Lowe's Home Improvement

My experience was perfect AFTER Tess the front end manager assisted resolving my order (the issue I had was not the store's fault). Too long of a story to explain, but Tess resolved my order and delivery issue in less than a day. She is a rock star!! She made a 200% positive impact on my experience. Her customer satisfaction skills are top notch!! Thank you so much Tess!!!

Nice clean store, and I have always been able to find what I came there for. Employees I have dealt with have been helpful, but it does seem like they don't really go out of there way to see if customers need help - last two times I have been there, I have literally gotten what I needed and paid at self check without interacting with a single person.

Trevon was extremely helpful as soon as I walked in the door. Extremely courteous and guided me to what I needed quickly. Found shepherds hooks for $10 at Lowes compared to $25 at other places. Great prices!

Lowe’s never disappoints: currently they are stocking up for the Christmas season and it seams every major tool brand has a combination deal readily available. The staff is always ready to help and the place is never disorderly.

I love this Lowes. I live half way between Madison and Clarksville but I always choose to go to the Madison, IN store. The employees are helpful if you can track one down. Seems like nowadays employers short staff their stores and as a result the ones that do show up to work are overwhelmed and stressed. It's just the world we live in now unfortunately. Corporate greed is real! With that being said, self checkout is the only option every time I've been there. Which is OK I guess. They always have what I need and I can always find someone if I need to. Always friendly and respectful.

Today we had help with tile by John. He went above and beyond to help us figure out the demension and pick out what we needed. We are very appreciative of John. Thank you

Store was clean & full of product. Several employees asked if need help. Prices were good.

Got Quick service Now waiting for dilevery of our new washer and dryer on Sunday Well as I wasn't informed That the day my washer and dryer was suppose to be delivered it wasn't Then the next day truck came Guess they didn't have my dryer after all I'm very upset because I removed my old set to install new ones They brought me the washer two pedestals I was told I'd be getting my dryer in April late Who does this Shame on them. Very 😡 unhappy with your service well sense this has happened I've not ordered anything else as of now But over all I do like shopping At Lowe's I just think that somethings could be cheaper But Because of our inflation level Everywhere has jumped on the money wagon Except our checks

This location, in Madison, IN, is GREAT! Beautifuly set up, very helpful and NICE people, which is hard to find these days, so thank you staff at Madison Lowe's😁

Great place to buy what u need for your home improvements.

Staff was great at helping me find the items that I needed.

Trevon and his associate in the paint department tonight did a great job with my online order. I had to call in with a request I couldn't accomplish online. Thank you both, I know you're all wearing many hats, and you're busy. I appreciate you! Great job.

Always someone smiling 😃& eager to help & answer your questions, or find someone who CAN, rarely have to wait long & if we do, ppl are actually visiting & not doing a bunch of aggravated complaining ,*like at WALMART 😞.... #attitudesAREcontagious!

Picked up a pre order. Didn't have to wait more than a few minutes.

Just wanted to give a great review! Stephan in appliances done a fabulous job last night selling us a refrigerator! I was in and out of the store in 20 minutes with a delivery date 2 days later (for FREE) I was not expecting incredible service as we entered the store after 7pm. I appreciate all he done, and we're looking forward to getting our new refrigerator. Thank you Stephan!

I needed to return items i had purchased a few days pryer,i literally was in the store at the customer service desk for 5 min at the most,but products were in good condition & i had receipt,but staff was friendly & fast, got 90 11.7" square concrete slabs like 2" thick for walkway they help get & load them n truck

Bob C was able to help us get everything we needed in 15 mins ... No complaints from this girl

Easy in easy out - so my wallet won't slim down on purchasing new tools - but always a great spot for a majority of items for DYI.

I want to give a shout out to a great Lowe's assistant @ Madison, IN store "Krystie" who helped me. She was very patient & courteous in helping me find a tiny part in a "sea of merchandise." So young & knowledgeable of your products. Sales#: FSTLAN01 13; Trans #: 21560967 on 6-18-2022. Thank you.

Always find what I need because I research before I go