Geek Squad

Best Buy, oh Best Buy, where do I begin? If there were a loyalty card for the number of times I've shopped here, I'd probably be in the running for 'Customer of the Decade.' But this time, I wasn't there to add to my gadget collection; I was on a rescue mission for my poor, beleaguered computer.

I must say, the Geek Squad folks must have been trained by tech-savvy monks because their patience is out of this world. They tackled my computers mess with the grace of a ballet dancer or better yet those parkour guys the precision of a surgeon. It was a hot mess express, and they were the conductors, guiding it back to pseudo sanity.

They didn't just fix what they could; they educated me on the path to digital enlightenment. So here's a big virtual hug and a mountain of thanks to the Geek Squad in Dickson City. You've earned a fan for life, and my computer and I are eternally grateful for your tech TLC!

I can't remember his name but there was a man here who helped me wipe my devices after being hacked. He was super polite and kind and patient with all of my questions. Thank you!

Employee Lyle from product replacement/repair, I hope you see this. I hope your boss does as well. You turned my customer experience from a 1 into a 5. Thank you for listening to a customers unique situation, and taking the extra step to investigate.

You're very professional and kept my loyalty to BestBuy.

The appointment system makes it less stressful for all, I drive an hour, so when I arrive I know I will be seen at a certain time. No waiting once I arrive, less frustration for me and the techs. The techs have always been courteous and professional.

It had way to many choices to wrap my brain around. Positive not negative. Can’t wait for the next time I get to go back.❤🙏

My appointment was at 5 and was taken right in. They explained everything that had to be done to fix my computer. Then I was asked if I had any questions and made an appointment to pick it up Thursday. Very professional.

The Dickson City Geek Squad is a smart group of guys. Some of the best techs I've dealt with at Best Buy

They helped me out alot eith my pc over the years

Great answered all the questions I had!

Very knowledgeable and very professional.

So I went for a consult on what audio/entertainment system I could have installed in my late model vehicle. Eric, the tech that assisted me, was outstanding. Courteous, knowledgeable, task and time conscious and honest. He definitely made the entire evolution a lot less painful financially lol as well as got me more bang for the buck.

Geek squad in Dickson City I'd great, very knowledgeable!
My printer was not working and within minutes the tech I had repaired it and explained what was wrong.

Because they didn't give up on me...Told me to come back

very helpful fixed my problem quickly I recommend them