Rack Room Shoes

My son and I got new sneakers Sunday, September 3rd. We were greeted immediately. Selection was very good. The young man who was our cashier IS AWESOME!!!! He explained/asked if we wanted to give to the shoe charity that Rack Room partners with. When we said "yes" he seemed to really appreciate it. As someone who grew up in a low income household it is great to buy from a company that gives back. It is also great to see employees who actually care.

Love the buy one get one half off deals. Got 2 great pairs of shoes for about 140 after tax. I wish their military discount worked more than one day a week, especially since I work that day when they're open. At least they offer it though, it's more than most do.

Great selection. I was offered help to find things numerous times. Friendly employees!!

Good shoe store just wish they had bigger sizes

Ivette was a great help with finding the sizes we need. She even offered to order a size if they didn't have it in stocks. Amazing young lady. 👏

Came in for an exchange and Anna was friendly, patient and very helpful ! Definitely will be bringing my business to this Rack Room from now on! Thank you Anna!!

The store associates were really helpful in getting what I needed. The only problem I had was that the store manager Philip was really rude to his employees in front of the customers. I think he should work on his attitude towards them and others. Overall, the store is great.

For me customer service is a big part of a shopping experience. Brian is extremely helpful!

I went in to browse for some new tennis shoes and I was greeted with a smile and welcome right off. Someone else checked on me once during the time I was there, which was perfect. Not the obnoxious salesman routine hovering 😂 They were great!

Had the Hey Dude shoes I needed for my brother!

If you want shoes GO!!!! To this place there affordable comfy and great workers I LOVE!!!!!!!!! This place it the best I always go there to get new shoes its the best

Great guy that owned place. Very helpful. If u are looking for any tipe of shoe he,s the guy to go see

Great deals on shoes!! Great customer service!! Nice selection!! You can't go wrong here. Just visit and let me know what you think!

Clean and straight store. Employees are attentive and friendly. Very large selection and great deals like buy one, get one half off.
Parking is not an issue.

The associates are always so helpful with no pressure. They are extremely knowledgeable and have helped my family purchase shoes that we have been pleased with.

I recently went looking for new shoes for my workplace and Mr. Rodney, the store manager, welcomed me and assisted me with finding the shoes that are currently popular in my workplace (Skeletoes). The women's section, only had one color so Mr. Rodney helped me find a good fitting pair in the men's section and even went as far as looking in the back to find different colors.
Well, unfortunately, a week later, after wearing the shoes a few times, I couldn't take them anymore; they were killing my toes. When I looked on the receipt, it said that I couldn't return the worn shoes, so I started getting nervous about having to return them but went in anyway, thinking that I may have to fight my way out of at least exchanging. Well guess what? Mr. Rodney was so understanding that he let me exchange them anyway and Brian, the handsome glass of water at the register, well, he's just a sweet piece of cake. I could not be more happier with the service there, in fact, I don't think I'd find it any where else! Thank you Mr. Rodney & Brian, for making my experience at Rack Room Shoes, the best one yet!

The young girl there helped me find shoes and kept getting my size. I was there for 30 minutes and she helped me the whole time. You don't usually get that kind of help from someone so young.

Awesome store. Has lots of shoes, obviously. Nice shoes though. We got two pairs. Guy was super helpful too.

Great service. Employees were kind and helpful. I bought a pair of walking shoes and work boots. Buy one get one half off.

OMG THE BEST SERVICE EVER. ASKED EMPLOYEE/GENTLEMAN ABOUT COMFORT OF MASK. HE WAS SUPER FRIENDLY AND ON POINT. THE CASHIERS ADDED TO WHAT HE SAID. THEY KNOW THERE STUFF...I THANK YOU!!