Pet Supermarket

My experience was tense everybody was courtesy and nice expressly one individual that help me find something. Keep up the good work.

Great CS, very attentive personnel, decent prices and everything within the store was clean and organized 👍

Excellent service, they helped me very cordially.

The dot com website was down so we called and spoke to a rep from the store about reserving a specific item. The manager, Jason, and the whole retail staff were extremely friendly and went above and beyond to assist us with the situation!

Angel is a great employee, he responded all my questions and help us for around an hour. Thanks for take the time and dedication. Great pet shop place.

Jason is always the best so much knowledge and always ready to help you make a decision that makes sense

Employees were super helpful and informative. The checkout was quick and easy.

I love this place, they have everything for your pet. The people who work there are very friendly and helpful. I have had some problems feeding my dog ​​due to her delicate stomach and they have helped me a lot to solve it.

They welcome me and ask if they could help find what I need.👌

MARIO IS AMAZING not only is he enthusiastic and passionate about his job but he is quite knowledgeable. He knows about different breeds, as well as allergies, and is keeping up with the latest updates in regards to grain free diets. HONESTLY HE DESERVES A RAISE! Thank you Mario for your help today!

Staff is always helpful. And super nice this is my 3rd time here everytime I come everyone grets me and helps me in anything I need.

EXCELLENT SERVICE I AM A CUSTOMER FOR MANY YEARS, SINCE THIS STORE OPEN AROUND 1980S YEARS

I went in, bought 2 snails. I was in and out, and the girl was very efficient

Where I go to buy my pet supplies and the customer service is really great. Always willing to help you and even take things to the car if too heavy. The kind of place where you feel welcome! I use my phone number and occasionally have rewards and that also helps.

Great little pet store with high quality products available. The staff is very friendly and helpful. They do a great job of keeping in stock the food for both my senior dog and puppy, only a few days wait if not available. Also convenient they have a rewards program to help save on future purchases!

Very pleased with the attentiveness and customer service. The staff is very pleasant and knowledgeable. The manager (Jimmy) is great, he went out of his way to explain and help me with issue I was having. Also their employees one in particular (Kevin) are very helpful and take the time you need to make sure your well oriented and happy with your purchase. I will most definitely return and recommend greatly to visit this store.. Kudos 🤗. Don't ever visit the pet supermarket on 57th ave... ☹

Pet Supermarket in Hialeah on West 68th Street proved that investing in their community is a huge win, win. Allow me to elaborate.

As Program Manager of a Youth Enrichment After School Program, serving High School age youth with disabilities, we are tasked with preparing our program participants for gainful employment and social development as they transition from High School to adulthood.

We provide pre-employment training in our monthly Pride Classes but to further enhance their learning experience, we visit a number of local employers, so the youth may form a tangible connection from classroom learning to practical real time understanding of entry level jobs.

To make this happen, we are always seeking quality employer partners in the local Hialeah, Fl. community for our Career Exploration Outings. Today we visited our local Pet Supermarket on West 68th Street in Hialeah, Florida.

I knew instantly that this store was well run, from the way we were welcomed and the smiles on the each staff member face. One of the staff, Peter gave us concise and informative talk about what it takes to join the Pet Supermarket team, thanks Peter. Which he instantly demonstrated when excusing himself to provide customer assistance. We learned some valuable skill sets such as being a good listener, teamwork and taking pride in a job well done.

In closing, I wish to say as a Pet Owner myself and as are the youth in todays visit, I am super impressed in how Pet Supermarket trains and develops a wonderful team, ready to provide their trademark, high level customer service. A
huge thank you to Store Manager Ms. Ibelsis for the warm welcome. I will return as a customer, for my family's pet needs.

Extremely helpful and knowledgeable crew in this Pet Supermarket. Very pleased with how we were treated and the level of attention and help.

Friendly Knowledgeable Staff.

Update Nov 9 2021
The customer service is Top Notch. I was looking for a Cat Litter Box and the employee went above and beyond to assist me by looking for the size I was looking for, he confirmed price when I asked and without me asking he even put it together for me... excellent customer service he deserves a raise.

Plenty of stock. I love when they have sales/ discount coupons on line The staff is friendly and knowledgeable. They have been helpful every time I've been there.