Advance Auto Parts

Bryson and Daisy will be the main reason for me shopping at this location. Both of their attitudes made me feel so comfortable there. Thank you again for everything! I really do hope upper management will see my comments because they definitely deserve to be noticed.

I went to the Citadel location today pretty sure I needed a new battery for my car. I was greeted by Tommy who helped me out in a friendly, thorough, and timely manner. I received great service and felt he really cared about helping me. I highly recommend this store.

After dealing with the young lady at the East Pine Log Road location first and having a terrible encounter, I called the location at 105 Citadel Drive and was assisted by the female cashier yesterday. She was awesome! Went above and beyond to help me complete my purchase fast and efficiently. Her customer service was great over the phone, prior to coming in and continued to be great in person. Wish I had her name. She was the only black female that I saw. The rest of the staff in the store didn't even speak. She saved the whole experience. Give her a raise and promotion. Letting her train the other employees at each store would be a great business move on the company's part.

Always a great place to get my parts.

Needed a new battery and Dave went above and beyond that night. I would highly recommend them. Well the one on citadel drive.

Daisy provided excellent service over the phone and in person. She ordered my part and it arrived the following day.

This store has become an icon of the Advance stores for this area. After it first opened, my first few visits were aweful. I would drive across town to avoid using this store.
Since, I was amazed after a recent visit. Customer service is outstanding, people who really seem to care that you get exactly what you want and need, as though it was their own vehicle that you were working on.
Outstanding.....great people and service. This is definitely"My store".
Just FYI, just to let everyone know how particular I can be, I'm a former dealership ASE mechanic.........

Replaced negative battery terminal in the parking lot. Knowledgeable staff and they let me use their tools.

If your looking for good people and great service ask for Joe at the aiken location. He went above and beyond to help me and my buddy get back on the road safely. Thank you Joe, people like you is what this country needs👍

I had a complex exchange. I had purchase a set of shocks online with in store delivery at a different store about a year ago. One pair of shocks were the wrong parts for my vehicle. The original store did not have what I needed, but this store did. The owner was happy to help solve the problem and even suggested how I could save some money. He was friendly and a pleasure to do business with.

They pointed me in the right direction, let me do my shopping and was at the register when I was ready to check out. He even paid $.17 and gave me my dollar back.

I bought a battery and it was a great experience. Solomon installed it professionally and quickly. The parking lot was clean, as well as the inside of the store. I would definitely buy another battery from here.

The guys at Advance Auto Parts are AWESOME! They were incredibly knowledgeable, kind, and helpful. I’d highly recommend visiting this store!

The staff was very helpful in assisting me with the parts that I was looking for and reassured me that if it was not the correct part that I would be able to return the items as long as I had my receipt.

Guys in the store always very nice and helpful but not patronizing to women. They actually expect that you know what you need. Good place

Great customer service.

David at the advance on Citadel Dr is awesome.. Thee best personality and the best help I’ve ever received

The lady sales associate was very helpful and seemed very eager to help and answer ALL my questions. She gave me world class service!!!

In and out in 5 minutes, good people, but I think you can probably do better at Walmart on prices

Great service and nice people to deal with