Frazier's Carpet One Floor & Home

To say we were overjoyed with our Frazier’s experience would be an understatement. From ZERO sales pressure to a very smooth and precise installation of our flooring, we would not change a thing. When searching for the most fitting Luxury Vinyl Wood Plank floor, Zach Liston expended a ton of time showing many samples and educating us. When we got ready to purchase, he handled things in a very smooth and caring fashion. Now came the installation. I have dealt with many yahoos in the past, but not this time. Our installers, Terrance and Joe, were exceptional. Our house was built in the 1940s, so you can imagine the obstacles that could pop up. Well, they popped up and the guys handled things like it was an everyday occurrence, and boy were they always on time and neat. Also, all communication happened in a timely fashion and was accurate. Upon completion, Zach followed up with us. Frazier’s owner, Mitchell Parton, even followed up and thanked us for choosing Frazier’s. Now that we’ve gone through the total experience, we would trust no company other than Frazier’s. If you're considering flooring, I’d strongly recommend contacting Zach at Frazier’s, then relax.

Thanks to all who were involved,

Carson & Laura Caldwell
Maryville

Frazier flooring was amazing to work with in designing my flooring needs. Toni was awesome with communication and getting job on point. The lead installer Terrance was excellent with his crew. Amazing transformation at an affordable price.

The flooring they put down looks great! Evan was a true professional! Best flooring people we have ever dealt with! Frazier's is the name to remember!

Frazier’s replaced my dated stairway and basement carpet with new carpet and engineered hardwood flooring. It looks amazing! They were very prompt, super easy to work with, and the crew left the area tidy at the end of each work day. I highly recommend Frazier’s!

I recently had our runner on stairs replaced. Evan was the initial contact and he came to my home and was very personable and knowledgeable about the type of rug to use. He also worked hard to help us with pricing. I would recommend him. Bradley was the installer who came to our home. He was nice, professional and efficient. Had the old rug pulled up and replaced very quickly and done nicely. Overall very happy and pleased with product and service.

Evan was fantastic to work with. Understood my vision and brought samples to the house. The install went extremely well. Mike and Dale did a profession job, were polite, respectful and neat. Cleaned up the worksite everyday before leaving. Highly recommend Evan to guide you in your selection and Mike and Dale to do the install. My wood flooring is outstanding. Once the new baseboards and trim are complete, along with a new area rug, we will be designer magazine worthy.

We worked with Zachary on getting new carpet for our bedrooms. He was very informative of the products and responded quickly. They showed up when they said they would and did a great job on the installation! Will definitely use them again in the future for any flooring needs!

Frazier’s takes on their client’s projects as if it’s for their own home. We were in constant contact and communication with Mitchell. Any questions we had or requests for flooring options he took care of it all. We were later introduced to Dennis. He did amazing work with our tile installation. He worked extremely hard every hour he was here and made sure we were happy with everything before he left! We couldn’t be more pleased with our whole experience with Frazier’s and now we have our dream floor! Thank you to Mitchell and the whole staff for all their hard work!

Adam and the crew at Frazier's did an excellent job helping us with picking our flooring for a full house remodel, working out the financing, color schemes and helping us to get the best value for our project. We really appreciate their patience with us as our remodeling and had some delays and they worked with us to get us our order on our timetable. The flooring looks and feels excellent and we couldn't be happier.

I shopped 6 different carpet stores around Knoxville. After meeting (in-home) with all of them, I chose Frazier's Carpet One. Zach Liston was great all around and I am very pleased. He went above and beyond with his great service and made me feel like an important customer. He worked hard to get me the best price as well! Definitely recommend Zach and his team at Frazier's!!

Dennis and Josh Lowell installed our Luxury Vinyl and Tile floors. They were courteous and trustworthy during the time they were in my house. The expertise and craftsmanship was a blessing. You hope to get good installers and this team is excellent.
Our total experience was good and we would recommend Frazier's to anyone.

We worked with Emma to redo the flooring of the entire bottom floor of our house. Her customer service and expertise were outstanding! She answered all questions, help us navigate all the overwhelming options and possibilities and made sure install went smoothly and in a timely manner. The install team was also top notch! They were respectful and detail oriented. We are so happy with the results and now hoping to work with Emma and Frazier’s on 2nd floor soon as well!

Absolutely fantastic from start to finish!!! I purchased a home in Knoxville but had not moved yet from NC. My daughter had used Frazier's for a big carpet installation and suggested I visit the store. Adam was the salesman I worked with. He came to my new house, took all the measurements, I ordered the carpet and went back to NC. Frazier's crew removed the old carpeting and installed the new. When I came back to TN and saw their work and the quality of the carpeting, I was overjoyed. It is beautiful and seamless. The bedrooms, stairs and bonus room look fantastic. I highly recommend Frazier's and ask for Adam!!!

The process of selecting the material for and installing our new floor was made extremely easy and hassle free by both Zach, the salesman at Frazier's, and Dennis & Josh Lowell, the installers. Though we quickly found the right material for the current project, we discovered such a wide array of flooring and decor options at Frazier's we will likely return for future home enhancements. Josh and Dennis of Lowell's Flooring Installations were quick to respond, efficient, professional, and clear in communicating with us throughout. We will use them again and recommend them to others.

We recently replaced the carpet throughout our home and after shopping and comparing multiple flooring retailers, I would highly recommend Frazier’s. Emma was far and away the best representative we dealt with, very patient and insightful with explaining all the overwhelming options. She’s very detail oriented and her follow up has been exceptional. The installation team (Kevin & Justin) were fantastic as well. They are professional, hard working, polite, and personable. We couldn’t be more pleased with the results and the entire experience with Frazier’s.

We were so happy with our experience buying carpet from Fraziers. Zach was so easy to work with; he communicated well. Brought samples to our home, took accurate measurements, and had a very reasonable quote to us overnight. The installation process was flawless. We are so happy with the finished product and would recommend Fraziers to anyone. So much easier and less expensive than a big box store.

My new LVP and vinyl floors looks amazing. This is the second time we had flooring installed by Frazier's and again we were not disappointed. Every team member was courteous, respectful and answered any questions I had. The products I purchased were in my price range and excellent quality. I will use them again when the time comes!

Frazier's installed my flooring and did an excellent job! Zach and the installers were wonderful to work with. Very professional, friendly staff. I highly recommend! Flooring is beautiful!

Our installers were friendly and polite, and did an amazing job of making this process as painless as possible. They were extremely efficient and finished much faster than I expected they would. Carpet came out beautifully.

Great experience working with Evan. He went above and beyond to make sure everything was perfect. The installers were fabulous to work with and did an amazing job! A realtor who saw the flooring assumed we had paid double the price that we did.