Tractor Supply Co.

The employees here are really awesome. I couldn’t find the canning jars I needed, but Jen looked up which stores had them in stock. She also helped me find the farm where I now buy my raw milk from. Thanks Jen!!

I lost my whole hub on a trailer a few hours from home and had it towed to this store because it was close by and anticipating they would have the parts I needed to fix it. Unfortunately they did not have the parts however after dealing with Katherine at customer service I felt the need to leave a 5 star review at least on her performance. After she found out that what I needed was not in stock at this store she immediately got onto the computer to view other stores inventories and make phone calls to confirm the stores had the parts and asked them to be set aside so I could come pick them up. She worked very hard to locate all the parts at one store so I would not have to drive to multiple stores but ultimately that’s what was required. None the less, I deal with a lot of different individuals at different stores vendors and suppliers and the pride she took in her job her diligence and proficiency was a step above. Thanks again Katherine. -Brant

Very good store, manager is a great guy

I love this place. They have a little bit of everything. You won't be confronted by a massive selection of any one item, which is good, because you will find exactly what you need to get the job done. Very friendly staff.

This place is just great, really. The employees are more helpful than you'll find anywhere. They really are sincere, hard workers and I have yet to meet any person who is not customer focused. Shop this place, you'll like it

Excellent customer service! Staff was very helpful on the phone and in the store. Jeff went above and beyond to answer questions I had about a product over the phone and when I got there, one of the staff members who was in the middle of doing something stopped and asked if I needed help then got the product from the back of the store. No one seemed annoyed or bothered.

Staff very helpful. Everyone should check it out. They have items you wouldn't even imagine. Dog food, blue buffalo 5 dollars less expensive then anywhere else. Socks, heaters, rakes, plants, candy., etc. It reminds me of the general stores from long ago. Love it!

This is a great store to buy your dog food The brand 4 health is the best dog food I have ever bought! Very respectful location honest! Some some products are a bit pricey! I even saw baby chicks at the store which is quite interesting !! Above all a great store! They even have a miniature dirtbike at the store! Like always I suggest you shop at a big department stores like this one!

Great place to get farm and pet supplies as well as outdoor workwear and tools. I wouldn't call it 'home improvement' as the description says; there isn't too much besides some novelty items for indoors. This location is convenient, there is ample parking, and the staff is knowledgeable and helpful. I shop here seasonally and will continue to do so.

We usually go in about once a week. And there’s a cashier named Katherine,she’s ALWAYS friendly,has a smile on her face,greets you when you go in the door. She’s definitely what customer service is all about !!

My second online purchase of pet supplies was easy and convenient. In-store pickup up was fast with friendly service!

This company provides excellent communication with its customers. TSC’s initial order confirmation specifically mentions that the customer will receive an email indicating when an item will be available for pickup. By doing do, TSC does not waste a customer’s time, or subject a customer to improper treatment.

My favorable TSC experiences are in sharp contrast to that of another local store. I ordered a $250 air purifier from Lowe’s Cromwell and had a terrible time. Although I was notified by FedEx that the item was delivered to the store, I received no email instructions from Lowe’s regarding its availablity for pickup.

I went to the store the day of delivery and was ordered to come back the next day. I would not agree to make another trip since it was already available in the store. Given my failure to comply with the staff member’s orders, I was told to leave the store immediately or the police would be called. This shocking behavior was more characteristic of experiences decades ago of shopping behind the Iron Curtain of Eastern Europe, not Connecticut of 2019.

So as more of our shopping is done online, it is important to find stores that communicate clearly and treat customers with respect. TSC is one such store! It is highly recommended!

I had such an uplifting positive experiene at the Tractor Supply Co. In Middletown CT. The assistant manager Jodi went above and beyond to make our shopping experience something very special. The other staff, especially Will, went out of their way to meet my needs. This was my first visit to Tractor Supply, but it certainly won't be my last. I highly recommend visiting the store on Newfield st. In Middletown ct. It was an excellent experience.

staff here were very helpful. checked that my item was in stock, and helped me price match and pay over the phone so my contractor could pick it up. great service.

Great place for all my pet needs

I can get everything here that I'm looking for and more! Love this place! Nice home decor, always seem to come home with something!

Great new store in the area, carries a great selection of products that are hard to get elsewhere. Lots of food options for all your pets and barnyard animals.

We get our cat food, litter, some snacks, and supplies here. Nice staff. Love to support a local business...

Love this store! Very helpful staff, found things quickly...will be back!

Very clean and organized. Staff is friendly and helpful. Stephanie was great helping me get everything I needed.

Friendly staff and great selection of goods you won’t find anywhere else.