O'Reilly Auto Parts

Edit: 8-22-24. The driveway entrance on Main St has been closed off for weeks now, making access difficult, forcing you to enter through the Burger King property. If this is not resolved soon, my rating will drop to one star and I will cease being a customer here. Original review below.

Original review:

This is the only auto parts store in Springville that gives a veteran discount. I was loyal to Auto Zone but their store is outdated, they don't always have what I need, their selection is lacking and they are actually more expensive than O'Reilly even before my discount. O'Reilly has earned my business! The staff is friendly, helpful and knowledgeable. Location is convenient as well.

Billy and the crew at the Springville NY store went above and beyond customer satisfaction and service by helping my wife and I who are out of town with defective batteries purchased from O'Reilly's not long ago, they stood behind the manufacturer's warrany installed the New batteries and got us back on the road, we even upgraded to O'Reilly Brand batteries This time, they did this with out any kind of hassle! No other parts store wound even deal with us because of it being a diesel truck.
Thank you very much!

This is the second time I've come to this store with weird issues for my car and it's the second time...in bad weather, that the man behind the counter put his hoodie over his head, walked out the door, and fixed it for a thank you.

I am now buying all my car part needs here!

Quality customer service

Counter people are trying but as is typical total hit and miss. But no one so far has been above a c grade. Other national chain in town has some true experts. Still better than the orange guys who take a **** in a box and mark it guaranteed.

The manager manages his beer better then his staff