Dekalb County Ace Hardware

I was impressed with the owner Rebecca. I needed a single item and even though she had other employees to help me she showed me where it was and helped me decide which was the best choice. It was a $10 item but she went to the trouble to see I was satisfied. Great customer service. It's one reason I do business there.

Every time I visit Ace H. I get the best service ! They are very knowledgeable and polite. They treat you like a valued customer always. I strongly recommend this store.

The best hardware store in town already bought 2 pieces of equipment there Very friendly stuff and helpful.

I love this place can get everything from deck screws to 9mm round

Good variety. Reasonable prices. Friendly employees.

You'll be hard pressed to find a more helpful, kinder team than the staff at this Ace. It is an excellent shopping experience every time. You walk in the door, they actually ask you what you need, then they find it for you.. From a nickel item upwards. Doesn't matter. They are just so stinkin' nice. Every single employee. We've never had one "having a bad day." In a small town with such limited shopping options, this is golden!! Love it.

Bought a Stihl chainsaw. The service was spectacular, the employee knowledge base of products was even better. Patient, kind, willing to be sure so questions were answered. They even filled out the warranty information for us. Just a couple of days later, I got a phone call from another employee just clarifying my house number. The employee who was sending them in says it wasn't legible and just wanted to be sure so our warranty goes through. Now, tell me, who does that any more? Certainly nothing like a "big box" experience! We were doubly impressed and we will be back.

Great customer service. I went in to get a copy of a key. Everyone was super friendly and they had me in and out.

Stocked well and the people there are knowledgeable.

Staff was very helpful trying to find a light bulb for a very special lamp that means a great deal to me. He took time to really look, instead of just saying we don't have one to fit. Appreciate the consideration he gave me, even if they did not have what I needed

This is the best hardware store! They are super friendly and very helpful. The hardware section is the most complete I have seen! Love coming in and they make us feel so welcomed. Keep up the good work!!!!!

Clean
Well stocked
Very friendly
Good prices

What else could you ask for from a hardware store.
Would definitely recommend thus store.

Love this locally owned store. They have everything you need for home repairs, as well as lawn and garden equipment and parts. I really love that the owner is a fisherman and keeps lots of fishing tackle, rods, reels, and even some universal boat repair parts in stock. Great prices and super friendly service to boot!

These guys & gals are an extremely helpful crew. They're always eager to help you find the appropriate items for your project. Dewain and Jamie sure know how to hire & train their employees.

Some of the best customer service you will get at any hardware store

Love going into to shop or say "Hello!"
Great staff working for Duane. Friendly and helpful.

Had exactly what I needed and a very cheap price

This is a place I go for all of my hardware needs the people are friendly and courteous and they do pay attention to your needs You've been not exactly sure of what you need just ask someone they will be more than glad to help you

It's Ace the helpful hardware place it had what I needed an helpful staff to show me the way

Only thing that Ace disnt have today (7/27/19) was the fact there weren't any FLY STRIPS!! BUT they did help look in front and back. 2 different employees. So cant complain really