Cricket Wireless Authorized Retailer

Shannon was EXTREMELY helpful to me with my endeavor if trying to get a new phone. She went above and beyond what my expectations were going into the store. Kudos to her. She is amazing.

What an amazing team at this store the are the best answered all my questions and helped when I didn't understand love them! Jade and Shannon are incredible!

The Cricket wireless Staff member Jade is Most Professional Customer service She's Goes Well above normal customers service and I Highly recommend her To Be commended for her service from Cricket wireless Corporate Office immediately and please please let her know that I've commended her and give her my name please ‼‼‼

Evelyn did a very efficient and professional job of solving all the issues I was having with my phone. She very patiently showed me how to use the apps on my phone. She took her time to answer all my questions. She is an awesome Cricket representative.

Hello I'm here at the cricket store in Virginia Beach who I came in contact with Shannon she was fantastic with everything you bought back everything that I thought I lost from my other phone which was lost thank to Shannon I got everything back

I was very much impressed by the customer service I received from Hannah. She was super nice, made great conversation & most importantly she made my purchase & overall experience a 10/10. I would come back just to talk to her again because that’s how comfortable she made me feel. Needless to say she does her job very well & has a way with customers. ❤

Hannah was absolutely phenomenal. She made switching carriers so painless and fast. The service was truly top notch and was the best experience I have ever had when dealing with my cell phone. If you need smart, fast, and kind help, this is the store to go to. Truly can't emphasize how amazing the entire exchange was.

Excellent experience! The Cricket representative did an amazing job!
I took my friend in to Cricket to get a new phone and I called ahead for pricing information. And when I got there the pricing information that I was given was all accurate!
Best no contract phones around!!!!

My experience at this store was awesome!! Russell was very helpful with what I needed and he was very friendly and because of him this is the only store I would be coming back to this store. He’s the best in the business 😊👍🏼

I was helped by a wonderful professional by the name of Regina at the Chimney Hill location in Virginia Beach. She was courteous and well versed about every question and issue I had about my SIM card and the new phone I purchased. I truly appreciated her expertise and willingness to assist.

Hannah is absolutely fantastic! She was incredibly helpful and had fantastic customer service. She went above and beyond to make sure that I got the best deal. Very happy with this experience!!

Claudia was very helpful and fixed my cell phone issues. It was slowing down. She is an excellent employee. Thanks again for helping me.

The customer service has gotten a lot better with new management. Deja and Mike were very friendly and outgoing and helped me a lot with my plan. Keep up the good work!

Margarita was so helpful and so very nice. She was the best I have had to communicate with anyone to do with my Cricket phone.
Thank you Margarita

Hanna was great at her job it a few days to fiqure out how i can switch to u guys she did everything in her power to get me the best deal with what situation i was in she was on phone a long time and finaly i got all 3 of my lines thank u very much. Hanna 4 all ur hard work

Thanks u joseph masters

Had a great experience with Gabby! She was super helpful and sweet. The store was clean and welcoming. Would definitely recommend!!!

Gabby, Kaylan and Chona were absolutely amazing! They went above and beyond to help me out! I would of given 10 Stars if possible, keep it up guys!

Had a great experience with Kaylan and Gabby the other day. They helped me find a phone i needed and accessories, they were very nice.

This location was very helpful with my phone decisions. They have pretty good customer service and I would recommend this store to everyone

Josh H is the best! Exceptional service! 10/10 would recommend and return just based on customer service, but amazing deals as well!