Discount Tire Store

Idk…..I think I am going to say this business is the best business in the entire city. Maybe in the entire country. They provide real value for free. Actually real cost items are giving to existing and non existing customers. Sure they are trying to get your business that way, however they are perfectly pleasant just filling your tires or repairing your tire and not charging you!. You may start off thinking you are just using them but in the end you will be a customer because you know that we need to keep this awesome business model afloat. In a world where customer service is quickly vanishing this company recognizes it and exploits our society’s deficiency by shinning like no other. I just wanted to say thank you!

The customer service here is fantastic! They also full service warranties on their tires along with free rotations and checks. The gentlemen here work very quickly and efficiently and make it look effortless. Thank you for all your help with my tire needs!

Discount tire on general booth Blvd. Virginia Beach, has the best customer service and cleanest store. Quick, kind, fantastic communication between staff customers and professional service all around.

Although, Customer Service Rep, Dominic, was by far best at all these things, he was also the hardest working and goal driven and good looking 😉

Friendly customer service who took care of my issue within an hour even when pretty busy.

Found a low pressure tire with a nail/screw that didn't fully puncture. Made sure it was ok and topped off the air. Great working with people who treat you fairly and don't overcharge you.

I have been going here for all my tires on my vehicles for a few years. My most recent experience was the best yet. Tommy’s customer service was top notch. Met me at my car as I pulled in. Got my car in before my appointment time and all repairs done in a quick manner. Cannot recommend this location enough!

Absolutely wonderful!! They were efficient and polite. May sure you understood everything that they did. My car handles so much better.

Had a great experience here with terrific service from Kevin and his colleagues. They replaced and programmed/synched four TPMS sensors for a great price. Both Kevin and the tech doing the work were helpful and professional. The walk-in job was completed quickly. While I waited, I was impressed with every employee I observed or overheard dealing with customers… both in person and on the phone. Super refreshing — like I had stepped back in time to greet customer service days!

Need your TPMS changed without the hassle of buying a set of new tires or being denied because your tires are not manufactured/dealer tires? This is your place. These guys are the best! I was serviced less than an hour. Kevin, my specialist, explained the process and showed me how they determined if my sensors were compatible with theirs. He eased my worries and made me feel like a valued customer! Highly recommend this location! You guys rock! I am one happy girl!

DTS has become my “go to” for tires for the last few years. You just cannot beat their promptness, professionalism and prices. They work with you and do their best to get you good tires vs just selling you the cheapest or pushing the most expensive tire on you. They will get you right.

Today was the day. . the day I had to become responsible.

After leaving my car dealership a couple months ago after an oil change and tire rotation I was told I needed new tires. *sigh*. It's something that everyone doesn't want to hear, however everyone knows it needs to happen sooner or later.

My dad has been telling me about this shop and their great prices. I came in & was helped by Sean. He helped educate me on the different tires that they had to offer. We picked out a great one with a nice warranty and rebate (no mail in, online). It's nice to know that Discount Tire is located in a lot of busy city area.

I spent most of my time getting educated about the tires than the actual tires getting put on. While I was waiting, I was given a ball cap & grabbed a cold bottle of water. I was in and out in 30 minutes.

A couple pointers:

- they offer military discount
- they price match
- you don't have to make an appointment
- Sean said go to the Suffolk location and ask for him. He's transferring lol!

Overall, great customer service!

While on vacation we blew a tire but thankfully it happened right across the street from Discount Tire. Discount tire was awesome. They were reasonably priced, truck tires arent cheap, and one of their workers happily came across the street with all his supplies and majorly helped us out!!!! Very thankful!!

While traveling, towing a travel trailer,I ran over a nail and developed a slow tire leak. I called Discount Tire the morning after arriving and they worked me in to fix the tire. I left the truck and biked to the beach. The manager stayed, 30 minutes after hours, to give me the key when I booked back to pick up the truck. Great costumer service!

