dude is a great employee.
When I got out of the military I managed restaurants for a couple of decades. And this young man is someone to hold onto and is going to be a success with whatever job he attempts to work at people like this young man are very rare to find. He's very charismatic and joyful to be around while still being professional and attentive.
Peace out
Matty Mo Yo

Awesome smoke shop. I get my CBD flower from here at least once every week. The beautiful and curvy black girl here, Vita (idk if I’m spelling that right lol) is my favorite employee here, she’s great.

Awesome People (Customers)
Nice Workers (Staff)
Great Stuff 👍

Best smoke shop in Rochester ny the atmosphere is wonderful and that new dude wit the glasses is a nice touch to the team keep thriving love from T.H

WOW! What a smoke shop! My first time there and it definitely won't be the last!

Had what I wanted, friendly, good customer service! TY

Best smoke shop hands down!! The staff was very helpful, Jay took care of us and was very knowledgeable with what we needed. Not to mention the products are priced right and fair. Definitely recommend stopping in and seeing what they have to offer!!!! 🙏🏼💯

Always fresh always new………smoke one smoke two……I always smoke a few!!!!

New Tobacco Store has a ATM inside right next door so dope!!!!

The short black girl and the short light skinned guy are an excellent part of your team they are friendly and very kind they make you feel like you made their day just by walking in the weed can be a hit or miss but I will keep coming back just for the people

Respectful staff, I like the customer care that's given. Looking forward to more business deals, didn't disappoint me. Thank you :)

I am new to the store I found it on Google so I went the other day and a pretty African American girl with curly hair helped me, she did an awesome job she explained the product to me in detail it was about 3 other people in the store as well and she made it her effort to help everyone in such a kindly and patient manner you guy’s definitely have gained a returning customer. Thank You 😊

WHY YALL DONT DO DOORDASH OR UBER 😂😂😂😂

Stopped in here many times and every time the lady crystal behind the counter was always extremely helpful to me and was able to answer my questions with ease. Great place to shop for your every day smoking needs. Ask for Crystal

Love this smoke shop! Get my CBD there all the time. Great prices and great variety of flavors. So worth the trip into the city. That guy, Jeff, is easy on the eye too!

Came into the store and a beautiful short black women with curly hair and the most beautiful eyes and personality helped me she was great and in a great spirit you guys better keep her around before I snatch her up for myself lol! But no really shop at Lyell Ave Smoke Shop they are dope!

She so nice I don't know if it is me or she great customer service but she sexy and good for business.. what is her name she one of a kind Aura

Really Love coming into the shop the owner is super understanding and very appreciative the other 2 ladies I worked with were Angel and Brionna they were really nice and sweet as well

The smoke shop has everything. The lady with the red hair is beautiful and her customer service was great. I will tell friends to shop there.

Love the service and the employees are great lowest prices i can ever find definitely a returning customer

Best smoke shop in all of Rochester! All the staff are down to earth and friendly! They are always willing to go above and beyond for their customers!