The UPS Store

Im very new in town from the Middle East . This Ups store have staff that are polite, empathetic and know their works. The customer service is amazing and there was no delays to adhering to any my requests. I come here for notaring, return parcel, sending important docs . Was always looked after by this store. Quick too.Thank you!

A lovely gentleman named Myles helped me. He had to print the paper for me, email it from my phone and connect me to the internet but he had such a kind attitude about it. I was unsure of what I was doing. I had never been to that location before. He made it so easy and smooth. I wish there every employee was as positive as Myles. I will definitely return. I definitely recommend this UPS!
Thanks Myles! You made my day better!!!

I have used this UPS store for years and will continue to do so. These negative reviews are isolated and completely unnecessary. Patel is a great guy and runs a clean ship. MANY thumps up.

Alex the manager is very helpful. This store always goes above the standard to help! Great locaton and easy to get in and out.

I only really use this place if I have to drop off something that is already pre-labeled to be sent off somewhere. So I really cannot review mailbox services, if they still have them, or the experience of shipping something from start to finish (people, get a UPS account. It's simple, anyone can get one, and it'll save you a ton of time and save the employees here a ton of time too and may even prevent some frustration and therefore negative reviews... just sayin'). Really have never had a problem. People are always nice and I have never spent more than a couple of minutes in the store, even on a Saturday morning. They seem to really keep the line going. Really have never had anyone with a grumpy attitude, Just saying something these days.

I have been to this store several times for various reasons: returning mobile phones for warranty repairs, and sending packages to friends and family. I was pleasantly surprised to find out that this and most other locations have a notary public available clearly set prices. I was being ripped off by notaries who travelled 5 miles to notarize a document for me and wanted to charge me 30 bucks for gas: NEVER AGAIN. This is definitely where I would get things notarized going forward. The service was efficient and friendly at this location. Well done, UPS Store Staff! I look forward to bringing you more business.

I come often enough here with pre-paid packages. Never had any issues. Line usually moves fast.

I’ve been going to this UPS store for years and they always provide great service. Of course there are long lines but they always work quickly and diligently to move everyone along and so kind in the process. Alex is one of my favorites. He works super hard and always has a smile on his face. Such a great team!

This just happens to be an incredible store and you have incredible employees at this location

I have been a UPS Store mailbox customer for over 10 years. The service is great, and I know that my mail is safe. This specific UPS store's owner, Anil, has a unique and important service that is not easily found elsewhere. He makes custom extra strength double wall box inside a box for shipping fragile materials to tradeshows. He has made 7 special boxes that I use for shipping fragile supplies to and from tradeshows. The boxes always arrive in good shape, the display materials are always in perfect condition, and the box is ready to return the materials to the office after the event. These boxes are not inexpensive, but they have been to and from tradeshows for years and look like they are new. The custom boxes have been a great investment!

I haven't used the UPS store often, but every time I do, these guys are great. They're super-fast and efficient, and they handle a constant stream of customers really well. The staff is also very helpful and courteous in dealing with customers and a variety of requests. Special shout-out to Cameron for his friendliness and excellent customer service. Thanks!

Returned equipment for Spectrum and Vanessa was extremely informative regarding the process and what to expect regarding my return. Vanessa went above her responsibilities to save me from what could of been a future headache. Her kindness was a much appreciated.

We had a great experience at the North Beach location in Ft. Worth beginning with a phone call to Alex, who was able to answer all of my questions as I panicked about getting holiday package shipped. When my husband arrived at the store to send our packages, the driver arrived to pick up that day’s outgoing packages and the staff kindly asked the driver to wait so our boxes could get on the truck that night! Everything has arrived on time (early). Thank you so much for the extraordinary customer service.

Alex was awesome. He really helped me out. He was able to intercept an Amazon package I was not going to be able to receive so I emailed them the Return label and RMA label and they were able to get that sent back off to Amazon for me and all it took was a 5 minute phone call. Great work, Gentleman!

Went in this morning in a rush, and per usual the courteous, professional and friendly owner and team there took care of me in a very proficient manner. But what stood out to me is just a normal friendly conversation with the owner. A simple, "How are you?", "How have you been?, etc" were asked and I realized I've been coming to this location for 5 yrs+ and they genuinely made me stop in my haste to have a normal conversation with them. I've been going here for 5 years+ and will continue to do so.

I went here to print off a shipping label after our printer died. There was trouble accessing the label because of the way it was sent to me. The staff was very friendly and patient. Took a few tries but we got the label printed and they even shipped my USPS label which saved me an extra stop. The customer service is top notch and I will be making this my go to UPS store,

Alex, Andrew and Josh went above and beyond to make sure I had a great experience. I had trouble with the self service printer, and they were so patient with me, walked me through every step until I was able to print out what I needed. Excellent customer service!

this is honestly the best UPS store ive ever been to. My customer service experience came at the hands of Derek who was working. Im use to bringing in my own tape from previous UPS store. He seen me struggling with it and said dont worry about it, that he had tape. we then proceeded to weigh and measure the box. He said he can cut the box so the price can be a little cheaper and he would do it, dont worry about it. That completely exceeded my expectations and because of this customer service, i will always choose this UPS store to send my packages too. This was an example of what customer service is suppose to be about. Thank you

I have a P.O. Box there. All my interactions with the staff have been very good. They are very helpful and attentive. I've extended the contract on my box because of their service. Also, I shop on Amazon quite a bit and they are a very convenient way to make sure my packages don't get stolen from my front porch.

050322 You folks went above and beyond for me again today! I left with two awesome looking laminated color copies! Thank you for such great looking work. I saw the effort you put in to create that result I got! I really appreciate you!