Huge Discount Tire fan. This store was no exception. Staff was super friendly. Quickly took care of my friend with a flat tire.

From start to finish this was the BEST experience! Edgar gave me my quotes and answered all my questions. He said he would have everything saved and ready for me for when we came in which was definitely the case. The next day we pulled in bright and early to have new tires but on. I had not even really got out of my car when Nathan came out and asked my name and the keys to pull the car in! We left but got notification the job was done super quik. I was so impressed with how quick and easy the whole process was! Nathan coming out knowing who we were and what we where there for was a clear indication of thier communication and team work from my phone call. Thank you both!

Ridiculously simple to get tires and fast service! Absolutely everyone that worked there have been nothing but courteous and helpful. They now offer windshield wiper blades too. Will definitely be a return customer!

Stopped in on 2.28.18 to get some valve stems installed on my Toyota SUV wheels/tires. The service was top notch!

Stopped in on 3.5.18 to get some tires mounted on custom, aftermarket wheels. Lidin did an OUTSTANDING job, as always. Not a scratch on them!

KEEP ROCKING IT, GUYS/GALS!

Edgar and the crew will take super good care of you. Gave me a great price and are always very nice with the customers. Highly recommend!!

This place NEVER disappoints! Isreal is phenomenal. Every interaction I've had here has always been top-notch! Keep it up, guys! Thank you, as always.

Amazing tire shop had 2 nails and they fixed me up quickly! Definitely recommend this tire shop with hard professional workers !

This Discount Tire is located at the intersection of General Booth Blvd. and Dam Neck Rd. You can enter the business heading eastbound on Dam Neck Rd. or heading northbound along General Booth Blvd. The building and signs are highly visible from the road.

My first visit here was on November 15, 2018. The reason for coming in was due to the TPMS light coming on for the car the evening before, meaning there was an issue with a tire somewhere. The place is pretty close to home so the travel there wasn't long at all. I went into the bay for their free air and tire pressure checks. After they did the check, sure enough, one of the tires was punctured. Since the tire was repairable, it was actually no cost to have it fixed there. One thing they told me afterwards is that one of my tires already had a tread depth of 4/32 and recommended replacing the tires soon. I guess my tires were getting tired already. I declined at the time as I hadn't had any other issues. In the end, this was a great first experience here, and would come back in the future to get new tires.

After getting my car's oil change and tire rotation completed at my local dealership (free), they made a note as well about the tires should be looked at being replaced. I talked to them about it, but of course, the cost is much higher there and also brought up the issue that the tires are rated for 55,000 miles, yet I only had 25,000 miles on the car at the time. They offered to cover 30% of the cost to replace them, but the cost is still much higher than what I could get at Discount Tire.

A week or so later, I was back at Discount Tire to start the process of looking at tires for my car, as well as my mom's car. I figured it would be best to get both done at the same time since both cars needed new tires. My initial visit for this was on April 13, 2019, but didn't commit yet as I was checking several places. Nicholas Sparrow was the one that I talked to then, who is also one of the store managers.

About a week later, after searching for tires and checking different tire stores out, I went and ordered the tires for my car. After searching online beforehand, I found them cheaper by about $35 per tire. They will match tire prices, even online ones. The sales process as a whole was easy and no pressure. Two days after that, the tires were in and was time to have the tires put on the cars. Nicholas made the entire process very easy and hassle free. It was a great time to get them too between different rebates that ultimately added up to $120.

Overall, this was an excellent experience for both incidents that brought me here. With the purchase of the tires, tire rotation and balances are included for the life of the tires, as well free air checks. Nicholas was great to work with and also had a great experience with the assistant manager Richard Weimer when the car was ready to be taken back. One thing I do want to note is that they do not do alignments at Discount Tire. In the end, if you are in the market for new tires, be sure to check out their website, check pricing elsewhere, and then come in with proof of the best price so they can match it when you get your tires here. You won't be disappointed.