AT&T Store

Our experience at AT&T in Laplace was wonderful. Easy process of switching our services to them. Specifically, employee Ms. Vee was outstanding, answered all of our questions, and made the process simple.

Kendra was Great! She took her time and explained everything and was very patient.
She made it a great experience !

Kendra was polite, patient, and took the uncertainty out taking care of my mobile phone needs. Thank you, Kendra!

Problem was due to a lack of knowledge on my part. Vee was very patient and explained additional services to simplify things for me. St. John Parish needs more employees like her!

Went to get an upgrade they were very helpful and nice

Mrs. VEE provided great customer service and was well knowledgeable....if you need At&T help and in Laplace please see ...this lady

I had a problem with my phone and Vee was very helpful , it wasn't the phones fault it was mine and she was so nice and patient with me . Kudos to Vee

Amaya at the Laplace store was an amazing help to me and extremely patient with me as Im not teck experienced this was my first phone purchase by myself with out my husband telling me what I needed Amaya guided me to the exact phone I wanted
She is extremely knowledgable in AT&T
Products and services Thank you

D’asia Harris has good customer service and she had no problem with helping me. She did not get frustrated or upset when I kept asking her questions as well. She is a good worker!

Kiron helped me out with a smile on his face. He was very knowledgeable and helpful . ATT is lucky to have such a valuable employee. Thanks!!

Asha was also invaluable in her assistance. Helpful, knowledgeable and willing to help with a smile. 5 stars to you both !!

The staff at this location have been fantastic every single time I have walked through the doors. I am always greeted warmly and promptly, even when they are busy. I may have to wait for an available agent on occasion, after being greeted, but I am never ignored or treated coldly, even when i show up in gardening gear or sweatpants on my way back from home depot. They've always had answers when I had questions and were happy to help with what I needed without being pushy and trying to sell me things I'm not interested in. A+!

Brittany and Seth were very easy to work with they both have a team quality you don't see anymore beautiful personalities made it easy to help me like to get that picture of me and Brittany with a sold sign if possible thanks for having such amazing caring people work for this company

Go see A'rashad Narcisse at the store. I had to get some things done here (unexpectedly, so I was hot coming in)
He walked me through my options and got me the most efficient solution to my situation while cooling down the situation. I never had a phone guy but I'll def be looking for him if I need to go back for services
Y'all need to keep him there for sure

Great service, professional service and Ms. Jones is very knowledgeable of her work! I would highly recommend going to that store if you want great service. Thank you all so much!

Amazing staff! Amazing location! Great managers! Curbside is definitely A+! The managers Kiana and Steven checked in and introduced themselves to us while being assisted by Armod. They made it such a smooth process and took the time to make sure I was taken care of with everything going on today. I recommend AT&T Laplace!

“Felt the welcome upon entry”
I've visited this location twice and each time I was greeted by every associate that I made eye contact with, which is rare nowadays. Even the service was timely…I’ll definitely be back!

Neichelle was amazing Reoresentative, she was able to get a situation resolved that I have been dealt with since August 2019 in regards to devices that were returned within the alloted 14 days. It took me countless reps, countless hours of my work and personal time and resceived nothing in return but brick walls, headches and unlimted stress. Neichelle is an outstanding representative whom deserves the "Customer Service" of the year award. She handled my ordeal with an abundance of patience as she went over and above the call of duty to assist me and did not give up until it was done. She gave ne her word she would get this ongoing situation resolved and she did. More so after I told her I was asked by the Representative on the phone to come into to the store with my ID in order to receive my credit. KUDOS to the GOAT for releiving me of this stress. There are still awesome AT&T Representatives avalabke who truly love there job and it shows. Thank you Neichelle for the love you show for what you do and how you treat your Customers!! You should offer classes in customer service!!!

I came in to the store today to activate my phone. Everyone was very sweet n helpful. At first I really thought I lost some important stuff with picts n everything. But I met Neka n I asked her if she was available to help me. She said Yes!!!!! What do u know She retrieved my things Awe!! Priceless photos I thought were gone!! Neka made my day,my week n my month. Thank you Neka 🙂🙂💜 💜 💜

My phone experience with Kiana was Awesome, and went to the location and Armod helped us. The Customer service is a++++++++. I’ve been with ATT for a long time, and for 10 years I would not go into any local stores only felt with the 800 number. Kiana and Armod has truly changed my mind. I did find out that Kiana is the Manager of this location, Thank you ATT for such AWESOME employees.

Phenomenal service!!! Beginning on Friday (05.15.2020), Saturday, Monday, and Friday (05.29.2020), the service provided by each of the professionals Armod, Jyrus, Kalen and Devanna was Exceptional.
Each person was extremely kind, knowledgeable and very helpful.
They were very, very, very patient with me! I needed to invest in a new telephone; and became the beneficiary of such Phenomenal experiences!
I have been sharing these experiences as well as the names of each of the AT&T professionals!
Each is to be commended for the service/care that was extended to me.
It must be a Team thing! My experience with each one was the same! Consistent!!!
Congratulations on representing yourself as well as AT&T with Excellence!
What you sowed into my life will be returned to you multiple times!

Take Care!