CVS

I have always had a good experience, the staff is always kind and accommodating. Wait times are never a problem. I transferred from the CVS on Maryland and Silverado - now THAT place is a nightmare.

I have been going to this CVS pharmacy for several years and must say in the pharmacy "Nick" is the reason I continue shopping here. He is very helpful and knowledgeable. Seniors can be difficult customers and as a senior myself his customer service skills are incredible.....G Collins

As always, CVS had all the daily essentials. I go in here all the time for misc items as well (mice traps, snacks, meds, gifts). They also have a pretty relaxed vibe inside, so you don’t feel uncomfortable about who’s in the store with you. Good spot to grab something small if you’re nearby! 👍👍👍

The pharmacy and all who work there are awesome! Extremely helpful, friendly, and they go out of their way to help you out! They understand what GOOD customer service really means!

Stop bagging on the costumer service. This place get robbed all the time and the associates get fired if they try to stop anyone. Some of you on here are probably guilty. CVS refuses to help the employees because their corporate office has terrible upper management.

This staff is the best. Super friendly, knowledgeable, and patient, lol. Kyle is the best! I hope I don't ever have to change pharmacies, I don't think I could ever find this level of service again.

Phil was my absolute favorite. He is so funny and polite! Great costumer service and quite frankly great costumers too.

The store is tidy and the employees are friendly and helpful. They also get new paperbacks every month and magazines every week.

Kyleah was so helpful and spent a long time working with me on my first visit as a new resident. Thank you.

Great service and knowledgeable staff. Nick is a great asset

Other than not being able to a product occasionally I've never had an issue at this store. I've been very happy with it & the staff

Finding stuff I probably don't need to buy after getting a vaccination. Gets me some great (but very random) decor!

Wonderful place with friendly employees.
Not very knowledgeable on house inventory and/or products though.
Great location. Fully stocked shelves. Clean store.

Friendly, prompt and courteous.

Cashier Seyedeh is rude. First, she was unable to understand my phone number, then acted like it was my fault, interrupting me, and closing her eyes. Then, she didn't scan the two coupons I had. I realized it when I left and immediately came back to fix it; however, she doesn't know about customer service and again, blamed me for her having not scanned the second coupon. She proceeded saying that she can't scan a coupon that is placed near me. So, I asked if I could still use it, but she cut my sentence while I was talking saying no. This employee wanted no business with customers. This CVS is empty, and the other new male cashier was helpful when I needed an item. Pleasant experience because of his help. CVS, please attach a freaking notice on the coupons you give to us, including the 30%, 40% off sent by mail, explaining the specifications such as: you need to cut off the thick cardboard coupon by hand, otherwise the cashier will not scan. That's ridiculous.

Would give them zero if I could. Was there today, 2/12/21, between 12 and 1 pm. The cashier guy at the time was incapable of checking out one little old lady. One screw up after the other by the cashier...dragging on and on. Does he call for help or a second cashier? Oh no, he just keeps getting more frustrated and pounding helplessly on the keys. He
looked like he was going to cry. I finally gave up, put my stuff down and left. I was the FIFTH person in line who simply left and took their business elsewhere. No telling how many left after me. This CVS store lost a lot of business today cause they put a guy on the cashier stand who was not ready to do the job. Sad....

Update on 18 Oct 2023: visited for first time in a while and was disappointed that the Hawiian food section is gone. HOWEVER, that is understandable -- so I just want to say Thank You for keeping the Hawaiian food section going for so as long as you did. Much appreciated!

I finished shopping and went to cash register to pay for my items. There was one cashier with a long line waiting. I went to one of two self-checkout stations to purchase my items. once finished...my card processing was put on hold and I was given a message that one of my items had an age restriction and 'assistance is on the way.' After about 5 minutes of waiting another customer used the other self-checkout station. Her purchase was put on hold too. Another CVS employee came out to help the lone CVS cashier who also had a hold put on his register. No one came to assist the locked up self-checkout stations. A third CVS employee showed up about 5 minutes later. The other station was cleared after a few minutes. I was instructed to re-do my checkout and eventually the male cashier cleared my age restriction. I was free to go after about 15 minutes of waiting with a flashing light on my station. Three CVS employees, but only one active cashier, three locked up machines, Lots of unhappy customers.... It did not go unnoticed that the on-duty manager did nothing to speed things up or get customers on their way. This CVS always seems to have cashier and self-checkout issues. I'm not going back. Apparently, there is no store manager at this location.

Horribly understaffed and poorly managed. I've had a prescription that the automated system has said was in process for 2 weeks now.

As I write this I've been on hold for over 17 minutes without one speaking one word to an actual freaking person.

Clearly CVS couldn't care less about customers these days. Ignore prescriptions, don't answer phones... What good are they?

Although the customer service is good in person, forget about trying to get a hold of pharmacy over the phone. Pharmacy staff never answers their phone, they just keep you holding listening to music forever. I guess pharmacy staff expects one to show up in person just to answer a question. Well customers have lives too and shouldn't be left on hold for hours.