NBX Bikes

I would like to highly recommend NBX. The staff there are very dedicated to assisting customers in finding the ideal bicycle for their needs, and they offer exceptional customer service. They even allow you to test ride any bike you like.

top-notch products and exceptional service. From a wide selection of bikes to suit every rider to expert repairs and knowledgeable staff. Awesome commitment to customer satisfaction and passion for cycling is evident in every aspect of their business. Love the great vibe to help their customers!

I have been an NBX customer for quite a few years and recently decided it was time to upgrade my bike. I met with Matt and he spent close to 1 hour discussing many options with me, with no pressure to buy any particular model. He not only found me an amazing bike, but he then spent 45 minutes fitting me on my new ride once it was ready for pickup.

Matt is extremely patient, friendly, and knowledgeable. I would definitely recommend NBX for all your biking needs.

Matt is fantastic. Incredibly wise and knowledgeable. He inspires great confidence in his work as a bike fitter. He exudes competence and skill as only a seasoned craftsman can do. I thoroughly enjoyed my fitting session and learned a ton about my own body as well as my bike - and how they meld together. Great experience and will recommend to all my friends. In gratitude I will do all my bike related shopping at NBX from here on out.

Had a bike fitting done with the team at NBX recently. Staff were responsive, took the time to answer all my questions, and genuinely wanted to make sure I had all the information I needed. I never felt rushed or talked down to. Great experience.

Great experience every time I go into the NBX shop in Narragansett. Reasonable pricing that is competitive. Awesome and competent service that is never judgmental (can't say the same in other shops in South County). They know what they're doing. I recommend 100%.

The team at NBX is great! They helped us order a new tandem even though they didn't carry that brand. Matt (the owner) provides personalized attention and the sales staff and technicians are outstanding.

Many thanks to Jason & the guys at NBX. I had a whole experience. I learned so much & had fun test riding a few bikes. Jason was very patient + informative which made the process that much smoother. I had two other friends who bought bikes elsewhere and when we all met up to ride, I def had the better bike for what we needed AND I got a better price than them too. 10/10 I’m so happy!

Always reliable and accommodating. Customer for years. Had a flat last fall 100 yards from the Narragansett store. Walked in and twenty minutes later was back on the road. Good inventory.

10/10 My e-bike had its first service recently at NBX. The staff was friendly and extremely knowledgeable and best of all, I had my bike back in less than 2 days! Would highly recommend NBX not only to buy a bicycle but also to service it AND purchase all of the accessories to go with it!

Great experience from everyone at NBX. Very helpful and knowledgeable in all aspects! Highly recommended and I will certainly use them for all of our biking needs.

I highly recommend NBX Bikes! Great team! Everyone is very friendly, super knowledgeable, patient, extremely helpful – and genuinely happy to see you.

When I dropped my bike off for service, I asked Ben Stone what he thought about the new generation Domane. He spent the better part of an hour answering that question, and many more. When I returned to NBX a couple of months later to purchase my new bike, Jason made the selection and ordering process a breeze, and Ben worked his magic to engineer the perfect fit. Matt even took the time to call me with a status update while my new bike was on order.

If you’re into cycling at all, it’s important to have a relationship with a top-notch Local Bike Shop you can trust for helpful advice and expert repairs -- done right the first time. No matter where you are on the beginner to expert cycling spectrum, and whether you’re buying a new bike or maintaining a not so new bike, NBX Bikes is your go-to Local Bike Shop. It’s a place you like to go.

I love NBX! Great bike shop, great staff, super helpful. Highly recommend.

I bought some stuff here and they were great. The guys that work there are really helpful. That is their best attribute.

See that 13 year old photo of me holding up my bike computer showing 100 miles? I have Matt and his team to thank.

I came into his store that winter looking to get back in shape. Even though I bought my bike at another shop, Matt explained how I should prepare. I bought a trainer there, then Matt introduced me to an even better trainer - legendary cyclist Paul Curley, who helped me get ready for my first Century.

Over the years I've bought bikes, gear and also got terrific advice, encouragement and a sense of community at NBX. Matt even organizes and runs rides throughout the year. You won't find a better bike shop - and group of devoted cyclists -than Matt and NBX.

Great Experience! Great People! Got the part to get my bike on the road again ! 5 StArZ!

Very knowledgeable staff. Solid customer service. Reasonable pricing. Highly recommend

Absolutely love my new bike!! The staff here will make sure you are taken care of, the mechanics are great, the owner is always around and is super passionate about what he does.

Products are high quality and the services are top notch. Very impressed with the crew at NBX. I was on a ride last week when I knew my derailleur needed a small adjustment. Rolled in and out the door within 30 minutes. Jay and Ben took great care of me. While waiting had the pleasure of talking with Matt and the other Jay who are true professionals! Highly recommended!!

I dropped by NBX in hopes of getting a spoke replaced and the wheel trued. Matt kindly greeted me and asked what I needed. I was hoping to drop of my wheel to have it fixed. Matt promplty put the rim on the trueing stand and indicated that I may not be able to get it back to normal due to the warping and tension of the spokes on the rim. I agreed and asked what we could do. Matt said "Let me take a look downstairs."

Matt came back a few minutes later with a wheel that would work. I asked if he could swap the cassett which he glady replied sure. As I walked around the shop I realized that I should've invested in Trek stock back in the 90s when I was working at DJ Handblebars. I mean $7999 can buy a bike nowadays.

Just a few minutes later the cassett was swapped and Matt was ringing me out. I promplty zipped home, installed the old tire, tube, and was off riding again. Thank you Matt and NBX!!!