Advance Auto Parts

Had a coolant/overheating issue near here and when I went in Violet was unbelievably kind in offering help and even letting me borrow a funnel in order to put in the coolant. Awesome store, super kind employees!! Can't recommend them enough!

Great parts and great people! Very kind and helpful service, had exactly what I needed!

Employees were awesome and
the Store looked Good !

Love their curbside pick up. So easy.

I was stuck in a very tough spot with no A/C on a crazy hot day and couldn't get it to charge myself. I stopped here and went inside to plead with the young man (Gavin) behind the counter. I told him I'd even pay him to help me figure it out, and he assured me he would help out free of charge. While there wasn't any fix to be had, he was still kind and helpful and offered me reassurance, and I truly appreciated his help.

Had to replace battery on my Odyssey. Alexandria was super helpful, walked me through my options, and got me out the door quickly so I could hit the road again. Great customer service, quick and easy, 10/10. Will definitely go back if I ever break down at the Rockford Saturday market again!

I ran up to AAP when I started to get an ominous message from my car that said my power steering was reduced when my car stopped at a red light. Google said it was the battery and the battery was 5 years old. The battery is actually in the trunk of my volvo and required a few steps to get it out. Gavin did this and was awesome! He didn't lose patience when I totally would have.

After accidentally posting my review on the Rockford Illinois page, I will post it here as well 😂 Alexandria was amazing. She really took her time with me and replaced my battery. Wonderful service!

I had the best experience at this location this morning! I had came in looking for a new battery for my car, and Carl offered to help me out. He found me the best battery and offered to install it as well. Upon getting to my car, he was honest and noticed that I had a part that was loose and making my car lose the battery connection. He offered me options, and gave his honest opinion. Thanks to Carl, I got to work okay and made it back home with no battery issues. He truly went above and beyond and he deserves some recognition for his work today! Thank you!

The two employees that helped me change my battery today were great. I couldn't have asked for better service.

Gavin was a sweetheart.
He helped me put on my rear wiper blade and license plate frame.
I'm a senior citizen with some physical challenges and it's difficult for me to do these kind of things.
His Grandma is a lucky woman.
🤗🤗🤗

I have been shopping at this store for eight years. Normally they have what I need in stock and if not, I can order on line and have it delivered. I have been using the buy on line and pick up within 30 minutes. So far so good. Each time, the order has been ready early and the team helpful when I walk in the door to ask me if they can help. I recommend them.

Needed new wiper blades and a check engine light checked. I was helped as soon as I entered the store and was not pushed to buy the most expensive ones but was told of the current deals going on. They also installed the blades and checked the light for free. Overall easy and great experience, would recommend.

The guys are always very helpful. Prices seem lower than most other stores. I have several older cars and for the most part they always seem to have the parts in stock. Zach is usually who I end up dealing with and he is fast and courteous. Thanks for the great service!

Needed too replace back wiper arm on my pilot .. They were the only shop i could get it from . Very friendly and helpful associate . he replaced my wiper arm for free

Ordered brake parts online and picked up in store. Service was polite, parts were cheap and decent quality. They even let me rent a special brake install tool kit for free. Can't say I have any complaints.

Very friendly experienced and knowledgeable staff! Normally no weights and line you're able to get in and get out with what you need. And very helpful and lowering the prices for me and making sure I get the best deal possible. I have always had my parts and stock!!!!! This is by far my favorite auto parts store!!

Staff are very helpful, usually most common parts are in stock. Good prices especially with rewards. This is almost always where I go first for parts.

Absolutely love going to this location, even if it is a little out of my way! they are quick to help out and get you back on the road! I've never had to wait long for diagnostics and I've never felt like an inconvenience asking for one!

I know very little about cars, but I went in and their employee, Tyler, was super helpful. He knew exactly what I needed and even gave me some helpful tips. Truly hospitable and friendly. I will be recommending AAP to my friends and family bc of workers like him.