Nagina Travel

He provided us tickets at reasonable price. When I had to change the tickets he was proactive in finding the right tickets for me and tried his best to get me the lowest fee for changing the tickets. He also told me to call even till 11 PM once I decide to go ahead with ticket change. He was responding to my pings even at night. I was not worried about handling airlines ticket because of him. Thanks for all the help !

used service several times in past 10 years never had any issues he would try to get good deal, but we should be certain about our dates, any changes to dates wouldn't be a good experience with any agent office.

Mr.Bedi was prompt and responsive. A thorough gentleman who helped me find a good set of tickets to India during peak season

These guys are awesome. Always finds us the best deals for our travels to India

Courteous, patient and helpful guidance to get the best tickets...

Very nice customer service

Best service

Charlatan

I read all these online reviews, and decided to book tickets with Nagina travels. The owner, Vir Bedi seemed a nice guy. He would talk to you in very friendly language and make you feel special. He would also make you feel that he is giving you some special treatment, and doint you some favor because he likes you a lot for some reason. But here goes a real experience. I had to cancel my tickets, as I couldn't go on my schedule trip. Now he shows his real colors. He says, I don't know what the cancellation charges are, come back on Monday. Give me a break! You are
running a travel agency, and you don't know the cancellation charges?

Nagina books their tickets from online travel agency Sabre . When you cancel your tickets on top of airline's cancellatin charges, Sabre charges you $200 extra. Oouch!

I have visited at least 6 times to collect my money back. He'll give me silly excuses, like my wife took the check book with her at Costco, I forgot the checkbook at home. C'mon, you are running a business, and you don't carry your checkbook with you?

Finally he gives me a check back, but guess what? It's a 2 month post dated check. I paid him using credit card, but he gives me a check, for which I have to two wait for 2 months to get my money back!

In my opinion, the owner is a charlatan. I suggest to book your ticket online, it's more easy and convenient. If you really have to book your tickets, I suggest to go somewhere else. Avoid this unprofessional guy at all costs.

This travel agency is not even worth of two star rating. The customer service is very poor and unprofessional.