The UPS Store

The PEOPLE! They’re “ON IT!” Consistently (and almost) reading people’s minds when they walk in the door! “Post office drop-off is over there.” “Fingerprinting on your right.” “Over here for notarizing.” They are professional postal people jugglers!

There are several UPS stores in this area of town. However, this was by far my best experience of any UPS store. The staff are so friendly and so efficient. Everything is very well organized and they had everyone in and out as fast as possible. The answer to all my questions politely despite the fact that they were working quickly. Sometimes when places are working fast they can be rude or not. Polite because they want to work quickly. Working quickly is great but it can be off putting if someone is unable to. Also just be polite while they're being quick.

I went into this location on a busy day, I was greeted by an associate. He was so pleasant. I went in the store today, no customer was in there. However, Shar was there. I had to ask his name today. His customer service is out standing! Ir is so hard to find good customer service today. I would give him 10 stars.

The nicest young men work at the UPS store at Shamrock Plaza at closing time. I’ve been there a few times - always 10 minutes before closing, and they are patient, respectful, soft spoken, and efficient. What a pleasure doing business there!

Surprised to see such a low score here. The team seems to be well trained and is always focused on getting you taken care of and back to your day. A driver outside the store even offered to load my package so it could make it on his truck and get where it was going that much sooner.

This is one of my favorite UPS stores located in this area!
It's easy in and there is plenty of free parking!
And the staff is friendly and very helpful!
#upstucker

I went to this location to return some items to Amazon. I want to commend employee Jamila who went way above and beyond to help me, with a smile on her face. I had incorrectly packaged my items, which could have been very irritating for a busy employee. She handled the situation with grace and aplomb.

Quick service and gave me options about sending my package

This location is amazing! Went in just before closing to rent a mailbox and Chris could not have been more knowledgeable, helpful and friendly. He stayed well past closing time to make sure that we were taken care of and on top of everything, his price was the best around for what we needed! After visiting and calling several other locations, this one was a standout for sure. We are very excited to be customers at this store for a long time to come. Thank you Chris!!! 🙂🙂🙂

I frequent this UPS store a lot to ship pre-paid packages and they are always fast and friendly. Plenty of parking in the area as well.

This location handled my camera repair shipment with care and worked out the details with the UPS/Canon customer program with ease. They even packaged it for me. A1 quality!

Morning started off stressful, but it got a whole lot easier and pleasant after my visit to this location. I was able to get my fingerprints done, and an important document notarized. Mr. Yoon was very nice, and patient with me! You guys should use this location for your personal and business needs!

First time here in a long time. Located off of Lawrenceville Highway in the Publix Shopping Center, across the street from North Dekalb Mall. Went in to get a paper notarized. It was very quick and under $5. The store is very clean, organized, and safe. Masks are required to enter into the building and 6 feet apart for social distancing. Handicap parking is directly in front of the door. Check out my pictures for more information.

Needed info, two docs notarized and shipped, and picked up a package all in one visit and it was done in less than 10 minutes and that includes the notarization, filling out forms. all of it in 10 minutes. excellent customer service; clean store; couldn't ask for a better location!

Excellent store. I took some very expensive electronic equipment here to ship and they packaged it perfectly, no damage in transit and the recipient was very happy with it.

Not sure what’s going on with the reviews. I can say that each and every time I have visited this store, I have been welcomed and serviced with awesome customer service and urgency. Thanks guys. Keep up the great work.

Jamila is so awesome. How she proactively multitask to maintain an easy flow is amazing! She was so considerate of everyone who entered. Ten stars ..you go girl! 🤩🤜🏽🤛🏽👑💪🏽

I love this location I traveled 25-30 minutes just to come here because they give me great service. Especially that lady named jamilya she always gives me great service and conversation. Definitely recommend heading to that store for your Ups Buisness.

I stopped in Wednesday the 12th needing to forward and fax a document. When the normal procedure didn’t work, the staff went to plan B and got the job done! This was of a tremendous help to me. Thanks UPS!!

I came to the store tonight 01/13/2022 the two gentlemens are so freaking amazing customer service is out the roof they are very knowledgeable and know there job thanks guys for helping me with my labels tonight