Advance Auto Parts

Just visited the location in Jamestown and once again.......received outstanding assistance (thanks Daniel)!
This time I just needed to change out the wipers on our Audi (Q3) and of course a lot of the different websites list replacements that are not quite the same. What I was reminded was to go in to the store and talk to the professionals who work there every day because they can save you time, effort and money.
Simply put, they know which parts to go with and which ones to avoid.
Go to this location and you won't be disappointed, they get my recommendation!

The staff there was one of the best steps I've ever seen any Auto parts or mechanic storm. I don't remember his name but the young Jim and that helped me I do know was retired military or had left the military and was extremely helpful and nice and polite. He definitely made the experience the best one I've had any advance Auto parts and I would highly recommend this place is just a long story on his sells expertise and I'm certainly going to come back to this place.

Great job by Dan. Took the time to look up parts and explain the differences in detail. Everything works perfectly. Will return.

Needed check engine light code. It was quick and easy! Free, if anyone needs to know why their check engine light is on.

Mrs/Miss Jenny is amazing, she was knowledgeable and so nice to work with. Being a newcomer to the Chevy 350 platform she gave me knowledge right off the bat. Got me the right parts the first time.

Love going here for all my auto part needs. They usually have what I need. If they don't they can get it for the most part. While prices don't compare to Amazon, I go here for the excellent customer service and make sure I'm getting the correct part.

Staff is top notch and always courteous and professional.

These guys are really experienced. I went there on a Saturday to find out why, after being charged just a year ago, my A/C had leaked. It was blowing hot air--just like the wife! I couldn't take it. So I stopped by to see if they could help.

After checking, the associate determined that though my system was good, it had a small leak, possibly around the O rings. He suggested an A/C seal and charge called A/C Pro.

I allowed my vehicle to cool down, then followed the instructions on the can to the letter. My A/C is blowing ice cold. Too bad it doesn't work on the wife.

Anyway, thanks to these guys, I saved myself a lot of money for an extensive repair that I wouldn't have needed. This is my new go-to place for automotive supplies and support.

I needed help to clean the inside of my windshield, and Jenny S. was very helpful in finding what I needed and waking me through the process- now it looks great!

These guys are super nice and they helped us save money on our battery purchase. They were also polite, offering a chair since I was carrying our baby around while they installed the battery. For good service and a pleasant install technician, come here.

Had a great experience here. My additional sale was under $20 if the girl told me if I spend another dollar then I would get $5 off. So I found like a dollar air freshener for the car and my total ended up being around $16 so I got $5 off. Would have never knew if she did not tell me and she did not have to. Also they're good about installing your battery if you buy one or disposing of any oils you may have that you cannot just throw away. Great for quick car parts as well.

These guys are the best. I live in Florida where I have had awesome experiences with the guys there. I needed to borrow a tool to switch a trailer ball (didn't have mine with me). Not only did they find a tool, they switched the ball. No matter where you go, u visit the guys at Advance Auto.

I needed to pick up some engine oil for my vehicle and my first choice was Advance. I was greeted with a smile and immediately waited on. Great service and always helpful. Kudos Jenny for being so patient with me. Continues to be my first choice for my automobile parts.

Great service from their technician or representative named Jackie. She is a great asset to that company. She did not only help me with my vehicle she showed Care and concern and knowledge about my vehicle.Jackie was very friendly and very professional. Advance auto need to have others to mimic and or train from her because she out shines all the reps that I have encountered at advance auto. 👍

Was looking for a male and female end. They were very helpful looking it up to help my husband find it. Also parts need for our Honda and Kia. Very helpful salesman. Friendly.

Just left this store with a better experience the store manager Jenny had apologized 2 weeks ago and assured me that it wouldn't happen again she gave me a $25 gift card to make up for the poor service I had received 2weeks ago. Super friendly and great experience.
Thank you

---Original post: Just left this place. I went there to get a part for my niece car and first thing I see one of the employees sitting down at the cash register eating bojangles. I asked the other employee for a part and he said he never heard of a Toyota Yaris. While talking to the other employee she interrupt us to talk about she got the wrong order. Then when I asked what's more important the customer or her bojangles chicken the guy told me don't worry about it. Upset me so much I turnt around and left. Both workers were very unprofessional rude and a be waste of my time. I just moved to Jamestown and I will drive extra miles before I ever step foot in this store again. Good customer service is very hard to find.

Close to home, and usually have what I need. I take my used oil here too

Went in to get some wire connectors for a quick repair. Was able to get what I needed and get out quickly.

Super friendly and young man I think named Eil was very helpful with giving code and finding part and telling us how to fix it. Came home and the part he showed us was one that was faulty. Great service

Nice folks. Quick service. Even ended up helping a lady outside follow us back and we fixed her window 💚👌💚

Very helpful and know about car parts. Free battery check. Free help put wiper blades on ur car. If u need a battery Free install. They accept cash or credit cards. Visa atm. Louds of auto parts and accessories